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iphone 5 wont stay connected to wifi

226344 Views 216 Replies Latest reply: Apr 12, 2014 8:36 AM by jfromcheshire RSS Branched to a new discussion.
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Nilotec Level 1 Level 1 (0 points)
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Sep 21, 2012 2:53 PM

My iPhone 5 keeps dropping wifi connection after about 30 seconds of being connected. It's not my router or internet because we bought 2 phones and the other phone works and stays connected just fine. It's only my phone. It tries to connect to a website, youtube, email, whatever and then just times out. If I attempt to renew the lease it renews with some strange IP address that isn't tied to my router and leaves the Router and DNS fields blank. I have reformatted, reset network settings, reinstalled the OS, forgotten the access point and re-entered, changed the wifi channel for troubleshooting steps so far. Any further ideas other than a bad antenna?

iPhone, iOS 6
  • Aduran86 Calculating status...
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    Sep 21, 2012 10:38 PM (in response to Nilotec)

    Very similar and very frustrating problem. My regular wifi connections (which are up to date and very fast) will onl work if I'm literally no more than 5 feet away from the router. If I'm farther than that it disconnects and won't even find it! My iPhone 4S still works and connects perfectly from anywhere in the house.

  • Eazon Calculating status...
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    Sep 21, 2012 11:02 PM (in response to Nilotec)

    I am having the same problem although my iPhone 5 can be connected longer than an hour. And also my iPhone can't remember the wifi. I have to input the same password every time I need to connect. Are there anyone else having this problem?

  • Aduran86 Level 1 Level 1 (0 points)
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    Sep 21, 2012 11:04 PM (in response to Eazon)

    The more I look around the more it seems like people ate having issues with wifi in general. I wonder if its an iOS 6 issue or iPhone 5.

  • donho3 Calculating status...
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    Sep 21, 2012 11:45 PM (in response to Aduran86)

    I agree after iOS 6 potentially being part of the problem. I have had a terrible time staying connected to my wifi. Upon closer examination using my mini Mac to check my signal and noticed it was dropping to almost nothing every 30 seconds or so. I think iOS 6 does not tolerate that very well. 

     

    If you have good connection on an another iPhone and bad with the other one it has to be the phone.

    They made a lot of phones and some are bound to be bad.

  • gavinmorrice Level 1 Level 1 (0 points)
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    Sep 22, 2012 2:53 AM (in response to Nilotec)

    I'm having the exact same issue as described here on my new iPhone 5

     

    iPhone 4 and iPad 2 have been fine with iOS 6

  • drbmoore Level 1 Level 1 (0 points)
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    Sep 22, 2012 5:15 AM (in response to Nilotec)

    I too am having the same problem.

     

    2 new iPhone 5 and both are dropping the connections to my wifi. 

     

    I also am having to continuously reenter the password every time I reconnect.

  • iS0krates Level 1 Level 1 (0 points)
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    Sep 22, 2012 5:50 AM (in response to Nilotec)

    I've got this, too. I connect to a wi-fi network which works with all my other devices, and it's fine for a bit. I leave the 'phone somewhere, then come back a bit later, and it doesn't work - but the wi-fi symbol is still in my status bar. I have had to enter the wi-fi password a couple of times - but not every time.

     

    The only solution I have been able to come up with so far is to cycle airplane mode on and off. This is obviously not ideal.

     

    Any thoughts?

     

    CP

  • VSastry Calculating status...
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    Sep 22, 2012 6:02 AM (in response to Nilotec)

    I do have same issue. I need to reconnect every time after iphone wakesup.

     

    Any remedy?

     

    Sastry

  • rocky1976 Calculating status...
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    Sep 22, 2012 9:47 AM (in response to Nilotec)

    I got the same issue. I need to reconnect every time I try to use wifi..any idea....

  • sisterlucy Level 1 Level 1 (0 points)
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    Sep 22, 2012 9:56 AM (in response to Nilotec)

    I only have that problem with the new 5 phone.....after installing the IOS 6 on my 4 I had no Wi-Fi problems.....

    I agree it must be a harware issue......

    How will Apple handle it?  I'm very disappointed in the 5........I might go back to my 4....

  • rdbstl Level 1 Level 1 (0 points)
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    Sep 22, 2012 12:02 PM (in response to drbmoore)

    I'm not having drops, but I've had to shut wifi off a couple of times and have had to reenter my wifi password each time. I've had the phone for nearly 30 hours and I've wasted a lot of time trying to get things to work.

  • Michael Ginsberg Level 3 Level 3 (875 points)
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    Sep 22, 2012 12:08 PM (in response to Nilotec)

    We are an Apple Developer.   I noticed with a beta of iOS6 that I had to be next to my Time Capsule (same room) or I wouldn't see it.   The Time Capsule never worked well in my back yard because of neighbor's access points are closer and cause interference.  I had been planning  on upgrading to somethng with more range and tried a top of the line Pepwave AP One access point and my problems went away.  Not sure if this was related to my Time Capsule OR the iOS6.  After switching, I was able to get WiFi in my backyard (and even a block away from my house).  All is well, my iPhone 5 arrives Monday - so I can do more testing.

  • dancerdeb Level 1 Level 1 (0 points)
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    Sep 22, 2012 12:22 PM (in response to Nilotec)

    Same here...... we have just loaded up 2 new iphone 5's. Mine drops out straight away and doesn't even pick up the router unless it's right next to it. My husbands is working but not all the time.

     

    Previously had 2 iphone 4's which were on IOS 6 and no issues with wifi also have an ipad which is working fine on iSO 6

     

    Spent nearly 2 hours going through my router to work out why mine doesn't work......!! Not impressed Apple better get it sorted URGENTLY

  • r3tract Calculating status...
    Currently Being Moderated
    Sep 22, 2012 2:21 PM (in response to Nilotec)

    I'm having exactly the same problem. Wi-Fi drops after 30seconds.

     

    Just wondering, what security settings have you got on your routers WPA or WEP?

     

    Thanks,

     

    Josh

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