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No Siri on iPad 3

35549 Views 35 Replies Latest reply: Dec 19, 2013 11:14 AM by Phil0124 RSS
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kjlandgraf Calculating status...
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Sep 21, 2012 7:58 AM

Ok I have installed IOS 6 on to my iPad 3. This IPad 3 is a wifi only device as I do not have a data plan with one of the phone carriers.

 

After the IOS 6 upgrade I do not see or cannot find SIRI functionality. I have looked in Settings / General and Restrictions.  Is SIRI only available foe devices with a data plan?   Seems it should work when wifi connected but literature does not say so. 

 

Thanks.

iPad (3rd gen) Wi-Fi, iOS 6
  • varjak paw Level 10 Level 10 (167,495 points)
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    Sep 21, 2012 8:11 AM (in response to kjlandgraf)

    Confirm that you have a 3rd-generation iPad. Enter in your serial number here:

     

    https://selfsolve.apple.com/agreementWarrantyDynamic.do

     

    and it should tell you. If you do have a 3rd-gen iPad, post back and we'll go from there.

     

    Regards.

  • Denro55 Calculating status...
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    Sep 22, 2012 5:45 AM (in response to varjak paw)

    I have the same problem. I saw something about Siri when upgrading, but wasn't paying attention because I didn't know I had an iPad 3 (it is a work machine and I wasn't involved in the buying process and didn't realize the 2 and 3 were so similar. Being a school, I automatically assumed it was a 2 because what school would have the most current technonogy, right?)

     

    I have verified the serial number and it is an iPad 3.

  • dlg_az Level 2 Level 2 (225 points)
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    Sep 22, 2012 8:29 AM (in response to kjlandgraf)

    I had the same issue. Did a reboot a couple times, did this, did that, turned around three times and spit.  Finally found it ... under your preferences, go to General, then Restrictions. The Siri icon was there under the first group of Allow - and it was set to Off.

     

    Once you get it turned on, you can then see a Siri setting under the main General listing, just under Usage.  EDIT: I had to also turn it on there, the icon was in the OFF position.

  • Thewid Calculating status...
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    Sep 22, 2012 8:46 AM (in response to kjlandgraf)

    I have he same issue but the Siri setting in the restrictions is greyed out and I cannot set to on

  • Denro55 Level 1 Level 1 (0 points)
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    Sep 22, 2012 9:23 AM (in response to kjlandgraf)

    Thanks dlg_az. That was it. Thewid, did you turn restrictions ON? My Siri option was greyed out (with all the other options) until I turned restrictions ON. Once I turned restrictions ON I was able to turn Siri on.

  • Denro55 Level 1 Level 1 (0 points)
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    Sep 22, 2012 9:26 AM (in response to Denro55)

    (Make sure to check it in General>Usage like dlg_az says above)

  • Thewid Level 1 Level 1 (0 points)
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    Sep 22, 2012 9:47 AM (in response to Denro55)

    Yep, no effect.  Still greyed out.

  • dlg_az Level 2 Level 2 (225 points)
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    Sep 22, 2012 9:56 AM (in response to Thewid)

    Thewid, the setup should work as I show above. You may want to do a reboot again, just to be sure your iOS 6 install is working. It will run you through basic iOS 6 feature setup again.  

     

    Point is, you see the Siri icon but can't activate it, right? And you did click on "Allow Restrictions"?

     

    Do you also see the Siri option under just the main General settings?

  • Thewid Level 1 Level 1 (0 points)
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    Sep 22, 2012 10:08 AM (in response to dlg_az)

    No, I do not have the Siri icon, I do not have a Siri option in the general main page.  The update says that the system installed properly.

  • dlg_az Level 2 Level 2 (225 points)
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    Sep 22, 2012 10:20 AM (in response to Thewid)

    Odd.  I wasn't able to see anything until I activated "Allow Restrictions" .  Under Privacy,  Location Services (On) [this can also be found under General/Restrictions/Privacy/Location Services] ... do you see the Siri icon in there?

  • Thewid Level 1 Level 1 (0 points)
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    Sep 22, 2012 10:23 AM (in response to dlg_az)

    I do have Siri in the location services and it is set o on.  The restrictions are set to on as well.

  • dlg_az Level 2 Level 2 (225 points)
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    Sep 22, 2012 10:32 AM (in response to Thewid)

    Hmm.  So, when you hold the Home button down for a couple seconds you don't get the double beep and pop up of Siri? If it's showing in location services and it's on, I would assume it means it's active.

  • Thewid Level 1 Level 1 (0 points)
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    Sep 22, 2012 10:34 AM (in response to dlg_az)

    Correct, nothing happens.  I'm glad to know this is weird...

  • dlg_az Level 2 Level 2 (225 points)
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    Sep 22, 2012 10:48 AM (in response to Thewid)

    Argghh!  This is so hard to troubleshoot without screenshots or the device in my hands. If the Siri icon shows in Location services, it's on your ipad 3.  I don't know what else to tell you except to do a backup and restore of an earlier ipad backup you have, then reinstall iOS 6 to see if that helps - then go through what I posted above to activate it. It seems like maybe a step was missed somewhere along the line, but I'm at a total loss at this point.  Perhaps someone else can offer something better than I can.

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