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New iPhone 5 volume issues

106442 Views 68 Replies Latest reply: Mar 14, 2014 9:23 PM by Peter Mars RSS
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Jordanb5816 Calculating status...
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Sep 21, 2012 11:05 PM

When iPod volume is set to mid range and no music is playing the system sound is mid range even with ringer volume turned up to full. Then when the iPod is set to full volume and no music isolation system sounds are at full even though ringer volume was never changed.


Anyone else experiencing this?

iPhone 5, iOS 6
  • MadTogger Level 1 Level 1 (0 points)
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    Sep 22, 2012 2:46 AM (in response to Jordanb5816)

    Thank goodness, I thought I was going crazy.


    Got my iphone5 yesterday and was amazed at how loud it seemed for alerts etc.


    Used the iPod today at work and never thought any more about it until my alerts seemed very quiet.


    I checked the ringer volume and it was at full.


    I saw you lost a d tried out myself by going into the music app and playing a track and turning the volume almost to zero, then I paused the track and exited the music app.


    I opened up settings > sounds and checked the text tone setting, the alert sound were very quiet but the ringer volume was still showing as full. The actual ringtone setting in sounds does not alter, the volume seems to stay high.


    I then went back into the music app and played a track again, this time though I moved the volume slider to full. I paused the track and went back into settings > sounds and again checked the text tone setting and wow I nearly blew my ears off.


    From what I can make out the volume of the music app adjusts the volume that alert sounds produce, a little strange.

  • carleetaj Calculating status...
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    Sep 22, 2012 9:33 AM (in response to MadTogger)

    i just received my first call on my iPhone 5 and noticed the same thing.  The volume when just speaking on the phone was terrible.  On speaker it sounded more like what I was used to with my iPhone 4.  Does anyone have instructions on how to fix this?  i read the posts above, but no luck so far ... uhg.  otherwise no complaints ... but the volume for incoming calls is important ... waaa.

  • nickstock Calculating status...
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    Sep 22, 2012 9:13 PM (in response to Jordanb5816)

    Folks, a "Reset all Settings" seems to fix it. After I did that, an alert tone comes in at fairly low volume right after using Siri. But, give it 10 seconds or so and the alerts go back to normal. It least that's how mine is behaving.

    Maybe this is to prevent you from being deafened right after using Siri.

  • golfgrouch Calculating status...
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    Sep 22, 2012 10:23 PM (in response to Jordanb5816)

    On my iPhone 5 the text message notification volume seems to be tied to the music (non-headphone) internal speaker volume level and not the ringer volume.


    I discovered this phenomenon when I noticed that incoming text messages weren't triggering a sound even though the ringer volume was sufficiently high.  I went to the Music App to play a song to test the speaker and noticed that the volume slider was all the way down.  After I increased the music volume, it increased the text message notification sound.

  • MadTogger Level 1 Level 1 (0 points)
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    Sep 22, 2012 10:54 PM (in response to golfgrouch)

    You can see the volume changing in action.


    Open the music app and move the slider to about half volume without the earbuds connected.


    Now insert the earbuds still with the music app open, no music needs to be playing. Now that the earbuds are connected use the volume control on them to increase the volume to full, you can see the slider moving up just as it should.


    Now still with the music app open, pull the earbud jack out, the slider returns to its half way position that you manually set without earbuds in. Plug the hack back in again and the slider moves to full volume exactly where you set it using the earbud control.


    So although this doesn't solve why the music app volume determines alert volume, it shows that the iPhone remembers two different volume settings either by moving the slider in app or adjusting via the earbud controller.


    Still don't know whether this is a hardware or software issue given the recent ios6 release, I will try the same procedure on my wife's 4s when I get home and post back the results.

  • plisvb2 Calculating status...
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    Sep 23, 2012 11:07 AM (in response to MadTogger)

    any news on this, I have the exact same problem and I'm hoping it's a software problem

  • nickstock Level 1 Level 1 (0 points)
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    Sep 23, 2012 11:41 AM (in response to Jordanb5816)

    Do a "Reset All Settings" and it's fixed. Jordanb5816 is right. It's related to Siri. If you had restored from a previous iphone, do the reset.

  • Cellphonenut Calculating status...
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    Sep 24, 2012 5:21 PM (in response to nickstock)

    Yes, a reset all setting did the trick. My ear speaker volume was unacceptible before I performed the reset.

    Thank you

  • Frank Malloy Level 2 Level 2 (350 points)
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    Sep 24, 2012 9:41 PM (in response to Jordanb5816)

    It's more than mildly annoying. It's major annoying. And, I don't want to have to "Reset All Settings" and lose all my settings to fix it.


    It was working fine until today.

  • MadTogger Level 1 Level 1 (0 points)
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    Sep 25, 2012 5:56 AM (in response to Frank Malloy)

    Well strangely, mine has sorted itself out. No idea how.


    I got home the other day a tried my wife's 4s, that had no problems, so to me that cancelled out an iOS6 issue as we are both running the same software.


    Over the last few days I have been transferring my contacts from Goolge Exchange to iCloud and getting that running nicely, so in the process I setup 'My Info' and added it to Siri.


    I have been using Siri quite a bit in trying to get it to pronounce certain contacts names correctly, all this mind you without using the earbuds but just directly to the phone.


    I was with Frank in not wanting to 'Reset All Settings' straight away, that would be a headache.


    Today though, I plugged in the earbuds, listened to a little music, asked Siri to perform a couple of tasks and then immediately checked the volume of my Alerts, they were fine, full volume.


    I moved the slider to about have inside the Music app and checked my Alerts volume again, once again they were perfectly correct, full volume.


    So, again, no idea how this happened but my 5 is now tickety boo.



  • Frank Malloy Level 2 Level 2 (350 points)
    Currently Being Moderated
    Sep 25, 2012 10:17 AM (in response to MadTogger)

    I restarted my phone and it's working better, however I still think the "new mail" alert volume is not as high as it was when I got the phone...


    How did you "add your info to Siri"?

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