TS1382: iPod troubleshooting basics and service FAQ
Learn about iPod troubleshooting basics and service FAQ
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All replies
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Helpful answers
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Jan 2, 2013 11:05 AM in response to mamakalonaby alicia_muench,Try holding down the home button and the sleep button at the same time
Their locations:
Home button: Only button on the face of the device; Round with grew square in center
Sleep button: Located in the top right portion of the device; usually black; tiny and slim.
If this does not work, try plugging the device into a power source such as a computer or a wall.
Not taking a charge?
Take a trip to your local Apple Store or try the trouble shooter in the comfort of your own home
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Mar 6, 2013 9:18 AM in response to alicia_muenchby leajess99,Thank you Alicia. Your advice worked and just saved me a trip to Louisville to the Apple Store. My 10 year old thanks you too as it was her Ipod that would not turn on. Holding the Home button and sleep button worked.
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Mar 6, 2013 3:25 PM in response to leajess99by alicia_muench,Your so very welcome. If you have any questions or concerns, feel free to contact me.
Cheers
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Jun 10, 2013 9:01 AM in response to alicia_muenchby cem123abc,I have holding the two buttons and it still will not work.
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Jan 11, 2014 8:45 PM in response to alicia_muenchby Fallen Saint,Thank you. This solved my particular problem also.