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Cannot check for updates in Mountain Lion - NSURLErrorDomain error -1100

1500 Views 9 Replies Latest reply: Sep 13, 2012 3:36 AM by Mschalli RSS
Tbirdas Calculating status...
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Aug 31, 2012 4:55 AM

Hi all,

When I try to check for software updates I get the notification that an error has occurred -

NSURLErrorDomain error -1100

Anyone else with similar experience?

Thanks

Thomas

iMac, OS X Mountain Lion (10.8)
  • Linc Davis Level 10 Level 10 (107,825 points)

    If you have more than one user account, these instructions must be carried out as an administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Console in the page that opens.

    Select "/var/log/install.log" from the file list. Post the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time.

    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • neus32 Calculating status...

    I have exactly the same problem on my iMac after updating to Mountain Lion. Any clue how to fix?

     

    Rgds Stefan

  • lisai9093 Calculating status...

    Sep 12 21:07:37 peter.lan Software Update[1292]: SUAppStoreUpdateController: found in cache: <none>

    Sep 12 21:07:37 peter.lan Software Update[1292]: SUAppStoreUpdateController: proceed with scan based on intervening install (including iTunes at 2012-09-13 01:05:31 +0000) (last scan: 2012-09-09 01:30:35 +0000)

    Sep 12 21:07:37 peter.lan Software Update[1292]: SoftwareUpdate: Scan for client pid 1292 (/Applications/App Store.app/Contents/MacOS/App Store)

    Sep 12 21:07:39 peter.lan Software Update[1292]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog.gz

    Sep 12 21:07:51 peter.lan Software Update[1292]: JS: 10.8.1

    Sep 12 21:07:52 peter.lan Software Update[1292]: JS: model = MacBookPro5,5

    Sep 12 21:07:57 peter.lan Software Update[1292]: Can't load distribution from https://swdist.apple.com/content/downloads/31/40/zzzz041-6901/mmfalra8cou4u81xz0 i3jkk9hud6vdv09j/041-6901.English.dist.gz: Error Domain=NSURLErrorDomain Code=-1100 "The operation couldn’t be completed. (NSURLErrorDomain error -1100.)" UserInfo=0x7fbf29ea4610 {PKURLErrorResponseHeaders=<CFBasicHash 0x7fbf29ea1a70 [0x7fff7bc28190]>{type = immutable dict, count = 8,

  • thomas_r. Level 7 Level 7 (26,960 points)

    There are many people suffering from this problem right now. It's probably a server issue. Just wait and try checking for updates again tomorrow.

  • lolo48 Calculating status...

    suis en france et méme probléme erreur 1100 sur macbook

    vais attendre demain 

  • lolo48 Level 1 Level 1 (0 points)

    Sep 13 09:38:19 MacBooklaurentx.local Software Update[466]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1100 "L’opération n’a pas pu s’achever. (NSURLErrorDomain erreur -1100)." UserInfo=0x7fdca429ee60 {PKURLErrorResponseHeaders=<CFBasicHash 0x7fdca429dcb0 [0x7fff760f0190]>{type = immutable dict, count = 8,

              entries =>

                        0 : Case Insensitive Key: Server = <CFString 0x7fdca42a1980 [0x7fff760f0190]>{contents = "AkamaiGHost"}

                        1 : Case Insensitive Key: Content-Type = <CFString 0x7fff760d7310 [0x7fff760f0190]>{contents = "text/html"}

                        2 : Case Insensitive Key: Vary = <CFString 0x7fdca42a4a50 [0x7fff760f0190]>{contents = "Accept-Encoding"}

                        5 : Case Insensitive Key: Mime-Version = <CFString 0x7fff760d6790 [0x7fff760f0190]>{contents = "1.0"}

                        6 : Case Insensitive Key: Date = <CFString 0x7fdca429c1a0 [0x7fff760f0190]>{contents = "Thu, 13 Sep 2012 07:37:28 GMT"}

                        10 : Case Insensitive Key: Content-Length = <CFString 0x7fff760cc050 [0x7fff760f0190]>{contents = "268"}

                        11 : Case Insensitive Key: Expires = <CFString 0x7fdca42a4a20 [0x7fff760f0190]>{contents = "Thu, 13 Sep 2012 07:37:28 GMT"}

