Skip navigation

How do I setup passbook?

15783 Views 21 Replies Latest reply: Nov 28, 2012 3:20 PM by markelh RSS
1 2 Previous Next
Krelios Calculating status...
Currently Being Moderated
Sep 19, 2012 12:05 PM

How do I get my existing cards from an app like CardStar into Passbook? It looks like Passbook is non-functional except for a broken link to the app store as of 1500 EST (admittedly only 2 hours after iOS 6 launched but still, launching with broken apps isn't like Apple).

iPhone 4S, iOS 6
  • ARWillett Level 2 Level 2 (185 points)
    Currently Being Moderated
    Sep 19, 2012 12:06 PM (in response to Krelios)

    Certain companies need to update their apps to get passbook compatibility working.  I beleive Starbucks is the only one so far that supports it with their rechargable cards.  I'm sure this will all change in the coming weeks.

  • Doth Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 19, 2012 12:31 PM (in response to ARWillett)

    Hello ARWillett,

     

    I had the same issue as Krelios.  However, I am a Strarbucks card holder and have the Starbucks Card app on my iPhone.  It did not transfer over.

     

    Don

  • seanfromaustin Calculating status...
    Currently Being Moderated
    Sep 19, 2012 12:34 PM (in response to Krelios)

    I've heard from a couple different people that Starbucks is updating not only their iOS app but their entire rewards program in October and that it is likely we will see them in Passbook at that time.

  • mhibbs Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 19, 2012 2:54 PM (in response to seanfromaustin)

    I for some reason expected Passbook to be both a combination of integrated retailers w/ potentially more functionality, AND a simple barcode ability to add cards like Cardstar.  Apparently not. 

  • GoodTroll Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 19, 2012 2:57 PM (in response to Krelios)

    Each app maker will have to update their individual app to take advantage of passbook.  If you go to the App store on your iPhone the "Featured" apps are the current passbook optimized apps.  Not a whole lot there, but a few familiar faces and they're sure to grow.

  • Doth Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 19, 2012 3:02 PM (in response to GoodTroll)

    GoodTroll,

     

    I only see:

    iBooks

    Itunes U

    Podcasts

    Find My Friends

    Find My iPhone

     

    None of those seem like they have anything to do with Passbook.

     

    Don

  • HeatherM127 Calculating status...
    Currently Being Moderated
    Sep 19, 2012 6:09 PM (in response to Krelios)

    Try passource.com to set it up.  That was what I found on YouTube and it worked like a charm!  :)

  • ARWillett Level 2 Level 2 (185 points)
    Currently Being Moderated
    Sep 20, 2012 9:46 AM (in response to Doth)

    @Doth - I just noticed something about the Starbucks app that I was using that I got to work with Passbook...I was using iOS 6 GM developer seed rather than the official build.  This probably got me access to Starbuck's beta build maybe.  Not really sure though.  When I accessed the app store through passbook using the GM, Starbucks was right there and was the only app.  I think they may have shut down the beta build for Starbucks to block access to that version when iOS 6 official came out.  Well, that theory anyway.

  • waylife Calculating status...
    Currently Being Moderated
    Sep 20, 2012 10:30 AM (in response to HeatherM127)

    passource.com is erroring out now...  so essentially it doens't work yet...  Passbook is probably something that could have waited another month or so with an update to iOS 6...  so it goes in the UNUSED folder for now...  that works flawlessly... 

  • ARWillett Level 2 Level 2 (185 points)
    Currently Being Moderated
    Sep 20, 2012 11:37 AM (in response to waylife)

    Actually, Passbook does work.  There are currently 11 apps that are compatible.  You just need to set your time and date ahead a year.  Access passbook and tap on app store.  You will see a list of them.

     

    Fandango

    MLB.com at Bat

    MBL.com at  the ballpark

    Sephora to Go

    Target

    Walgreens

    American Airlines

    United Airlines

    Ticket Master

    Live Nation

    Lufthansa

     

    After you can see the list of apps, change the date and time back to auto.

  • Doth Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 12:33 PM (in response to ARWillett)

    Strange. 

     

    Everytime I tap the to go to the App Store from Passbook, I get the error message: ""Cannot Cnnet to iTunes Store".  This is on wifi or cellular.

     

    I get the same error message when I am in the iTunes store for "Categories" or "Top 25".

     

    Any suggestions?

     

    Don

  • waylife Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 12:33 PM (in response to ARWillett)

    Thanks but... the app just opens to the introduction page everytime...  even when I tap app store, then download one of the compatible / suggested apps, opened the apps then closed the apps then opened the apps again...  etc...  nothing...  not just my phone... (4S)

     

    It's ultimately confusing, and not easy to understand what to do to make it work.  So...  in my eyes, it's not ready for prime time...  I'm not trying to be a jerk, it's just not like Apple to make something so half-arsed...

     

    When you start with a new update such as iOS 6, there is a walkthrough, as there is with many apps that require a bit of setup.  Passbook has nothing like that, and for me as an IT professional, I'm trying to make a very valid point that for my users and clients, it's a small fail, but a fail for now, none-the-less.

  • Barbie D Calculating status...
    Currently Being Moderated
    Sep 21, 2012 12:52 PM (in response to waylife)

    I am getting the same thing as you waylife. I don't understand the point?

  • tnmccrum Calculating status...
    Currently Being Moderated
    Sep 21, 2012 2:31 PM (in response to Doth)

    @Doth,

     

    You're not in the right place if those are the apps you are seeing. See ARWillett's post, a few posts down from your's.

     

    Also, there is a glitch in Passbook. If you are getting the "Cannot connect to iTunes" error, go into Settings > General > Date & Time. Turn off Set Automatically then manually go in and change the date to one year into the future. Double-click the home button and go back into Passbook and click the App Store again and you should see it come up. Don't forget to go back in and set your Date & Time back to automatic. Also, you will have to go in and turn your iMessages back to ON, if that's what you prefer. For some reason once you change the date back and forth your iMessages turn off.

1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.