Currently Being ModeratedSep 1, 2012 5:50 PM (in response to Masiha)
Found this thread after experiencing a similar issue with my rMBP trackpad - saved this disccusion to show the apple genius techs ...
Couldn't replicate the issue in store (too loud in there anyway) - said he'd like to take up to a week to try to 'test it' - I suggested that idea was pants and that it was too sublte and intermittent in my case for that to really be useful for anyone (it would make the noise and then sometimes not, which made it even worse as i couldn't get used to it).
He went and spoke to his manager (the apple logo/shrine at the back of the store) - and told me they'd just replace it - which meant the complete shell structure and battery too.
I then showed him a dead pixel on the screen which equated to a screen replacement also - pretty much the bulk of the machine.
Said it would take 5-7 days. I suggested this also was pants - squeaky wheel - another discussion with 'boss' and it was promised to be done overnight - and here I am with a fresh new puder to type this reply on.
These apple store genius robots sure are getting more and more lifelike. The lady next to me who had stuck one of those mini cd-roms in her drive (bless) seemed completely convinced. If I were apple I'd stick in some robot customers in there to make the place seem busy, guess she could have been one of them.
Currently Being ModeratedSep 11, 2012 1:55 AM (in response to Masiha)
I have a Macbook Retina and today I noticed that annoying "Tick" noise you mentioned. It happens on the right side of the trackpad. Feels loose. It makes that noise even when I'm just gently sliding my finger over that spot. It's pretty annoying. I returned my first Retina because it had a mura on the display and now I'm stuck with this jacked up trackpad one. Bah!
Currently Being ModeratedSep 12, 2012 6:24 PM (in response to Masiha)
I got my MBA 13 last week. I noticed the annoying clicking noise when the trackpad was lightly touched; although it was not a very regular occurence. I found that if I lift my MBA off the table/lap pad, the clicking noise does not occur. Am not sure if it has something to do with the table where I place it. Neither does it occur when I place it direcly on my lap.
Does any one else have the same experience?
Currently Being ModeratedSep 16, 2012 10:28 PM (in response to Masiha)
^ I have something similar. I find that when I am resting my left palm onto the palm rest (area left of touchpad), the touchpad will click. If I lift my palm off it won't click.
Currently Being ModeratedSep 22, 2012 11:31 AM (in response to xGary)
Having the same issue on a 17-inch, Mid 2010 MBP. Found if I press really hard on the body on the right side of the trackpad it goes away. Seems like it's just worked loose or maybe bowed up ever so slightly on that side.
Currently Being ModeratedSep 22, 2012 11:42 AM (in response to Masiha)
I bought a 2012 MBA this summer and noticed this same "clicking" issue about a month after the purchase. Last week, I brought the laptop into the Apple store in Palo Alto and explained the noise, suggesting that the screws might need tightening and that I did not have the right tool myself.
The employee I spoke with was happy to oblige, even though I insisted on the minorness of the problem. He took the laptop to the back, and ten minutes later the clicking was gone. He apparently unscrewed and rescrewed all the main joints. He said that he tested it and could only find the "click" remaining in a very central portion of the casing. But since then, I haven't noticed it at all. It's certainly much, much better. I can work in a silent room without getting annoyed.
The Apple employee also unofficially suggested checking out ifixit.com. I gather you can purchase the right pentalobe screwdriver there. I haven't done so because I prefer having an "expert" do the work, but I suppose if the clicking comes back I might shell out the $13 and give it a try.
Hope that helps with the one issue at least. Not sure what to say about the dead pixel, etc.
Currently Being ModeratedOct 8, 2012 1:16 PM (in response to Masiha)
Hi, same problem here on retina macbook. I've found that putting two quarters beneath the rear supports solves the problem. On the other hand, it's impressive how easy one can get spoiled by almost perfect engineering..
Currently Being ModeratedOct 29, 2012 9:51 PM (in response to Masiha)
I recently purchased a 13" Air and have the same issue - the glass on the trackpad is loose so a ticking/clicking sound is produced every time the trackpad is tapped lightly. In cafes and places with background noise, its not noticeable. But I typically spend a lot of my time in quiet environments and the ticking/clicking sound is loud enough to be an annoyance. I went to two separate Apple stores to see if they could do anything. Both technicians took the laptop into the backroom and 'rescrewed/retightened the chassis', but to no avail. They also said that it's not considered a manufacturer defect - I definitely don't agree with them on that point. I ended up doing a return and re-purchase - not the most convenient process for custom orders when factoring in the wait time. Hopefully the next one will be alright.
