HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

Learn about If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
jim5000

Q: I have one laptop that itunes will open but will not connect to the iTunes store

I have a laptop that itunes will open but never accesses the store.  I have verified that there are no viruses and the internet connection is excelent.  I have been through several of the troubleshooting tips on the web sitebut no luck.  So I cannot deautherize that laptop since I am at my limit of 5 computers under one account which I think is crap since 2 of the computers died and I can never deautherize them ever! 

 

I have another computer that I am trying to deautherize but it doesnot recognize my username and password for some reason eventhough it is working.

 

All of this just so I can update my **** software version on my 5th iPhone.

 

Please help if there is anyone outhere....

iPhone 4, Windows XP

Posted on Sep 13, 2012 6:33 PM

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Q: I have one laptop that itunes will open but will not connect to the iTunes store

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