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My iPhone 5 speaker does not work properly.

161631 Views 78 Replies Latest reply: Mar 20, 2014 10:50 AM by ABigSchett RSS
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ajw522 Level 1 Level 1 (0 points)
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Sep 22, 2012 9:18 PM

My iPhone 5 16GB AT&T has problems with its speaker...when I'm playing music at full volume, at certain times in my music the volume fluctuates, going lower for a second and then returning to normal volume...there are also distortions in the actual music at different points.  Does anyone else experience this issue?  I know it's not a problem with the song itself because I've listened to it through both the built-in speaker and the fantastic EarPods, and I do not have any sound issues through the headphones.

  • Astroblazed Level 1 Level 1 (0 points)
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    Sep 22, 2012 10:19 PM (in response to ajw522)

    Hey ya - I am having this same problem. UGH!

  • Astroblazed Level 1 Level 1 (0 points)
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    Sep 23, 2012 12:35 AM (in response to ajw522)

    White 32G - IOS6 - Build 10A405 - AT&T

     

    I agree with you. I don't want that hassle either. I am hoping it's a software issue.

     

    I expect we will be seeing more complaints soon. Hope there is a quick fix.

  • CarlosTaylor Level 1 Level 1 (0 points)
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    Sep 23, 2012 3:23 AM (in response to ajw522)

    Exactly the same problem with me.

    White 16gb seems to be at full volume

  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Sep 23, 2012 6:44 AM (in response to ajw522)

    Does this issue occur when a notification happens, for example new email, SMS/iMesage, etc?

    If so, it's normal.  I've experienced the same thing on my 3GS, 4, and 4S since iOS3.x.

  • tomma0264 Level 1 Level 1 (5 points)
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    Sep 23, 2012 8:57 AM (in response to ajw522)

    Knew I wasn't the only one who'd picked up on it! Now, as a musician I can tell you that this 'distortion' you're hearing to me sounds exactly like dynamic compression, and after trying out some loud songs on my phone I think that may be it. Basically what dynamic compression does is it levels out the audio so there is less range between the loud and quiet parts of the song but applied to extremes can make the audio sound as if it is 'breathing'.

     

    My best guess is that this allows the speaker to go so loud and avoid damage to the speaker in case of any sudden extreme loud peaks in the audio.

  • stuarty21 Level 1 Level 1 (0 points)
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    Sep 24, 2012 6:34 AM (in response to ajw522)

    I've got the exact same problem playing through the loud speaker it fluctuates took back today for a replacement will have to wait 2 week though not risking it only have 28 days to return it incase it is a hardware issue

  • diesel vdub Level 7 Level 7 (20,745 points)
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    Sep 24, 2012 6:40 AM (in response to stuarty21)

    stuarty21 wrote:

     

    not risking it only have 28 days to return it incase it is a hardware issue

    There is a one year warranty on the device.

    The return period is 30 days.

  • stuarty21 Level 1 Level 1 (0 points)
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    Sep 24, 2012 6:48 AM (in response to diesel vdub)

    According to carphonewarehouse there's is 28 tried  phoning   apple absolute nightmare  telling Me i would need to pay to exchange it  cus i dont have apple care and I can charge my carrier only had the phone since Friday and there's no guarantee the replacement would be brand new anyway the be replaced now

  • diesel vdub Level 7 Level 7 (20,745 points)
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    Sep 24, 2012 7:05 AM (in response to stuarty21)

    Well, someone, if not multiple people are telling you a line of BS.

    There is a 1 year warranty for manufacturing defects on the device.  That is undisputable.  There is no cost associated with this.

     

    The return policy is set by the store where the device is purchased. 

     

    What is your intent?  To return the device or to get it swapped out for a working device?

  • stuarty21 Level 1 Level 1 (0 points)
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    Sep 24, 2012 7:11 AM (in response to diesel vdub)

    Bought online but took it back to the store who are replacing it for me just have to wait for it to come in  cant say am that impressed with it to be honest as an upgrade from an iphone 4 it just quicker,thinner,and lighter but that's it oh and a bit longer think the build quality is not as good as the 4

  • tomma0264 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 24, 2012 9:01 AM (in response to ajw522)

    It could be hardcoded into the speaker but it's also possible it may be the doing of iOS 6. If it is compression though I do feel it is a rather genius idea of Apple allowing the loudest possible audio without running the risk of damaging the speakers, but the fact not everyone will really notice it.

     

    Anyway here's an example of some extreme compressed audio - more than that of the iPhone speaker but same thing.

     

    http://www38.zippyshare.com/v/19887124/file.html

    iPhone 5, iOS 6
  • stuarty21 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 24, 2012 9:02 AM (in response to tomma0264)

    Could be didn't want risk it though. Thing is once you notice it you hear  it all the time becomes quite annoying

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