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Bluetooth IOS 5 issues with infiniti

2905 Views 8 Replies Latest reply: Sep 30, 2012 4:54 PM by drojer RSS
k2mike3344 Calculating status...
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Nov 10, 2011 11:13 AM



I am at a loss so far with my Iphone 4.  I recently purchased the Iphone 4 about 3 weeks ago and was able to pair it with my infiniti G37 no problem.  Well, after a week or so, I connected to iTunes and upgrade my IOS to IOS 5...BIG mistake...I am having intermitent calls through my cars connects, then disconnects, the conmects, then disconnects...etc...  Aty any rate, I need my phone to stay connected!  I went from a droid to this iphone and I am seriously regretting this decision, as I had 0 problems ever with my droid.  I have tried disabling the bluetooth, deleting it from both my car and my phone and reconnecting.  I have done a hard reset, but nothing seems to work.


Question:  when will apple be fixing has got to be soon!  I cannot pssobily work wityhout bluetooth and sicne verizon FAILED to mention this issue, I am stuck with this phone, that is of no use to me for my work...



iPhone 4, iOS 5
  • yvonnefromtyler Calculating status...
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    Dec 2, 2011 9:08 AM (in response to k2mike3344)

    I am having the exact problem and have done the same things you have done - but nothing is working!

  • Ch\'Pok Level 1 Level 1 (0 points)
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    Jan 3, 2012 12:48 PM (in response to k2mike3344)

    I've been having the same issue with my '08 G35.  Apprently there is a problem with iOS 5 and Bluetooth; if you search this and other forums there are many reports of this issue with other manufacturersincluding Audi, BMW, Ford and Volkswagen.  Also, aftermarket stereos and even some earpieces are having similar issues. 


    I brought my phone to the Apple Store in Birmingham and the "genius" told me it must be a car problem and I should contact a dealer.  I contacted Infiniti Customer Support and the Bluetooth Department said there are no firmware updates available for the car.  The rep also said he has been hearing about this problem a lot. 


    I called the Apple Store back and they backed off their "it must be a car problem" line.  The employee said he would send some sort of report to Apple Engineering. 


    I have tried a hard reset of the phone after deleting the pairing from the car and the phone.  It helped but the car still drops the phone randomly.  I have also tried disabling then restarting Bluetooth right before I get in the car, also turning the phone to airplane mode then back to normal; neither reliably fixes the problem. 


    To me this is a more serious issue than the well-publicized battery problems.  People use this feature to safely make calls.  To have a system that will randomly stop working in the middle of a call is less safe than having no handsfree capability at all.  Especially for people like me with a manual transmission.


    Apple may want to think about fixing this before someone crashes his or her car. 

  • zakifromMogadisho Calculating status...
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    Jan 3, 2012 6:10 PM (in response to k2mike3344)

    I can't pair any one with my iphone 4s my bluetooth is not working

  • diatan915 Calculating status...
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    Mar 22, 2012 9:58 PM (in response to k2mike3344)

    Just upgraded to iOS 5 this week.  The new features include my phone being recognized by my 2011 Audi Q7, but call audio not working properly.  The contact list is there, I can initiate, receive and end calls using the vehicle's interface, but the actual calls are routed to the phone speakers instead of the Audi vehicle speakers/mic - which fully defeats the purpose of interfacing with a handsfree phone system.  Needless to say - very dissapointed in Apple for not making their new version backward compatible with older Bluetooth firmware.

  • myacon Calculating status...
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    Apr 18, 2012 5:50 PM (in response to k2mike3344)

    Having the same problem with my infiniti G35. It was working fine until around Feb. 2012. I can initiate calls, change set up, etc. but the actual call is routed through the phone.  Has Apple fixed this yet?

  • rockinhc Calculating status...
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    Jun 12, 2012 3:10 PM (in response to k2mike3344)

    I have issues with my G35 2007 pairing too.  It was working until I replaced the battery.  It was still paired but not working so I disconnected the pairing and it has failed to pair ever again.

  • Ch\'Pok Level 1 Level 1 (0 points)
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    Sep 19, 2012 11:24 AM (in response to k2mike3344)

    Has anyone updated to iOS6 yet?  Wondering if the bluetooth works any better.  Also, I learned my lesson about updating too quickly going from 4 to 5 with all of 5's bluetooth problems.

  • drojer Level 1 Level 1 (0 points)
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    Sep 30, 2012 4:54 PM (in response to k2mike3344)

    Unfortunately, Iphone 5 with IOS 6 is no better.  I have an Infiniti M37x that worked fine with my old Palm Pre.  But with the Iphone 5 I can see my contacts and make outgoing calls (and even use Siri) with my bluetooth, but when I get an incoming call and I am in the car the phone will not let me answer it through the bluetooth.  The only way I can get the bluetooth to take the call is to unlock the phone and choose the phone as the source, and then move the call to the bluetooth through the phone - a 5 step process and completely useless when another person is waiting on the line and not hearing anything.  I tried Apple tech support but they have no good answers.  Very frustrating...


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