HT201624: Vintage and obsolete products

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Kristosimo
Level 1 (0 points)

Q: Is the iMac 24in (plastic white) still be supported?

Is the Intel iMac 24in (plastic white) still be supported by Apple?

iMac, Mac OS X (10.4)

Posted on Sep 19, 2012 12:02 PM

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Kristosimo

Q: Is the iMac 24in (plastic white) still be supported?

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  • Helpful answers

  • by MichelPM,Helpful

    MichelPM MichelPM Sep 19, 2012 12:12 PM in response to Kristosimo
    Level 6 (14,157 points)
    iPad
    Sep 19, 2012 12:12 PM in response to Kristosimo

    You can still upgrade to OS X 10.6 Snow Leopard. You maybe able to run OS X 10.7 Lion.

    But your iMac will NOT run OS X 10.8 Mt. Lion.

    Mt. Lion is not supported for your model iMac.

    You need, at least, the mid-2007 model to install and run OS X 10.8 Mountain Lion.

    Note that you need to install the maximum RAM memory for your model iMac.

    Newer re-iterations of OS X use more more CPU, GPU, RAM and HD resources.

    And you need to know if you are still running older PowerPC versions of software, these will continue to work if you upgrade to OS X Snow Leopard when you install a PowerPC emulator called Rosetta.

    If you can upgrade to OS X Lion, those older apps will no longer work and will have to update or upgrade to newer version of that software.

  • by Kristosimo,

    Kristosimo Kristosimo Sep 19, 2012 12:21 PM in response to MichelPM
    Level 1 (0 points)
    Sep 19, 2012 12:21 PM in response to MichelPM

    thanks much, great overview, this will help for next update. My current problem is the power supply (dead). So, is this something that is obsolete for the intel iMac 24in?

  • by MichelPM,

    MichelPM MichelPM Sep 19, 2012 12:56 PM in response to Kristosimo
    Level 6 (14,157 points)
    iPad
    Sep 19, 2012 12:56 PM in response to Kristosimo

    These model iMacs are listed as vintage.

    Not sure about if there are parts still available.

    When a model is listed as obsolete, this means there is no longer any support from Apple and no outlet for parts.

    You would need to take your iMac to Apple or an Apple Authorizes repair center to see if they can replace the PSU or not.

  • by varjak paw,

    varjak paw varjak paw Sep 19, 2012 1:52 PM in response to MichelPM
    Level 10 (169,890 points)
    Sep 19, 2012 1:52 PM in response to MichelPM

    "Vintage" means that support and parts are no longer available except in the State of California. So unless Kristosimo is in California, s/he will not be able to get support from Apple for this iMac, though a service center may still have parts available. If not, the service center will not be able to order them from Apple.

     

    Regards.