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Can't join home network after upgrade to iOS 6

37906 Views 145 Replies Latest reply: Feb 27, 2013 6:28 AM by bananagas RSS
  • yerodtr Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 4:34 AM (in response to H_M001)

    Wanted to post up (and subscribe to the thread) that I am having the same issue.

     

    I cannot join my wireless network at home now that I have moved to iOS 6. My iPhone 4S can connect to other wireless networks, just not my Netgear WG102.

     

    I am very confident it is an issue with iOS 6 and compatibility with specific Netgear devices.

     

    I also started a thread here on the subject:

    https://discussions.apple.com/thread/4309971?start=0&tstart=0

     

    I have a feeling my iPhone 5 will not be able to connect when I receive it tomorrow either, and that is going to be really unacceptable.

     

    Looking forward to a solution.

  • NaplesDave Calculating status...

    Here's the fix I did for the WGT624v3. It works, but requires downgrading the firmware on the router. I would do it until a patch is out:

     

    http://www.davejackson.com/life/cant-access-wifi-with-ios-6-on-iphone-with-netge ar-wgt624v3-fix/

  • yerodtr Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 6:26 AM (in response to NaplesDave)

    NaplesDave wrote:

     

    Here's the fix I did for the WGT624v3. It works, but requires downgrading the firmware on the router. I would do it until a patch is out:

     

    http://www.davejackson.com/life/cant-access-wifi-with-ios-6-on-iphone-with-netge ar-wgt624v3-fix/

     

    Were you able to determine what the issue was and what changes between firmware revisions?

     

    I have the WG102, so knowing that would help me know what firmware I would need to go to.

     

    Thanks.

  • S. P. Cooper Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 20, 2012 6:37 AM (in response to NaplesDave)

    NaplesDave,

     

    I'm going to try this out at once. If it works, it should be a good stopgap until Apple can get a fix out. Much cheaper than buying a new router. Will update in a while with my results.

  • NaplesDave Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 6:38 AM (in response to yerodtr)

    Were you able to determine what the issue was and what changes between firmware revisions?

     

    Nope. As I stated in the article, I'm not really sure why this works. I don't think it would hurt to go back a version, try it and see - and keep going. Obviously it's something with the Netgear update for their routers that doesn't connect with the iOS 6 software.

     

    Dave

  • S. P. Cooper Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 20, 2012 6:52 AM (in response to NaplesDave)

    NaplesDave,

     

    I can confirm that your suggestion works!

     

    Reverting the Netgear WGT624v3 to the earlier 2.0.21 firmware RESOLVES the nonconnectivity of my iPad3 over Wi-Fi. I suggest everyone with that router employ this method until a fix is released by Apple, unless there is a compelling reason otherwise.

     

    Will continue to post information as I receive it, and I will forward this information to the Apple advisor who is handling this case.

     

    Thank you!

  • fossilhead Calculating status...

    I had the same problem. What I did was go to Settings>General>Reset>Reset Network Settings. Once you reset your network settings then try to connect to wi-fi again, you will have to enter your router password just like it is a new network and you should be good to go.

  • S. P. Cooper Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 20, 2012 6:58 AM (in response to fossilhead)

    Fossilhead,

     

    You are reporting a different issue than the one being discussed here. That method does not work for the problem we are discussing.

     

    Our issue is related to interoperability between certain firmware on certain router models and the newest apple hardware running iOS 6. As such, it can only be fixed by a change in firmware, or a forthcoming update to iOS.

  • Old School 93 Calculating status...
    Currently Being Moderated
    Sep 20, 2012 7:05 AM (in response to S. P. Cooper)

    Many, many thanks to Cooper and Naples Dave for elevating this issue and finding the workaround!  I'll give this a shot when I get home tonight.

     

    I just got my iPad on Tuesday, and then it upgraded on Wednesday. I didn't even know it was the first day of iOS6, I just thought it was doing what most devicies so when they first come out of the box - check for the latest versions of their systems.  Had I realized it was Day One of the new operating system, I would have held off on letting the iPad update.  Brand new operating systems are high risk, low reward. 

  • yerodtr Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 7:22 AM (in response to Old School 93)

    I just dowgraded the firmware on my Netgear WG102 access point from 5.0.3 to 5.0.1 (which is only one revision) and my iPhone can now join the wireless network!

     

    Happy to have it only the wifi now, not happy about the incompaitbility issue.

     

    FYI

  • Hesti Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 7:23 AM (in response to S. P. Cooper)

    S. P. Cooper wrote:

     

     

     

    At this time, this seems to be a problem with iPhone4s/iPad3 and certain models of Netgear routers (WGT624 and WG102, for example).

     

    It´s not only a problem of some Netgear routers. I can confirm this bug also with a Lancom 1821 router.

    My iPhone 4 works just fine so at least it´s only affecting my iPad3.

     

    I hope for a quick fix because without Wi-Fi the iPad is almost useless.

  • Avispartner Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 7:35 AM (in response to Hesti)

    I can confirm this, we are using Lancom routers here at work and for me, this is the place where the issue occurs.

     

    At home, I use a Netgear WGT624 and had not an issue in either updating nor connecting to my home WiFi at all. I don't know the firmware version of my router though, could well be that it is not running on the latest version.

     

    So, I really hope that Apple will have the issue fixed quickly, too.

  • H_M001 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 7:42 AM (in response to NaplesDave)

    Hi All,

     

    I can also confirm that after downgrading netgear WGT624v3 to 2.0.21 resloves the issue

     

    Many thanks to Cooper and Naples Dave for elevating this issue and finding the workaround!!!

     

    Wonder how long it will take Apple to sort this issue out??

  • DJ Pezz Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2012 8:25 AM (in response to H_M001)

    OK my issue with the iPad has been fixed by this method.  I am still getting an "Incorrect Password" on my 4s.  I have changed the password several times and every othere Apple product in my house can connect, just not my 4s on ios6.  I am going to work and going to come home and play with it some more.  Though the iPad is working great!  Thanks for the help everyone!!

  • jenos Calculating status...

    I also have this issue when attempting to connect at home and work.

     

    Can anyone advise when this is to be reticified?

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