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Q: Aperture 3.24 crashes after update

Aperture 3.24

OS X 10.6.8

MacBook Pro 4gig 2GHz Core i7

 

Bought Aperture on the App Store a few weeks back, ran fine.  Today I accepted a bunch of software updates, including one for Aperture.  Now it crashes on launch.  Looks like the update broke the library framework.  I could restore from a recent Time Machine backup. 

 

Anybody?

 

Thanks.

 

 

 

Report:

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread:  0

 

 

Dyld Error Message:

  Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

  Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

  Reason: no suitable image found.  Did find:

          /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

MacBook Pro, Mac OS X (10.6.8), June 2011 MBP

Posted on Jun 1, 2012 4:56 PM

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Q: Aperture 3.24 crashes after update

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  • by William Lloyd,

    William Lloyd William Lloyd Jun 1, 2012 5:29 PM in response to bit-mover
    Level 7 (21,183 points)
    Jun 1, 2012 5:29 PM in response to bit-mover

    If you bought it on the Mac App Store and somehow something went wrong (it sorta looks like this is the case), you don't need to use Time Machine at all.

     

    Just delete Aperture from your Mac (select it in Finder, press command-Delete, and then enter your password.  Or on Lion you can just click and hold in Launchpad and press the X in the upper left when it starts wiggling).

     

    Anyway, then go to the Mac App Store, click the purchases tab, and re-install Aperture.

  • by léonie,

    léonie léonie Jun 1, 2012 7:24 PM in response to bit-mover
    Level 10 (108,604 points)
    iCloud
    Jun 1, 2012 7:24 PM in response to bit-mover

    That crash log is very typical: The PluginManager.framework is missing from your System Library. For this particular framework this happens in most cases by installing Final Cut. Have you Final Cut installed?

     

    The recommended, safest solution to fix the library is to reinstall the operating system, using the latest combo update from the support downloads page , see this Support article:

    Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed:

    http://support.apple.com/kb/TS3528

     

    It might be less trouble, to replace just the /Library/Frameworks/PluginManager.framework from the latest Time Machine backup, before the trouble started (if you indeed did install Final Cut), but the recommended procedure is to reinstall the OS.

     

    Regards

    Léonie

  • by bit-mover,

    bit-mover bit-mover Jun 1, 2012 7:35 PM in response to William Lloyd
    Level 1 (12 points)
    Jun 1, 2012 7:35 PM in response to William Lloyd

    Hmmm. "Reinstall the app."  I did think of that of course, but two things stopped me: The original install worked fine for a couple of weeks right up until this software update today.  The Aperture installation does not write the file:

     

    /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

     

    I proved this with an installation on another machine.  So, if the update broke that file, then an app reinstall won't fix it.  The second thing that stopped me is I'm temporarily on a very slow internet connection and I'm looking at a 6 hour download to reinstall. 

     

    Seems pointless to reinstall under those conditions, no?

     

    That's why I was going for restoring (at least that library file) from a TM backup.

     

    Need a solution that's a bit more astute this time, but thanks.

  • by léonie,

    léonie léonie Jun 1, 2012 9:38 PM in response to bit-mover
    Level 10 (108,604 points)
    iCloud
    Jun 1, 2012 9:38 PM in response to bit-mover

    So, if the update broke that file, then an app reinstall won't fix it.

    No, the MacOS update does not corrupt the Plugin Manager Framework. Installing other Applications may do it. See my post above - did you install any other multi media Applications?

     

    If you are on a very slow network, reinstall the Framework  from the Time Machine Backup. That has been proven to work previously. To find the Library quickly when diving back in time on your Time Machine add it to the Finder Sidebar before opening Time Machine.

  • by bit-mover,

    bit-mover bit-mover Jun 2, 2012 2:32 AM in response to léonie
    Level 1 (12 points)
    Jun 2, 2012 2:32 AM in response to léonie

    No other applications were installed between having Aperture working and not.  In fact, it was working the hour before the update, then the update, then not working...nothing else installed or changed. I do have Final Cut Studio 5 (not Express), but that was installed before Aperture, and Aperture has worked since.  At this point my only real choice involves Time Machine, as I don't have my OS install disc with me. 

     

    I'd sure like to know what corrupted the library framework file, though.  I'm trying to commit to using Aperture to manage a library of almost 50,000 images, but so far there have been quite a few bumps in that road, this one being the most recent.  Just building the library took a couple of days, and if this is a simple fix, great, but Aperture has cost me a ton of time so far.  Hope this works, and stays that way!

     

    Thanks for your help.

  • by bit-mover,

    bit-mover bit-mover Jun 2, 2012 7:25 PM in response to bit-mover
    Level 1 (12 points)
    Jun 2, 2012 7:25 PM in response to bit-mover

    Restoring the file from a TM backup worked.  Now, if I only knew the original cause...

  • by léonie,

    léonie léonie Jun 2, 2012 9:19 PM in response to bit-mover
    Level 10 (108,604 points)
    iCloud
    Jun 2, 2012 9:19 PM in response to bit-mover

    I am glad you could restore the missing framework. As for the reason, why it went missing:

     

    In your first post post you wrote:

    Today I accepted a bunch of software updates, including one for Aperture.

    Was a "Final Cut" update one of the updates you accepted?

