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HT1277: Configuring Mail for your email account

Learn about Configuring Mail for your email account

HT1277 why can't i get mail from iCloud on macbook pro 2011?

1419 Views 1 Reply Latest reply: Sep 18, 2012 10:00 PM by BDAqua RSS
sparrowp Calculating status...
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Sep 18, 2012 7:31 PM

When  I click mail on system preferences (mail & notes) it starts then unchecks. This happens in both mail settings when I try to set up new account and in iCloud

MacBook Pro (15-inch Late 2011), Mac OS X (10.7.4)
  • BDAqua Level 10 Level 10 (114,765 points)

    Hi, do you have old settings from MobileMe or dot Mac maybe?


    Do not delete the old account yet. sign up for an iCloud account if you haven't.


    I understand .mac mail will still come through. Do not delete the old account yet.



    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change to & to, no matter what you try to enter.



    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...



    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.



    IMAP (Incoming Mail Server) information:

              •          Server name:

              •          SSL Required: Yes

              •          Port: 993

              •          Username: (use your address from your iCloud account)

              •          Password: Your iCloud password

    SMTP (outgoing mail server) information:

              •          Server name:

              •          SSL Required: Yes

              •          Port: 587

              •          SMTP Authentication Required: Yes

              •          Username: (use your address from your iCloud account)

              •          Password: Your iCloud password


    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.



    Thanks to dpepper...




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