Tim Laduca1

Q: Apple Mail refuses to accept my password for Gmail account

I can't believe Mountain Lion has such a silly problem. Apple Mail will not accept my Gmail password no matter what I try. All I get is "Mail can't connect to the account "Gmail"" Enter the password for xxx@gmail.com. (where xxx is my username) It doesn't matter if I have just my gmail username for username or the whole address. Worked just fine in Lion. Does it work for anyone? Maddening. Perhaps I should simply not use it?

iMac, OS X Mountain Lion (10.8)

Posted on Sep 16, 2012 9:10 AM

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Q: Apple Mail refuses to accept my password for Gmail account

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  • by hpr3,

    hpr3 hpr3 Sep 16, 2012 9:21 AM in response to Tim Laduca1
    Level 5 (5,740 points)
    Mac OS X
    Sep 16, 2012 9:21 AM in response to Tim Laduca1

    I'm confused. Is it asking for your user name or password? As you already know they are different.

  • by Tom in London,

    Tom in London Tom in London Sep 16, 2012 9:25 AM in response to Tim Laduca1
    Level 4 (1,626 points)
    Mac OS X
    Sep 16, 2012 9:25 AM in response to Tim Laduca1

    I think it's a security thing. About once a month, sometimes repeatedly for a day or two, I get a warning from the Mail application that Gmail isn't recognising my password. I just type it in again. The same thing happens with ISP's own email server. Again, I just type in the password.

     

    Not a biggie.

  • by Tim Laduca1,

    Tim Laduca1 Tim Laduca1 Sep 16, 2012 9:33 AM in response to hpr3
    Level 1 (25 points)
    Sep 16, 2012 9:33 AM in response to hpr3

    It is asking for my password. I was just stating that is doesn't matter wether the username is configures with "@gmail.com" or not.

  • by Tim Laduca1,

    Tim Laduca1 Tim Laduca1 Sep 16, 2012 9:26 AM in response to Tom in London
    Level 1 (25 points)
    Sep 16, 2012 9:26 AM in response to Tom in London

    I can type my password in 'til I'm blue in the face, just won't work. Gmail works fine in Apple calendar just fine!

  • by hpr3,

    hpr3 hpr3 Sep 16, 2012 9:36 AM in response to Tim Laduca1
    Level 5 (5,740 points)
    Mac OS X
    Sep 16, 2012 9:36 AM in response to Tim Laduca1

    Try deleting the gmail account from Mail then adding it back.

  • by Tim Laduca1,

    Tim Laduca1 Tim Laduca1 Sep 16, 2012 9:36 AM in response to hpr3
    Level 1 (25 points)
    Sep 16, 2012 9:36 AM in response to hpr3

    Already done many times.

  • by Tim Laduca1,Solvedanswer

    Tim Laduca1 Tim Laduca1 Sep 16, 2012 6:38 PM in response to Tim Laduca1
    Level 1 (25 points)
    Sep 16, 2012 6:38 PM in response to Tim Laduca1

    The magical fix, I swear, was to check the option to sync notes.  Then all worked like a charm. Then I also realized I didn't want to sync the thousands of gmail messeges I have to Apple Mail, so all is moot.

  • by chasbronson,

    chasbronson chasbronson Jan 4, 2013 1:31 PM in response to Tim Laduca1
    Level 1 (0 points)
    Jan 4, 2013 1:31 PM in response to Tim Laduca1

    I have multiple email accounts forwarded through Apple Mail.   My GMAIL Imap account will not update.  I can see in Google onine that GMail is current.  But my Apple Mail will not update.  I have not changed settings.  I deleted a huge # of unread messages on Dec 26th, and, since then, Apple Mail will not pull my GMail account in.

     

    I am sooo frustrated.  Not that you can get any advice from Google, but Google will say it is Apple Mail.  Apple will say it is Google.  Both will point the finger at the ISP. 

     

    Any ideas?

  • by mmitha,

    mmitha mmitha Mar 6, 2013 12:12 PM in response to Tim Laduca1
    Level 1 (85 points)
    Mar 6, 2013 12:12 PM in response to Tim Laduca1

    Hi,

     

    I believe I have found a solution. I have spent hours online to find a solution with no luck, then I tried the following steps and have not had the same issue since then.

     

    1. Go to Mail / Preferences / Accounts

    2. In the User Name field (Under "Incoming Mail Server") use the entire email address (e.g.: username@gmail.com)

     

    Hope this helps. Good Luck!

  • by Steve Bilzi1,Helpful

    Steve Bilzi1 Steve Bilzi1 Jun 27, 2013 3:09 PM in response to Tim Laduca1
    Level 1 (10 points)
    Jun 27, 2013 3:09 PM in response to Tim Laduca1

    I found that the problem with many gmail installations in Apple Mail (and other mail clients) is related to Google's two step verification process. If you remember getting text codes on your mobile device(s) asking you to verify your email account, this is a possibility for you. You may have to log onto GMail from your browser, got to the "gear" icon->settings->Change account settings->Change password recovery options, then put in your password again at the resulting verification window, and turn off secondary verification via text in the ensuing windows. This prevents the mail client from failing to verify via a password you may not even have access to in order to go online. Once you have done this and saved it, you should be able to send and receive mail and no longer be prompted for your password unsuccessfully over and over. MAke sure, of course, that all your regular email settings are correct again (like FULL email address in user name fields), now that you may have changed lots of things in the vain attempt to overcome this rather obscure problem

    P.S., it's a Google issue, not an Apple issue. It seems Apple and Apple Mail hs been getting a bit of a bad rap here for being asked to do the impossible based on what it has been given to work with.

    Just another day in paradise!

    Steve Bilzi

    Sr. Tech

    Bilzi Mac Services

    Wilmington, NC

  • by gatorbobpa,

    gatorbobpa gatorbobpa Jul 3, 2013 12:31 PM in response to mmitha
    Level 1 (0 points)
    Jul 3, 2013 12:31 PM in response to mmitha

    Its sort of moot there if you do not have the correct password. If there is no correct password you will not get past the first screen to look at what you are speaking about

  • by gatorbobpa,

    gatorbobpa gatorbobpa Jul 3, 2013 12:52 PM in response to gatorbobpa
    Level 1 (0 points)
    Jul 3, 2013 12:52 PM in response to gatorbobpa

    Problem solved, I turned off the 2 step verification and the gmail passwork was accepted. My last remailing problem is that I have 3 accounts in apple mail. After I reinstalled the last email account  I noted a lot of Mail activity and several hundred incoming message. Unfortunatly I don't see any numbers next to the email namesbut I see a lot of messages in the junk file that should not be there.

  • by nickbyrd,

    nickbyrd nickbyrd Jul 11, 2013 9:02 AM in response to Tim Laduca1
    Level 1 (120 points)
    Jul 11, 2013 9:02 AM in response to Tim Laduca1

    Checking Notes does not fix it. Even re-adding the account and checking notes does not fix it.

  • by nickbyrd,

    nickbyrd nickbyrd Jul 11, 2013 9:06 AM in response to Tim Laduca1
    Level 1 (120 points)
    Jul 11, 2013 9:06 AM in response to Tim Laduca1

    Also changing "username" to "username@gmail.com" does not help.

     

    Also, I do not have two step verification on.

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