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iPhone 5 AT&T preorder status thread

235666 Views 2,108 Replies Latest reply: Nov 3, 2012 6:09 PM by Lsuchick2294 RSS Branched to a new discussion.
  • rapolu Calculating status...
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    Sep 19, 2012 3:09 PM (in response to Big Joon)

    I ordered on 9/14 around 7:15AM EST. Received the confirmation email saying that they reserved it to deliver as soon as 9/21. Status showed pending shipment with qty 1 as back-ordered. Today at 3PM EST, received an email from AT&T saying that it will be delivered in 7 ? 21 business days. My status at 4PM EST showed qty 0 for back-ordered. My guess is that it is relased for shipment & should arrive on 9/21. I will keep you guys posted.

  • lifterforlife Calculating status...
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    Sep 19, 2012 3:10 PM (in response to lifterforlife)

    what I really dont understand is how/why people are going to get the Iphone 5 on Friday at the store. In theory shouldnt all the pre-orders get first priority? I mean they should really ship and fill all pre-orders before even selling them in the store.

  • Pfeifler Level 1 Level 1 (0 points)
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    Sep 19, 2012 3:10 PM (in response to lifterforlife)

    Pending Shipment means - Tracking information will be provided when it ships - Pending shipment

     

    Not that is is going to shipping ... Sorry

  • jpcrockett Calculating status...
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    Sep 19, 2012 3:10 PM (in response to jjallison1)

    @jjallison1: what about those of us who in the last 24 hours have moved from "1" to "0" under "backordered"?  Do you know why we might have been moved off of backorder if there hasn't been any allocation of phones to us?  fwiw, I ordered a black 64gb, and like many others have an "in progress" and "pending shipment", but no tracking info anywhere.

  • Pfeifler Level 1 Level 1 (0 points)
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    Sep 19, 2012 3:11 PM (in response to lifterforlife)

    See my other reply - Marketing 101 - Create a buzz at the store, drive in business.  Pretty simple.  They want to sell other products and in person can do it a lot easier.

     

    Online order is not as much as a cash cow ....

  • ChaseW1234 Calculating status...
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    Sep 19, 2012 3:15 PM (in response to Pfeifler)

    I'm getting tired of entering this captcha every 5 minutes LOL!

  • rapolu Level 1 Level 1 (0 points)
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    Sep 19, 2012 3:19 PM (in response to jpcrockett)

    Yes, 1 to 0 in the back order means. They received stock to fulfil your order.

  • jpcrockett Level 1 Level 1 (0 points)
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    Sep 19, 2012 3:20 PM (in response to rapolu)

    thanks @rapolu

  • sybergeek Calculating status...
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    Sep 19, 2012 3:27 PM (in response to ChaseW1234)

    ChaseW1234 wrote:

     

    I'm getting tired of entering this captcha every 5 minutes LOL!

     

    Excitement is OK... but but High Desperation for just another gadget .. isn't this too much ?? There are many things in life to do and many to cherish about. iPhone/iPad is just one of them.. take is easy.. Life will not be over if we don't get phone on 21st... Even if takes 2-3 weeks more.. then also what .. Keep moving in life..

  • jdcohen Calculating status...
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    Sep 19, 2012 3:27 PM (in response to jjallison1)

    I am premier and ordered one phone at 7am est and one at 9am on the 14th.  Both phones have shipped but no tracking info yet (should come through tonight).  Both phones will be delivered friday.  Anyone that thinks that just bc your are premier you will not receive your phone on friday is absolutely incorrect and mistaken.

  • ChaseW1234 Level 1 Level 1 (0 points)
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    Sep 19, 2012 3:29 PM (in response to sybergeek)

    Lol what else is there to do when bored at work?

  • nicolexxlena Calculating status...
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    Sep 19, 2012 3:31 PM (in response to Big Joon)

    i ordered mine 18  min after we were able to preorder (2am) central standard time and mine is still preparing for shipment am I not gonna get it friday even tho it still says delivers 9/21

  • corley93 Calculating status...
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    Sep 19, 2012 3:31 PM (in response to Big Joon)

    I just spoke with AT&T's live chat, gave my order number, told the person that i was still lasted as "1" in the back-ordered column, and the live chat said that i should still expect to receive it on the 21st. Heres my conversation:

     

     

    Me: Okay, i just wanted to check on when it has been or will be shipped

    att : According to my resources, Our warehouse is still processing this item for shipment.

    me: Will it be delivered as stated on the 21st?

    at : Yes. I can definitely assure you that we will shipped your order and be delivered it to your address on 9/21.

    me : So i should receive tracking info sometime in the next 24 hours?

    att : Yes.

    att : Please always track the order through  https://www.wireless.att.com/order_status/order_status.

    me: It says that it is pending shipment and is back-ordered

    me: But i should still expect to have it delivered on friday?

    att : Yes.

       few mins later...

    att: As long as you did process the pre order at 7AM onwards, you will be able to receive the equipment by 9/21.

    me: yes it was before about 12 pm est on the 14th i believe

    att : Perfect!

    me: but may have been a few minutes after 12 not positive, all i know is that on the right side it said "would be delivered on the 21st."

    att : Then you don't have to worry. You will get the iphone 5 on time.

  • AGorski Calculating status...
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    Sep 19, 2012 3:37 PM (in response to Big Joon)

    This is what my order status looks like. I ordered at 5:20AM EST on Sept 14th. I first got an email about 2hours after purchase just saying thank you for choosing att and your order has been processed and sent to our warehouse. The second email I received on Monday Sept 17th was about Iphone Customer Service Summary.

    (BTW the tracking number still does not exist on the Fedex website)

    iphone.jpg

  • jpcrockett Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 19, 2012 3:38 PM (in response to jpcrockett)

    fyi, mine just updated to "Shipped".  Must be lucky, because I ordered mine at 7:30 PM PST on Friday and it's on its way!

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