Currently Being ModeratedSep 17, 2012 10:21 AM (in response to Deckmanjr1)
- If not successful and you can't fully turn the iPad fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Currently Being ModeratedSep 17, 2012 10:25 AM (in response to Deckmanjr1)
Try this first. Reboot the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you backup the iPad when the iPad starts up again.
Currently Being ModeratedSep 17, 2012 10:33 AM (in response to Demo)
Thanks, Ok, I do not use Wi-Fi, I have verizon internet on I Pad.
How do I successfully back up? and What should the button above volume be set at? I do not recall if I had it at red or not. Thanks
Currently Being ModeratedSep 17, 2012 10:45 AM (in response to Deckmanjr1)
I have never seen that message unless you backup with iCloud. I have seen others in the same predicament and rebooting usually works.
Anyway, if you are not backing up with iCloud and you only use iTunes, read this. If you use iCloud, it is explained in here as well.
How to backup and restore from a backup
It is a good idea to back up on a regular basis.
That switch above the volume button is called the side switch. This support article from Apple explains how the side switch works.