HT202078: If you use FaceTime and iMessage behind a firewall

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Shahzad79

Q: I update my Iphone 4s with IOS 6 but I m not able to use facetime even facetime icon is not available on my setting menu?

I update my Iphone 4s with IOS 6 but I m not able to use facetime even facetime icon is not available on my setting menu?

iPhone 4S, iOS 6

Posted on Sep 22, 2012 11:18 AM

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Q: I update my Iphone 4s with IOS 6 but I m not able to use facetime even facetime icon is not available on my setting menu?

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Sep 22, 2012 11:22 AM in response to Shahzad79
    Level 9 (58,860 points)
    iPhone
    Sep 22, 2012 11:22 AM in response to Shahzad79

    Did your 4S have Facetime on it before you updated? The 4S, new, shipped with Facetime and didn't need and update to iOS 6 to get it. However, if you purchased an iPhone that was designated to be sold in UAE, Saudi Arabia and a couple of other Middle Eastern countries, then the device does not have FaceTime and it can't be added.