2 Replies Latest reply: Sep 22, 2012 11:21 AM by Lottavdh
khalidhakeem Level 1 Level 1 (0 points)

i can not open safari and it says safari quit unexpectedly


Mac Pro, Mac OS X (10.7.4)
  • 1. Re: i can not open safari and it says safari quit unexpectedly
    Carolyn Samit Level 10 Level 10 (89,670 points)

    Right or control click the Safari app in the Applications folder then click Get Info

     

    If you see version 5.1.6 or 5.1.7 in the Get Info panel, updating to Safari 6 may help.

     

    Apple has not posted a standalone Safari 6 installer, but there is a work around.

     

    Click here >  Safari Quits Every Time Opened: Apple Support Communities

     

    Then click the link posted by:  gregoryfromcork

     

    That will automatically download this file >  Safari6Lion.pkg.download

     

    Now quit Safari.

     

    Go to your Downloads folder and double click that file and follow the instructions for installing.

     

    Then restart your Mac, try Safari.

  • 2. Re: i can not open safari and it says safari quit unexpectedly
    Lottavdh Level 1 Level 1 (0 points)

    Hi Carolyn,

     

    Please can you help me too?  I am having the same problem and have tried to follow your advice, this might be a stupid question!  I am reading this on another computer as I can't get on to 'help' on the affected computer because safari won't work - I have tried emailing the link to myself but even then when I click on it, it brings up the same 'safari quit unexpectedly' message - so how do I get the link to work on the affected computer?