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iPhone 4 very large "other" memory after restore

5782 Views 9 Replies Latest reply: Jan 15, 2013 4:22 PM by JoeShootsHeScores RSS
Scotland1 Calculating status...
Currently Being Moderated
Jun 9, 2011 12:25 AM

I had to restore my iPhone4 and the other memory is now around 5gb.

 

I've done some fruitless searching here and on the web to find out how to get rid of it but have failed to come up with any solution yet.

 

Any help much appreciated.

iPhone 4, iOS 4.3.2
  • wjosten Level 10 Level 10 (91,430 points)
    Currently Being Moderated
    Jun 9, 2011 3:11 AM (in response to Scotland1)

    That large of "other" is corrupt data. Try restoring your phone from backup first, followed by syncing your content back to the phone. If restoring from backup does not fix things, you will have to restore as a new device to get rid of it. There is no way to directly delete it, other than restoring your phone.

  • wjosten Level 10 Level 10 (91,430 points)
    Currently Being Moderated
    Jun 9, 2011 3:30 AM (in response to Scotland1)

    Could be the backup you're using has corrupt data in it, thus restoring from that backup merely restores the problem. Regardless, to get rid of it you have no choice but to restore. You can try a different backup or you can restore as a new device.

  • wjosten Level 10 Level 10 (91,430 points)
    Currently Being Moderated
    Jun 9, 2011 3:43 AM (in response to Scotland1)

    If you restore as a new device, all data on your phone will be erased. The only thing that will be on your phone when finished is the iOS. You follow this by syncing your content back to your phone(contacts, calendars, iTunes, etc.).

  • mbzowner Calculating status...
    Currently Being Moderated
    Feb 13, 2012 8:32 PM (in response to Scotland1)

    Good day all,

     

    I have a 4S that had 5+G of "other" that I was trying to free up.  I searched and searched, tried all the suggestions and had no success.  I tried a full restore and freed up the memory but didn't want to loose all my settings, app folders, etc.  After a process of elimination the solution that worked for me was to delete txt messages!  When I went from the 3G to the 4S I restored from a back up.  I've never delete any of my txt message history...  so all that information, photos, videos, etc were being caried from one device to the other for like 3 years!

     

    I started with a test.  Pluged in my 4S, synced it.  Registered 5.2GB of "other".  I ejected the phone from itunes.  I deleted my wifes txt message (with whom I txt the most).  I plugged back in and "other" dropped down by an entire Gig!!  So, I tried again with another that I txt often...  and sure enough when down another Gig.

     

    So, I decided to take the plug and start off fresh...  I deleted ALL of my txt messages and my "other" memory went down to .52gigs!

     

    This is why a FULL restore has been successful for those trying to clear out "other" memory.  When you initiate a Full restore, you are cleaning out your entire memory of txt messages which includes large files of photos and videos!

     

    So this is what worked for me folks!  I hope it helps someone!

  • Felipe On Calculating status...
    Currently Being Moderated
    Sep 18, 2012 6:17 PM (in response to Scotland1)

    Folks,

     

    I know this post is a bit old, but I was facing issues with the memory of my 4S that had a large part occupied under the tag Other. In my case I figured it's corrumpted data due to be running Itunes Match. You know, when you try to play a song stored at iCloud but for some reason you lose 3G or WiFi...

     

    All that I did was enter Settings, General, Usage, Music, and then I deleted all songs and audiobooks. DONE...

     

    Hope I helped..

  • surfshack Calculating status...
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    Oct 20, 2012 12:41 PM (in response to Felipe On)

    Brilliant - worked perfectly for me. My "other" data went from 5GB to 0.22GB. Thanks very much Felipe On.

  • JoeShootsHeScores Calculating status...
    Currently Being Moderated
    Jan 15, 2013 4:22 PM (in response to mbzowner)

    Good advice, mbzowner. I reduced 1.4 GB by deleting all of my messages.

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