Chelsea Mech

Q: IOS6 unable to download apps from app store

IOS6 unable to download apps from app store what can I do?

iPhone 4, iOS 6

Posted on Sep 21, 2012 6:49 PM

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Q: IOS6 unable to download apps from app store

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  • by abarabas,

    abarabas abarabas Sep 21, 2012 6:50 PM in response to Chelsea Mech
    Level 1 (10 points)
    Sep 21, 2012 6:50 PM in response to Chelsea Mech

    Your description of the problem isn't specific enough to diagnose an issue... it can be one of many things from the connection you're on to the settings on your phone.

  • by Chelsea Mech,

    Chelsea Mech Chelsea Mech Sep 21, 2012 6:56 PM in response to abarabas
    Level 1 (0 points)
    Sep 21, 2012 6:56 PM in response to abarabas

    I'm trying to download a free game and I press download and enter my apple i.d. and it will act like its going to download and then the "download app" button on the app with say "free" again. Please help!

  • by abarabas,

    abarabas abarabas Sep 21, 2012 6:57 PM in response to Chelsea Mech
    Level 1 (10 points)
    Sep 21, 2012 6:57 PM in response to Chelsea Mech

    Try connecting through wifi.  Apps bigger than a certain size cannot DL through the cellular network.

  • by abarabas,

    abarabas abarabas Sep 21, 2012 6:57 PM in response to abarabas
    Level 1 (10 points)
    Sep 21, 2012 6:57 PM in response to abarabas

    Also, "please help" for a free game?  Is it really that big of an emergency right now? lol

  • by Chelsea Mech,

    Chelsea Mech Chelsea Mech Sep 21, 2012 7:00 PM in response to abarabas
    Level 1 (0 points)
    Sep 21, 2012 7:00 PM in response to abarabas

    It's not just the game it's every app so... Yes! I'm currently connected to wifi, do I need to turn the cellular network off?

  • by abarabas,

    abarabas abarabas Sep 21, 2012 7:02 PM in response to Chelsea Mech
    Level 1 (10 points)
    Sep 21, 2012 7:02 PM in response to Chelsea Mech

    Nooo... don't turn that off.  Try disconnecting from wifi (turn it off in settings)... see if you have the same issue.  Anothing thing you can do if this doesnt work is reset your network settings through General --> Reset --> Reset Network Settings.

  • by jhager,

    jhager jhager Sep 21, 2012 7:40 PM in response to abarabas
    Level 1 (0 points)
    Sep 21, 2012 7:40 PM in response to abarabas

    I am having a similar issue.  It isn't just installing applications, it is also just using the wifi.   I tried the Reset Network Settings.  That didn't work. 

  • by Chelsea Mech,

    Chelsea Mech Chelsea Mech Sep 21, 2012 7:43 PM in response to jhager
    Level 1 (0 points)
    Sep 21, 2012 7:43 PM in response to jhager

    My wifi wasn't working either yesterday. It finally started a few hours ago. I've tried turning my phone off, reseting the network and turning off wifi. It still won't install apps :(

  • by jhager,

    jhager jhager Sep 21, 2012 9:42 PM in response to jhager
    Level 1 (0 points)
    Sep 21, 2012 9:42 PM in response to jhager

    I figured out my issues.  I went to the Apple Store and used their wifi.  It worked fine. 

     

    Then I came home and it still didn't work.  The symptoms are that wifi would work for 20 to 60 seconds and then turn off.  In other words I could get the some of a You Tube movie or app download, but then it would stop. 

     

    I launched AirPort Utility and there were two firmware updates for my Time Capsule.  I have the 1st generation time capsule from 2008.  After applying the firmware updates it has fixed my issue.

  • by andrewket,

    andrewket andrewket Sep 21, 2012 10:05 PM in response to jhager
    Level 1 (0 points)
    Sep 21, 2012 10:05 PM in response to jhager

    I've been running 7.6.1 firmware on my extremes for a long time now. That's not the fix (for me, anyway..)

  • by gravesfiend696,

    gravesfiend696 gravesfiend696 Sep 22, 2012 10:45 AM in response to Chelsea Mech
    Level 1 (0 points)
    Sep 22, 2012 10:45 AM in response to Chelsea Mech

    I am having trouble with my wifi downloading music and any app from the stores.  Sometimes it will download just fine, other times it will error out or say it cant connect.  So I have to disable wifi and download over 3g.  Anyone have any idea?

  • by Claudio7it,

    Claudio7it Claudio7it Nov 17, 2012 3:34 PM in response to gravesfiend696
    Level 1 (0 points)
    Nov 17, 2012 3:34 PM in response to gravesfiend696

    The same For me, I sue a iPhone 5 with iOS 6.0.1 and it stop to download app from Apple store onley when I am conected in WiFi. 

  • by ipolis64,

    ipolis64 ipolis64 Nov 21, 2012 5:42 AM in response to Chelsea Mech
    Level 1 (0 points)
    Nov 21, 2012 5:42 AM in response to Chelsea Mech

    i have the same problem. I have an iphone 4 and since i updated to IOS 6 i cannot donlaod any application throgh wifi or 3G form the store i the device. i  also recently updated to 6.0.1 ot see  if taht might help nothing.. i have reseted and turned on-off  wifi and 3g numerous times but stil nada. I can downloda , watch, etc everything else through the web. i have aslo seetd the http to auto in the wfif seting tah soem peolle around teh web suggested... Any more ideas?

  • by Claudio7it,

    Claudio7it Claudio7it Nov 21, 2012 7:23 AM in response to Chelsea Mech
    Level 1 (0 points)
    Nov 21, 2012 7:23 AM in response to Chelsea Mech

    I solved the problem, we need to go into iTunes on the iPhone and under the card another - download, check if there are pending download, would solve or delete them. then thendownload from the AppStore under wifi will restaurant to work.

    Try and tell me, For me it works.

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