  • by bit-mover,

    bit-mover bit-mover Jun 3, 2012 8:35 AM in response to léonie
    Level 1 (12 points)
    Jun 3, 2012 8:35 AM in response to léonie

    No.  I don't have a list of the updates, there were a bunch.  No Final Cut, though. Probably since I have FCP Studio v5,  which is quite old.  I also understood the final cut issue to be Final Cut Express releated. 

     

    This might help though.  The date on the corrupted PluginManager file was 2006.  The date on the one in the backup was 2010.  Not sure how that could be.

  • by léonie,

    léonie léonie Jun 3, 2012 9:06 AM in response to bit-mover
    Level 10 (108,604 points)
    iCloud
    Jun 3, 2012 9:06 AM in response to bit-mover

    The date on the corrupted PluginManager file was 2006.

    The date on the one in the backup was 2010.

    The date on the corrupted PluginManager file matches my Final Cut Pro installation (early 2007);  The date on the one in the backup matches all three of my current installations (iMac, MBP).

     

    Do you have Aperture plug-ins installed? Some have relatively old code.

     

    But as you do not remember exactly which applications are newly updated, it is hard to guess, what reinstalled the outdated framework.

  • by bit-mover,

    bit-mover bit-mover Jun 3, 2012 6:37 PM in response to léonie
    Level 1 (12 points)
    Jun 3, 2012 6:37 PM in response to léonie

    ...And here's the answer: The update that replaced the PluginManager file is the current Compressor update for FCP 5.  I just ran Software Update, it wanted to update Compressor.  I did the update, launched Aperture and it again crashed, same problem.  So the update re-wrote the PluginManager file, and killed Aperture, contrary to popular mythology which says this isn't possible.

     

    Interestingly, the update also found the clean PluginManager file copy I had on my desktop and trashed it too, causing me to have to go back to the TM backup again for a working copy of the file to restore Aperture.

     

    Sweet.  So Software Update for Apple's own products kills their own app, and it's the most recent Apple product I have.

     

    So, Apple, if you're listening, here are the conditions where this is a problem:

     

    OS 10.6.8 (have to run this because of the version of FCP I have)

    Final Cut Pro Studio HD v5.x

    Aperture 3 - current version

    Software Update wants to update Compressor, which is part of the FCP suite, and in doing so installs an incompatible version of the PluginManager file.

     

    My solution is to not accept FCP updates any more, and keep a working copy of PluginManager somewhere, probably renamed so it won't be deleted by SU again.

     

    For reference, I'm running FCP 5 because I cannot afford to upgrade to V9, which is the last full version that opens legacy projects, and includes DVD Studio.  The current FCP won't open any projects that it hasn't created (dumb!), and no longer includes any disc authoring (again, dumb!), which still is my main releast format, yes, even in these days of streaming and downloads.

     

    Long term, I'll probably have to move to an Adobe product for video...again, and for the last time, DUMB!

  • by Frozenfire1,

    Frozenfire1 Frozenfire1 Sep 20, 2012 2:54 PM in response to bit-mover
    Level 1 (0 points)
    Sep 20, 2012 2:54 PM in response to bit-mover

    Last night I installed the OS 10.8.2 on both my iMac Quad Core and MacBook Pro without incident, then the Aperture 3.4 update. Upon the first launch on my MacBook Pro, I got a warning that I must run Photo Library First Aid (Repair Database was the preselected choice). Now it seems to run OK there. On the iMac, the library seems to remain corrupted even though I performed the repair, ran the Mac disc utility, and Onyx.

     

    My question is: did the library itself get corrupted, or is it a glitch in the app upgrade?

  • by Aye Es Oh,

    Aye Es Oh Aye Es Oh Sep 20, 2012 3:13 PM in response to Frozenfire1
    Level 2 (330 points)
    Sep 20, 2012 3:13 PM in response to Frozenfire1

    Frozenfire – How is your library corrupted? What are you seeing?

  • by Frozenfire1,

    Frozenfire1 Frozenfire1 Sep 20, 2012 3:36 PM in response to Aye Es Oh
    Level 1 (0 points)
    Sep 20, 2012 3:36 PM in response to Aye Es Oh

    At launch, Aperture shows the usual "Opening Aperture Libraries". Then an error message pops up which says, "Aperture Quit Unexpectedly" along with a lengthy report. It states that the message will be sent to Apple automatically. If I keep re-launching, a pane opens which invites me to repair the Aperture Library. When I activate that, it goes to completion and then Unexpectedly Quits again.

     

    I'm not that well versed with Time Machine, but following the instructions in my two Mountain Lion handbooks I was able to find a time yesterday prior to downloading the Aperture update. I restore from that time and it makes an "original" version of the Aperture icon. When I try to launch that, a pane opens which says "Aperture Library can't be loaded because it is from a newer version of Aperture." These error messages keep alluding to the library, not the app itself, that's why I'm confused.

     

    The good news is that when I run iPhoto and click Show Aperture Libraries, I can see all the RAW images I have stored in Aperture, so I know they're still there.

     

    With all these error messages that are automatically being sent to Apple by me and others, I hope they publish a fix for this glitch. My work depends on these images!

  • by Aye Es Oh,

    Aye Es Oh Aye Es Oh Sep 20, 2012 3:45 PM in response to Frozenfire1
    Level 2 (330 points)
    Sep 20, 2012 3:45 PM in response to Frozenfire1

    Have you tried deleting and reinstalling Aperture yet? That fixes most similar issues that have been posted around here, and it solved that issue on my machine.

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