Q: Smart-Forward and Smart-Reply
Love the iPhone but we have noticed in our business that it simply doesn't support all the ActiveSync protocols. The most notable one is Smart-Forward and Smart-Reply.
The net result of this is (1) we risk losing formatting when forwarding emails (particularly "embedded" or attached emails, which get mixed in to the main email body on forward); (2) large attachments need to be forwarded in full locally on the handset rather than on the server side (as with BlackBerrys and other devices), resulting in huge data bills when roaming, long sending times and also difficulty when in spotty reception areas; and (3) header information is not maintained as with Outlook.
We have been submitting feedback to Apple from the outset, with no resolution in sight or acknowledgement that this is even a problem. It also does not appear to be fixed in the forthcoming iOS 4.1.
Does anyone know of a workaround to get Smart-Forward or Smart-Reply working on a iOS device? Everyone in our company has been forced back to their BlackBerrys for the time being as IT have said the iPhones are too unreliable for business email and that Apple are doing nothing to rectify the issue. It's a shame as we like the devices for everything save for their rubbish business email support.
Thanks
The net result of this is (1) we risk losing formatting when forwarding emails (particularly "embedded" or attached emails, which get mixed in to the main email body on forward); (2) large attachments need to be forwarded in full locally on the handset rather than on the server side (as with BlackBerrys and other devices), resulting in huge data bills when roaming, long sending times and also difficulty when in spotty reception areas; and (3) header information is not maintained as with Outlook.
We have been submitting feedback to Apple from the outset, with no resolution in sight or acknowledgement that this is even a problem. It also does not appear to be fixed in the forthcoming iOS 4.1.
Does anyone know of a workaround to get Smart-Forward or Smart-Reply working on a iOS device? Everyone in our company has been forced back to their BlackBerrys for the time being as IT have said the iPhones are too unreliable for business email and that Apple are doing nothing to rectify the issue. It's a shame as we like the devices for everything save for their rubbish business email support.
Thanks
MBP
Posted on Aug 18, 2010 3:24 AM