1 2 3 4 5 Previous Next 131 Replies Latest reply: Mar 3, 2014 2:35 PM by CheraLynn Go to original post
  • 30. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    Chris Stephens1 Level 1 Level 1 (55 points)

    The only thing in that list that matches mine is com.google.keystone.* which seems to be some Google background update software.

     

    Seems to have caused other issues too: https://discussions.apple.com/thread/4151923?start=0&tstart=0

  • 31. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    george.e.gonzalez Level 1 Level 1 (15 points)

    I have been experiencing the same issue as well since upgrading to 10.8.2 on my MacBook Pro w/ RD and after removing "com.google.keystone.deamon.plist" the issue was fixed for me.  Prior to removal, I was receiving the following messages in the console:

     

    9/22/12 9:41:20.000 PM kernel[0]: USBF:259.311AppleUSBEHCI[0xffffff803d09b000]::Found a transaction which hasn't moved in 5 seconds on bus 0x1a, timing out! (Addr: 2, EP: 0)

     

     

    9/22/12 9:48:10.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe000404f - retrying

     

    9/22/12 9:49:42.000 PM kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized

     

    Strangely enough, the 0x1a USB bus is the one for the built-in FaceTime HD camera... In any case, removal of the LaunchDaemon listed above seems to do the trick!

  • 32. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    ihatetoregister Level 1 Level 1 (0 points)

    For me it was the Radio Silence firewall app. I'm not using it anymore so I removed it and now the freezes are gone! Thanks for pointing out where to look!

     

    Here how you remove Radio Silence

  • 33. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    blads Level 1 Level 1 (0 points)

    I have been experiencing similar issues (trackpad freezing and a slow/unresponsive computer) since upgrading to 10.8.2.

     

    After a call to Apple Care - my issues appeared to be serveral "permissions" issues - several got messed up during the EFI update.

     

    Working like a charm once more

  • 34. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    danibjor Level 1 Level 1 (0 points)

    I tried clearing out those 3 folders mentioned, seems to work for me.

    Gozem wrote:

     

    ...

     

    /Library/LaunchAgents.old:

    -rw-r--r--  1 root  wheel  788 Jul 27 12:51 com.google.keystone.agent.plist

     

    /Library/LaunchDaemons.old:

    -rw-r--r--  1 root  wheel  814 Jul 27 12:51 com.google.keystone.daemon.plist

    -rw-r--r--  1 root  wheel  568 Mar 10  2011 com.microsoft.office.licensing.helper.plist

    -rw-r--r--  1 root  admin  374 Feb  3  2012 com.telldus.service.plist

     

     

    We have those files in common, if that might help anyone else.. Suspect one of those cause the problems then.

     

     

    EDIT:

    george.e.gonzalez wrote:

     

    I have been experiencing the same issue as well since upgrading to 10.8.2 on my MacBook Pro w/ RD and after removing "com.google.keystone.deamon.plist" the issue was fixedfor me. 

     

     

    That confirms it! The google-stuff is the one causing problems.

     

    Message was edited by: danibjor

  • 35. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    Gozem Level 1 Level 1 (5 points)

    Actually, in my case I need to remove:

     

    -rw-r--r--  1 root  admin  374 Feb  3  2012 com.telldus.service.plist

     

    Telldus is a RF-transmitter unit operating on USB. For remote controlling power switches and such.

     

    I haven't tried to put back the google stuff either. I have a newer MacBook at work and are using Chrome and other Google stuff on it as well. It didn't have those google keystone stuff on it, so I guess I don't need it. It might have been installed with google notifier (mail and calendar). Those services are replaced by OSX Notifications today anyway.

     

    So in all:

    I removed com.google.keystone* and com.telldus.* from /Library/Launch*/

     

    Solved my problem.

  • 36. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    ihatetoregister Level 1 Level 1 (0 points)

    Yeah, it was the com.telldus.service.plist for me to.

  • 37. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    bgilber2 Level 1 Level 1 (0 points)

    Could you give me a bit of guidance about where I would find these files?

  • 38. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    Boixa Level 1 Level 1 (0 points)

    Exactly the same Problem here. 13" Macbook air mid 2012. Problems started right after upgraing to 10.8.2.

  • 39. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    disanchez Level 1 Level 1 (0 points)

    I was having the same problem. I have a MBP late 2011 and right after the update to 10.8.2 my audio stopped to work. I changed some configurations on audio settings, reset and after that my trackpad stopped. The mouse stopped to work and clicked by itself, pratically a nightmare.

     

    I opened the "disk utility" > "First Aid" > verify disk and everything was ok. After "Verify disk permissions" > "Repair disk permissions"

     

    Apparently,  now it is working properlly - hopefully forever.

     

    I hope it helps you guys.

     

    Thanks

  • 40. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    disanchez Level 1 Level 1 (0 points)

    Forget it, it doesn't work. My mouse just get crazy again. Anyone can help?

     

    Thanks

  • 41. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    Gozem Level 1 Level 1 (5 points)

    I sadly don't think your problem is the same as ours. We have a problem of the keyboard and the trackpad seems to go to sleep after some inactivity. It takes a few seconds before it wakes up again after pressing a few buttons or touching the trackpad.

     

    The mouse won't jump around or behave crazy. It just goes to sleep after some inactivity.

     

    So far, it seems like some old google keystone (updater service?) som Audio Silencer software. And Telldus software.

     

    All can be located in /Library/LaunchAgent and /Library/LaunchDaemon.

  • 42. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    kennhard Level 1 Level 1 (0 points)

    Great job guys! Dont know what i would have done without you. I bought a new SSD thinking my old mechanical one were dying. Win, win and loose.

     

    New system installed and everything worked great until i imported my settings from TC/TM... Then the problem came returned. For me it was the teldus not collaborating with me. Actually didnt have the google one..

    -rw-r--r--  1 root  admin  374 Feb  3  2012 com.telldus.service.plist

     

    I ran the following line in terminal to remove my telldus:

    sudo rm /Library/LaunchDaemons/com.telldus.service.plist

     

    For those who needs help to run terminal:

    Open Applications -> Utilities -> Terminal. Or simply   use spotlight to search for "Terminal" followed by the "Return" key.

     

    Edit:

    I`ll have to agree with Gozem on disanchez problem. Doesent seem to be the same problem. Google around a little more, and you will most likely locate the source of the problem.

     

    Message was edited by: kennhard

  • 43. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    bgilber2 Level 1 Level 1 (0 points)

    I tried to do as recommended but have none of these files on my computer. Anyone else in the same boat?

  • 44. Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
    YeahChristopher Level 1 Level 1 (0 points)

    I followed a combination of the suggestions and all seems to be working well. I started by deleting the following files:

    • /Library/LaunchAgents/*

    • /Library/LaunchDemons/*

    and

    • /Library/StartupItems/*

     

    Then, I repaired the disk permissions in the disk utility app. Applicaitons > Disk Utility > First Aid > Repair Disk Permissions.

     

    Everything seems to be back in order. However, I did have to re-install LogMeIn. Oh, well.

     

    Hope that helps.

1 2 3 4 5 Previous Next