Q: My Apple ID is correct online but I can't change my icloud account on my phone as it still shows as my old email address and I can't change it?
Hi,
My Apple ID online is showing my correct email address but on my phone my icloud account it showing my old email address and I can't amend this,how can I change my icloud Apple ID when it is greyed out?
Please help.
Cheers
iPhone 4, iOS 6
Posted on Sep 20, 2012 3:06 PM
If you want to change your iCloud ID to another existing ID you'll have to delete the account, create a new account with the correct ID, and migrate your data to the new account. To do this, first go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
This will not move your photo stream, however. If you have photos in photo stream that you haven't backed up anywhere else you will need to save these before deleting the account. If your computer is syncing with your iCloud account, you can download your photo stream photos to your computer directly. If not, you will need to use an app like PhotoSync, which will transfer photos from your photo stream album on your phone wirelessly to your computer. (iTunes will not transfer photo stream photos.)
Posted on Sep 20, 2012 3:13 PM