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no sound on ipad 2 apps.

20058 Views 14 Replies Latest reply: Apr 20, 2014 12:03 AM by DABtwice RSS
tinafromlorain Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 18, 2012 4:30 PM

i've read quite a few of the previous posted responses to similar issue of NO SOUND ON APPS...and the answers to solve the issue i already did before reading them....: mute/lock rotation switch, volume control under 'general' in settings, hard reset, notifications, etc....and STILL NO SOUND. my son's videos that he made have sound but absolutely nothing else does?! any and all help would be greatly appreciated, please and thank you in advance.

iPad 2, iOS 5.1.1
  • Diavonex Level 9 Level 9 (59,195 points)
    Currently Being Moderated
    Sep 18, 2012 4:37 PM (in response to tinafromlorain)

    1. If Side Switch is set to Mute, check to make sure it's not muted

     

     

    http://i1224.photobucket.com/albums/ee374/Diavonex/1237fb40.jpg

     

     

    2. Check the Volume buttons

     

     

     

    http://i1224.photobucket.com/albums/ee374/Diavonex/6a787edc3564e00c2ca6b70d4f236 e8b.jpg

     

     

     

    3. Double-click the Home button; swipe the Task Bar to the right. Check the Mute and Volume settings.

     

     

    http://i1224.photobucket.com/albums/ee374/Diavonex/acd1c239.jpg

  • Diavonex Level 9 Level 9 (59,195 points)
    Currently Being Moderated
    Sep 18, 2012 4:51 PM (in response to tinafromlorain)

    Try a reset:

     

     

    1. Hold the Sleep and Home button down (together)

     

     

    2. For about 10 seconds

     

     

    3. Until you see the Apple logo (very important)

     

     

    4. Ignore the red slider

     

  • Demo Level 9 Level 9 (73,955 points)
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    Sep 18, 2012 4:52 PM (in response to tinafromlorain)

    Can you hear sound in the music app? Can you hear sound in YouTube?

     

    Can you hear keyboard clicks? Email notifications?

  • Demo Level 9 Level 9 (73,955 points)
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    Sep 18, 2012 4:56 PM (in response to tinafromlorain)

    See my questions above.

  • Demo Level 9 Level 9 (73,955 points)
    Currently Being Moderated
    Sep 18, 2012 4:58 PM (in response to tinafromlorain)

    You DO have system sounds muted.

     

    If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.

     

    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.

     

    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.

    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.

     

    If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.

     

    If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.

     

    This support article from Apple explains how the side switch works.

    http://support.apple.com/kb/HT4085

  • Demo Level 9 Level 9 (73,955 points)
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    Sep 18, 2012 5:19 PM (in response to tinafromlorain)

    You ....and your son ... are quite welcome.

  • Pat - Oak Lawn Level 1 Level 1 (0 points)
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    Oct 9, 2012 9:08 AM (in response to Diavonex)

    This worked for me.  Thank you!

  • Unfmom Level 1 Level 1 (0 points)
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    Mar 24, 2014 7:13 AM (in response to Demo)

    You solved my problem too!  Thanks so much!

  • DABtwice Level 1 Level 1 (0 points)
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    Apr 20, 2014 12:03 AM (in response to tinafromlorain)

    I have had this problem with my ipad 2 twice now. The first time I was able to fix with 10 second hold home and the sleep button for reboot. The second time I tried everything that was in every thread I found including: cleaning charging connector, sliding mute button, soft reset in settings (even the reset choice that wipes settings and media), updating OS, disabling bluetooth as it could be connected to a speaker and few other things. The only thing that worked is a tip from someone in this support community which suggested to go to youtube and do a search by the microphone button (like SIRI type search). This will ask accesses to your microphone so say yes and the external speaker will star working. In my case the sound through the headset always worked, so check to see if you get that to make sure you have similar problem like mine. I'm thinking that this is old hardware/advanced OS problem and I predict it will come back to me soon. Probably few people have real issue with failed hardware and will never find a fix, but the majority are software related. Some will get it fixed with reboot or reset but maybe it's time to start looking into a new generation ipad!!!!!!!

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