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No preview or scopes information in Apple Color

1498 Views 14 Replies Latest reply: Sep 19, 2012 7:45 PM by Studio X RSS
Palmer291 Calculating status...
Currently Being Moderated
Sep 13, 2012 2:53 PM

This is the second time I've had this issue in around 3 months. I had initially solved the issue but had to do a full clean install of OSX and also my Final Cut Studio package. It's occured again for no apparent reason and to be honest I don't want to waste another few days doing a clean install of both my operating system and editing package again.

 

The issue is, my project in FCP 7 is ready for grading and when I click 'Send To > Apple Color', it brings the project over into Color and every clip can be scrubbed through on the timeline. However there are no previews showing up of the clips in the preview window, as well as no colour information/data showing up in the scopes. It's as if there is not video within my project even though there is a good 9 or 10 minutes of footage that needs to be graded!

 

I want to sort this problem as soon as possible due to this being a project that is of utmost value!

 

I've attached an image of the issue to this post. Thanks in advance.

 

/___sbsstatic___/migration-images/migration-img-not-avail.png

iMac, 1TB HDD, Late 2009, Mac OS X (10.6.7)
  • Michael Grenadier Level 6 Level 6 (19,805 points)
    Currently Being Moderated
    Sep 13, 2012 3:16 PM (in response to Palmer291)

    what format are your sources and what are your sequence settings?  Have you tried deleting your preferences?

     

    https://discussions.apple.com/docs/DOC-2491

     

    Frankly, reinstalling OS and Apps rarely solves problems.  There are many simpler steps to take before you undertake that.

  • Studio X Level 7 Level 7 (26,835 points)
    Currently Being Moderated
    Sep 13, 2012 5:31 PM (in response to Palmer291)

    Are you running Color on an iMac? Do you have enough VRAM for a second monitor?

     

    How are you sending the graded image to an external monitor?

     

    FWIW - Color is not like the other apps in the FCS suite. Its UNIX Final Touch roots are obvious - which means trashing prefs does little.

     

    x

  • Studio X Level 7 Level 7 (26,835 points)
    Currently Being Moderated
    Sep 15, 2012 12:37 PM (in response to Palmer291)

    It could be that the video card is working at the limit.

     

    Try reducing the video resolution and see what happens.

     

    x

  • Studio X Level 7 Level 7 (26,835 points)
    Currently Being Moderated
    Sep 16, 2012 2:19 PM (in response to Palmer291)

    In your iMac's system prefrences, change the video resolution to something lower (in pixel dimensions). If your video RAM is going funky, this change will demand less of it.

     

    Keep in mind, you must keep both your iMac and your second screen at Color's minimum dimensions.

     

    x

  • Studio X Level 7 Level 7 (26,835 points)
    Currently Being Moderated
    Sep 17, 2012 5:31 AM (in response to Palmer291)

    Good test. Sounds like your sequence was corrupted somehow. Good to know the problem is not specifically with Color.

     

    Have you tried creating a new project in FCP, copying in the edited material then sending it to Color?

     

    x

  • Studio X Level 7 Level 7 (26,835 points)
    Currently Being Moderated
    Sep 19, 2012 7:45 PM (in response to Palmer291)

    Color HATES anything that is not pure video. Composite images are a definite NO-NO.

     

    Good for you to sort it out.

     

    x

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