Skip navigation
This discussion is archived

Apple Software Updater On 64-Bit

6522 Views 3 Replies Latest reply: Sep 12, 2012 2:33 PM by BlueBlood1978 RSS
harlemnocturn Calculating status...
Currently Being Moderated
Jun 26, 2012 6:08 PM

I run QuickTime Player and Apple Software Updater on a Windows 7 64-bit system.  My problem echoes those recent postings under the Windows topic.  Yesterday, while runing the updater, I kept getting a blank program box.  Usually it shows what is available in addition to detecting updates for what one has.  Yesterday this page was not available; so I uninstalled both QuickTime and the Updater so I could reinstall them new.  The Repair feature in Add/Remove Programs already failed to fix the problem.  The reinstallation did not work either.  The discovery of this problem is disappointing because this aspect of Apple's Windows software was efficient to the extent that sometimes it was the only way to install an update.  Still, I can use QuickTime to detect its available updates; but can we expect Apple to fix this problem?

Windows 7, MSI A6200 Laptop 64-bit
  • BlueBlood1978 Calculating status...
    Currently Being Moderated
    Sep 12, 2012 2:33 PM (in response to harlemnocturn)



    1. Right click on Apple Software Update in the Start Menu and bring up the Properties Window
    2. Select the Security tab
    3. Select your Username (don't worry about what rights the computer Administrators group has, it does not apply here) and select Edit
    4. After you pressed Edit, you should have a Window that shows all the computer groups (Administrators, etc.) and usernames (yours and other users (if any)) on your computer. Select yours.
    5. Change your Rights to Full Control, press OK.
    6. Press Apply, applying the changed settings to Apple Software Update, then press OK to close the Properties Window.


    You can now run Apple Software Update and see what programs (updates) there are to download. For some reason, the latest update which came down gave the computer user (in this case, you--meaning pitiful us) no rights other than deleting. This meant that we could not see anything--no updates, nothing. What we just did through this list was give the ability back to the user.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.