10 Replies Latest reply: Sep 15, 2012 3:41 PM by CMCSK
rxyb82 Level 1 Level 1 (0 points)

When I print from coupons.com no barcodes print...there's a picture of the item, but no barcode or retailer information. It's like the info gets lost going to the printer and only part of the coupon comes out on paper.

I've tried on 4 different printers, so I know it's the Mac. Some update ruined it all, because I have been able to print them just fine earlier this year.

 

aargh!


iMac (21.5-inch Mid 2010), Mac OS X (10.6.8)
  • 1. Re: My coupons don't print barcodes
    CMCSK Level 6 Level 6 (10,425 points)

    rxyb82 wrote:

     

    When I print from coupons.com no barcodes print...there's a picture of the item, but no barcode or retailer information. It's like the info gets lost going to the printer and only part of the coupon comes out on paper.

    I've tried on 4 different printers, so I know it's the Mac. Some update ruined it all, because I have been able to print them just fine earlier this year.

     

    aargh!

    Maybe not.  You may need to upgrade or update your coupon app.  I just printed off some coupons from the same site last night and used them this morning.  All showed the bar codes.

     

    Some coupon apps come with an Epson printer repair when issues crop up like yours.  If your printers are of the Epson models, check your coupon app folder to see if there is an Epson repair file.

     

    You should also contact the coupon app tech support department for any issues you are having before blaming your Mac.

     

     

     

     

     

     

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  • 2. Re: My coupons don't print barcodes
    rxyb82 Level 1 Level 1 (0 points)

    Actually, I've contacted Coupons.com 3, going on 4 times--to no avail. They say they've never heard/seen this problem before. I've tried all their troubleshooting suggestions. I can't help blame the computer when 1. I've printed them fine from the Mac in the past and 2. once the problem started, it did the same thing on 4 different printers.

     

    I have a Brother printer and I don't see a repair file.

  • 3. Re: My coupons don't print barcodes
    CMCSK Level 6 Level 6 (10,425 points)

    rxyb82 wrote:

     

    Actually, I've contacted Coupons.com 3, going on 4 times--to no avail. They say they've never heard/seen this problem before. I've tried all their troubleshooting suggestions. I can't help blame the computer when 1. I've printed them fine from the Mac in the past and 2. once the problem started, it did the same thing on 4 different printers.

     

    I have a Brother printer and I don't see a repair file.

    And the suggestions were?  Any of the following?

     

    Disconnect all peripherals from your computer.

    Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

    Select your language.

    Once on the desktop, select Utility in the menu bar.

    Select Disk Utility.

     

    Select the disk or volume in the list of disks and volumes, and then click First Aid.

    Click Repair Disk.

    Restart your computer when done.

     

    Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.

     

     

     

     

     

     

     

     

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  • 4. Re: My coupons don't print barcodes
    rxyb82 Level 1 Level 1 (0 points)

    I can't get past holding C down.

     

    I'm doing something wrong. I put the CD in, Clicked restart and was holding C the whole time, but nothing different is happening.

     

    Also, the link puts me back at Apple's support page--was it supposed to go somewhere more specific??

  • 5. Re: My coupons don't print barcodes
    rxyb82 Level 1 Level 1 (0 points)

    Ok. So I figured it out. And my disk was fine. No errors. and Still the coupon doesn't print complete. Thank you for these suggestions!

  • 6. Re: My coupons don't print barcodes
    CMCSK Level 6 Level 6 (10,425 points)

    Sorry about the bad link.  Apple's Knowledge Base has been moving furniture around.  The correct link is http://support.apple.com/kb/HT2963

     

    As for your issue, frankly I am out of suggestions.  The only thing I can think of is to use another browser, make sure your coupon app is updated to the latest version as well as all of your printer drivers.

     

    I use Coupon Printer verson 1.5.3 and my default browser is FireFox.

     

     

     

     

     

     

     

     

     

     

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  • 7. Re: My coupons don't print barcodes
    rxyb82 Level 1 Level 1 (0 points)

    CMCSK,

    Thank you for trying to help.

     

    Just one more thing. Do i NEED to Repair Disk permissions, or should I do it only if I see an error message??

     

    Thanks again.

  • 8. Re: My coupons don't print barcodes
    CMCSK Level 6 Level 6 (10,425 points)

    TIP - Repair Permissions & restart your computer after downloadings and installations of:

    OS (Operating System).

    Software.

    After burning sessions

     

    I personally make it a habit of restarting my computer after I am through with it for the day, repairing permissions once a week and after every Macbook Pro calibration which I do every other month.   This apparently works for me as I have never had any issues with my computer, usb devices, firewire devices or os system.

  • 9. Re: My coupons don't print barcodes
    rxyb82 Level 1 Level 1 (0 points)

    Ok, that sounds like something I can do to keep our Mac in good shape.

    Thank you.

  • 10. Re: My coupons don't print barcodes
    CMCSK Level 6 Level 6 (10,425 points)

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