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Ipad not backed up, now frozen

11077 Views 5 Replies Latest reply: Nov 16, 2012 10:31 PM by REMMelbourne RSS
Deckmanjr1 Calculating status...
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Sep 17, 2012 10:20 AM

Apparently, I have not backed up my ipad.  It is now frozen with the IPad Not Backed Up Message in the Center.  I cannot slide on or off and have no clue how to get it going.  Thanks

iPad 2
  • lllaass Level 10 Level 10 (134,880 points)
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    Sep 17, 2012 10:21 AM (in response to Deckmanjr1)


    - iOS: Not responding or does not turn on

    - If not successful and you can't fully turn the iPad fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Demo Level 9 Level 9 (73,660 points)
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    Sep 17, 2012 10:25 AM (in response to Deckmanjr1)

    Try this first. Reboot the iPad.


    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


    Make sure that you backup the iPad when the iPad starts up again.

  • Demo Level 9 Level 9 (73,660 points)
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    Sep 17, 2012 10:45 AM (in response to Deckmanjr1)

    I have never seen that message unless you backup with iCloud. I have seen others in the same predicament and rebooting usually works.


    Anyway, if you are not backing up with iCloud and you only use iTunes, read this. If you use iCloud, it is explained in here as well.


    How to backup and restore from a backup


    It is a good idea to back up on a regular basis.



    That switch above the volume button is called the side switch. This support article from Apple explains how the side switch works.

  • REMMelbourne Calculating status...
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    Nov 16, 2012 10:31 PM (in response to Demo)

    This worked perfectly without me having to wait till the battery drained. Many thanks!


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