                        12 : Case Insensitive Key: Connection = <CFString 0x7fdca429dd00 [0x7fff760f0190]>{contents = "keep-alive"}

              }

              , PKURLErrorStatusCode=503, NSErrorFailingURLStringKey=https://swdist.apple.com/content/downloads/31/40/zzzz041-6901/mmfalra8cou4u81xz0 i3jkk9hud6vdv09j/041-6901.French.dist.gz}

    Sep 13 09:38:19 MacBooklaurentbx.local Software Update[466]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error L’opération n’a pas pu s’achever. (NSURLErrorDomain erreur -1100).

    Sep 13 10:08:49 MacBooklaurentbx.local UserEventAgent[11]: SUNotificationPlugin[uid=0]: Start event monitoring

    Sep 13 10:09:11 MacBooklaurentbx.local UserEventAgent[194]: SUNotificationPlugin[uid=501]: Start event monitoring

  • DavPat Calculating status...

    Got the same isse since I moved to OS X  Mountain Lion !

    How can we fix that up ?

     

    Cheers Dav

  • Mschalli Calculating status...

    Got the same problem with error -1100. Only one user / admin account on MBP late 2011 with 10.8.1.

    Yester update via appstore went well. Today since 8:00h CEST problem exists.

     

    How to solve?

    Thanks for solutions in advance.

     

    Rgds,

  • Mschalli Level 1 Level 1 (0 points)

    Hi, as I mentioned I've faced the same problem. MBP late 2011 with 10.8.1.

     

    Here's the logfile content for inspection and probably help:

     

    -------------

     

     

    Sep 13 12:30:03 Michaels-MacBook-Pro newsyslog[1691]: logfile turned over due to size>1000K

    Sep 13 12:33:49 Michaels-MacBook-Pro.local Software Update[1032]: SUAppStoreUpdateController: proceed with scan based on intervening install (including iTunes at 2012-09-13 10:25:24 +0000) (last scan: 2012-09-12 11:55:33 +0000)

    Sep 13 12:33:49 Michaels-MacBook-Pro.local Software Update[1032]: SoftwareUpdate: Scan for client pid 1032 (/Applications/App Store.app/Contents/MacOS/App Store)

    Sep 13 12:33:50 Michaels-MacBook-Pro.local Software Update[1032]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog.gz

    Sep 13 12:33:54 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:RICOH;MODEL:RICOH Aficio MP C2800 PS

    Sep 13 12:33:54 Michaels-MacBook-Pro.local Software Update[1032]: Can't load distribution from https://swdist.apple.com/content/downloads/31/40/zzzz041-6901/mmfalra8cou4u81xz0 i3jkk9hud6vdv09j/041-6901.German.dist.gz: Error Domain=NSURLErrorDomain Code=-1100 "Der Vorgang konnte nicht abgeschlossen werden. (NSURLErrorDomain-Fehler -1100.)" UserInfo=0x7f97af8454d0 {PKURLErrorResponseHeaders=<CFBasicHash 0x7f97af861b70 [0x7fff76bc4190]>{type = immutable dict, count = 8,

              entries =>

                        0 : Case Insensitive Key: Server = <CFString 0x7f97af8d1320 [0x7fff76bc4190]>{contents = "AkamaiGHost"}

                        1 : Case Insensitive Key: Content-Type = <CFString 0x7fff76bab310 [0x7fff76bc4190]>{contents = "text/html"}

                        2 : Case Insensitive Key: Vary = <CFString 0x7f97abafbb00 [0x7fff76bc4190]>{contents = "Accept-Encoding"}

                        5 : Case Insensitive Key: Mime-Version = <CFString 0x7fff76baa790 [0x7fff76bc4190]>{contents = "1.0"}

                        6 : Case Insensitive Key: Date = <CFString 0x7f97af862990 [0x7fff76bc4190]>{contents = "Thu, 13 Sep 2012 10:33:54 GMT"}

                        10 : Case Insensitive Key: Content-Length = <CFString 0x7fff76ba0050 [0x7fff76bc4190]>{contents = "268"}