Currently Being ModeratedDec 18, 2012 12:50 PM (in response to Masiha)
I had the same problem with my MBA 13" where the trackpad was loose and touching it lightly made a clicking sound. It was driving me insane especially in a quiet environment. I took it down to the Apple store and the Genius diagnosed the problem as the tension screw under the trackpad was loose. She took out the trackpad, realligned it and reset the tension screw. After that the clicking sound is correctly gone. This perhaps maybe considered a manufacturing defect, but nothing which merits them giving you a new MBA. Best not to attempt to fix the trackpad alignment and tension screw yourself, safer to just take it to the Apple store.
Currently Being ModeratedJan 20, 2013 6:47 AM (in response to Masiha)
I had exactly the same issue! Trackpad sound loose on one 'side' of the trackpad at a time (sometimes it was left and sometimes it was right). By a very gentle touch (for example when scrolling or just moving around with my cursor) it made a 'ticking/clicking noise'. It drove me insane especially in quiet environments - where I mostly spend my time for my study.
Bought my MacBook Pro Retina 13" at an Apple Reseller in Hong Kong. Called Apple Care in the Netherlands 4 days later. Went to the Apple Store in Amsterdam that same week. They replaced the trackpad and now it is working perfectly!
Currently Being ModeratedJan 20, 2013 4:01 PM (in response to Masiha)
So I had both my screen and the bottom case of my MBPr replaced - the bottom case was purely because of the annoying clicking noise - I noted that the cost to apple was over $1000 for the bottom shell replacement part (nearly the whole dang laptop!).
Now my new screen has the ghosting issue (google it) and the new trackpad has just started the annoying clicking again.
This time I demanded a housecall fix it it guy (apple use unisys) as I didn't want four trips to and from the Apple store - they are going to replace the whole lot AGAIN. This is for faults that some people might not even notice - I know, I know 'first world issues' sure are a problem these days - my responce to that remark is that I **** well paid first world dollars for the item .
I asked what if in say 2 months I notice the clicking again - what then ? Are we just going to replace the bottom shell over and over again? Apple reply "we would investigate supplying you with an alternative product" - um, an apple laptop without a trackpad ??? I was too busy to go down that path of argument at the time, but I sure am interested to see where it goes if I get the clicking again.
Serves Apple right for such a silly design. I'm not going to back down in terms of quality control - I paid for a working laptop thanks (applecare incl.)
So yeh - housecall fix and I think the customer relations person mentioned a $150 itunes credit too - must follow up on that.
Expect more - keep pushing when you're on the phone - if you're getting no where, ask for the persons boss. You'll eventually end up with 'customer relations' who seem to have a bit more freedom to get things done than you're usual apple phone-drone. That being said, it's still up to YOU to suggest ways to progress in your favor or they'll simply take the path of least resistance for apple - they are trained to make those options sound good to you.
Currently Being ModeratedFeb 1, 2013 9:01 AM (in response to Masiha)
i had the same problem. when i click on the mouse pad it does make annoying noise like loose and two layers clicking some thing like that. its really irritating. i read all the above post, there is none solution. what we can do for this.
Currently Being ModeratedFeb 10, 2013 4:23 PM (in response to Masiha)
Actually there is an answer hidden in there, thanks Serkane.
I had the same problem and after reading this thread I tightened the four screws on the bottom front edge.
'Annoying Click' is gong I mean gone..
Currently Being ModeratedMay 13, 2013 2:23 PM (in response to Masiha)
however many months after I got my THIRD trackpad (i.e. complete case) - the new one is clicking again...
I give up on this BS
Apple *** balls
Just waiting, waiting, waiting for a competitor with the right combo of things I need, apple had it, but all the issues (there are others) just dont make it worthwhile anymore...
And those screws - you're going to have to buy a special apple pentalobe driver for it - just for the apple screws... f*&k apple