                        11 : Case Insensitive Key: Expires = <CFString 0x7f97af8507f0 [0x7fff76bc4190]>{contents = "Thu, 13 Sep 2012 10:33:54 GMT"}

                        12 : Case Insensitive Key: Connection = <CFString 0x7f97af843240 [0x7fff76bc4190]>{contents = "keep-alive"}

              }

              , PKURLErrorStatusCode=503, NSErrorFailingURLStringKey=https://swdist.apple.com/content/downloads/31/40/zzzz041-6901/mmfalra8cou4u81xz0 i3jkk9hud6vdv09j/041-6901.German.dist.gz}

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: 1.8s to run getPPDVersion -all /Library/Printers/PPDs/Contents/Resources

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: Added 244 PPD versions from /Library/Printers/PPDs/Contents/Resources

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Ricoh_Drivers does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:RICOH;MODEL:RICOH Aficio MP C2800 PS

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Ricoh_Drivers does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:RICOH;MODEL:RICOH Aficio MP C2800 PS

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Ricoh_Drivers does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:RICOH;MODEL:RICOH Aficio MP C2800 PS

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Ricoh_Drivers does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: 10.8.1

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_ICAMPSeries07xx does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_ICACommon does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_PDEs does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_SharedLibraries11 does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_InkjetMGSeries10xx does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_Frameworks does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_ICACommon does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_ICAMPSeries07xx does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_InkjetMGSeries10xx does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_PDEs does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_SharedLibraries11 does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_Frameworks does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_Frameworks does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_ICACommon does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_ICAMPSeries07xx does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_InkjetMGSeries10xx does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_PDEs does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_SharedLibraries11 does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_Frameworks does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_ICACommon does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_ICAMPSeries07xx does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_InkjetMGSeries10xx does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_PDEs does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Connected printer: MANUFACTURER:Canon;MODEL:MG5300 series

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: Printer Canon_SharedLibraries11 does not require an update.

    Sep 13 12:33:56 Michaels-MacBook-Pro.local Software Update[1032]: JS: model = MacBookPro8,1

    Sep 13 12:34:00 Michaels-MacBook-Pro.local Software Update[1032]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1100 "Der Vorgang konnte nicht abgeschlossen werden. (NSURLErrorDomain-Fehler -1100.)" UserInfo=0x7f97af8454d0 {PKURLErrorResponseHeaders=<CFBasicHash 0x7f97af861b70 [0x7fff76bc4190]>{type = immutable dict, count = 8,

              entries =>

                        0 : Case Insensitive Key: Server = <CFString 0x7f97af8d1320 [0x7fff76bc4190]>{contents = "AkamaiGHost"}

                        1 : Case Insensitive Key: Content-Type = <CFString 0x7fff76bab310 [0x7fff76bc4190]>{contents = "text/html"}

                        2 : Case Insensitive Key: Vary = <CFString 0x7f97abafbb00 [0x7fff76bc4190]>{contents = "Accept-Encoding"}

                        5 : Case Insensitive Key: Mime-Version = <CFString 0x7fff76baa790 [0x7fff76bc4190]>{contents = "1.0"}

                        6 : Case Insensitive Key: Date = <CFString 0x7f97af862990 [0x7fff76bc4190]>{contents = "Thu, 13 Sep 2012 10:33:54 GMT"}

                        10 : Case Insensitive Key: Content-Length = <CFString 0x7fff76ba0050 [0x7fff76bc4190]>{contents = "268"}

                        11 : Case Insensitive Key: Expires = <CFString 0x7f97af8507f0 [0x7fff76bc4190]>{contents = "Thu, 13 Sep 2012 10:33:54 GMT"}

                        12 : Case Insensitive Key: Connection = <CFString 0x7f97af843240 [0x7fff76bc4190]>{contents = "keep-alive"}

              }

              , PKURLErrorStatusCode=503, NSErrorFailingURLStringKey=https://swdist.apple.com/content/downloads/31/40/zzzz041-6901/mmfalra8cou4u81xz0 i3jkk9hud6vdv09j/041-6901.German.dist.gz}

    Sep 13 12:34:00 Michaels-MacBook-Pro.local Software Update[1032]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error Der Vorgang konnte nicht abgeschlossen werden. (NSURLErrorDomain-Fehler -1100.)

     

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