1 2 3 4 Previous Next 541 Replies Latest reply: May 29, 2014 1:56 AM by slugworth1987 Go to original post
  • 15. Re: iPhone5 issues with WPA2/AES Wifi
    jts77 Level 1 Level 1 (0 points)

    Mine was replaced today at the apple store, no problems with the switch out.  They hadn't heard of anyone having this issue as of yet though.  Checked on my production date and location, same place

     

    Factory: DN (China, Chengdu - Foxconn)

    Production year: 2012

    Production week: 33 (August)

     

    I had the same issues with wifi as has been described with other users.  My iphone 4 had no connection issues.  I even videotaped the problem in case I had issues with the genius people but never even had to bring it out.  Just explained the issue, explained that it happened at home and at the ATT store on the way to the Apple store and he made the switch for me.

     

    Good suggestion to track the phones manufacturerer.

  • 16. Re: iPhone5 issues with WPA2/AES Wifi
    mweholt Level 1 Level 1 (0 points)

    My phone's serial number starts with C3 which shows as China, but no other factory information available from that link above.

  • 17. Re: iPhone5 issues with WPA2/AES Wifi
    Katiki1955 Level 1 Level 1 (0 points)

    DN also... in fact my second DN in two days! Returned 1st Iphone and changed from Virgin to Fido. Got back home and same problem... Apple tech told me to change it... again!

  • 18. Re: iPhone5 issues with WPA2/AES Wifi
    Markiie Level 1 Level 1 (0 points)

    Mine was built that week too.

  • 19. Re: iPhone5 issues with WPA2/AES Wifi
    GregM1 Level 1 Level 1 (0 points)

    I think that it could be too early to say if there's anything more than a circumstantial correlation, but for what it's worth here are my iPhone5's production details:

     

    Name: iPhone 5 (GSM model: AT&T and Canada)

    ModelCode: iphone_5

    Model Number: MD644

    Group1: iPhone

    Group2:

    Generation: 7

    Model introduced: 2012

    Production year: 2012

    Production week: 33  (August)

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: Black

    Capacity: 64GB

    Factory: DN (China, Chengdu - Foxconn)

  • 20. Re: iPhone5 issues with WPA2/AES Wifi
    opmisk Level 1 Level 1 (0 points)

    Just swapped mine out. The replacement is from DN and Week 37. It's working perfectly so far.

  • 21. Re: iPhone5 issues with WPA2/AES Wifi
    don_va Level 1 Level 1 (0 points)

    Hello C4RLOCO,

     

    Sorry you are having issues with connecting via wifi.  I have the Linksys E2500 router as well.  Guess what?  I had issues connecting via WPA2 Personal.  I switched the router to WPA with TKIP encryption and it worked flawlessly.  The issue is keeping a sustained connection with WPA2 /AES as we have discovered.

     

    Today, I went to the Apple Store and told them about the issues I was having, which was connecting to routers that are WPA2/AES.  The guy understood basic networking, so this was helpful.  I told him my problem sounds like several who have already posted on the Apple Forums.  He quickly found several discussions relating to WPA2/AES issues and agreed I must have a bad phone if I am having problems keeping a solid connection.  They replaced my iPhone 5 (32gb) without any hassels.  Now, it wasn't until I got home that I could test device because they did not have a WPA2/AES setup in the Apple store.  Fortunately, my new phone has no issues connecting to WPA 2/AES at all, so the riddle has been solved and I am happy now.

     

    Does anybody know if this is hardware or software related?  I believe a bad batch of phones must have been released before Apple could correct.


    Thanks and hope this helps!

  • 22. Re: iPhone5 issues with WPA2/AES Wifi
    jimbocook Level 1 Level 1 (0 points)

    Name: iPhone 5

    ModelCode: iphone_5

    Model Number: MD655

    Group1: iPhone

    Group2:

    Generation: 7

    Model introduced: 2012

    Production year: 2012

    Production week: 37 (September)

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: White

    Capacity: 16GB

    Factory: C3 (China)

  • 23. Re: iPhone5 issues with WPA2/AES Wifi
    turin55 Level 1 Level 1 (0 points)

    iPhone with general reception problems - might be an antenna bug

     

    Name: iPhone 5

    ModelCode: iphone_5

    Group1: iPhone

    Group2:

    Generation: 7

    Model introduced: 2012

    Production year: 2012

    Production week: 36 (September)

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: 64GB

    Capacity: White

    Factory: C3 (China)

  • 24. Re: iPhone5 issues with WPA2/AES Wifi
    Psychor Level 1 Level 1 (0 points)

    I use a Cisco 1142N AP in my house. Switching from "AES CCM" to "AES CCM + TKIP" helped. Give it a shot.

  • 25. Re: iPhone5 issues with WPA2/AES Wifi
    AndrewCapon Level 1 Level 1 (30 points)

    Spoke to support and they are replacing it.

     

    They tried to charge me £29 for a courier charge but I told them I wasn't happy with that so they put me through to sales and the guy there arranged it without the charge!

  • 26. Re: iPhone5 issues with WPA2/AES Wifi
    hudder Level 1 Level 1 (0 points)

    Currently in store to get replacement, will let you know how I get on.

  • 27. Re: iPhone5 issues with WPA2/AES Wifi
    YongRa Level 1 Level 1 (0 points)

    I have enterprise network setup and my boss' iPhone 4S upgraded to ISO6 works find. I see many people have AES as the encryption type. Try using it just the TKIP. I have access point setup as that and I does not seem to have problem.

  • 28. Re: iPhone5 issues with WPA2/AES Wifi
    turin55 Level 1 Level 1 (0 points)

    changed my phone with flacky wifi at an Apple Store for a new device - no wifi problems with the new one

  • 29. Re: iPhone5 issues with WPA2/AES Wifi
    C4RLOCO Level 1 Level 1 (45 points)

    Folks,

    CNET is covering our issue! Kudos to the first Tech News site that is helping us raise awareness to Apple about this issue.

     

    Here is the article!

    http://news.cnet.com/8301-13579_3-57518644-37/some-users-reporting-wi-fi-issues- with-iphone-5/

     

    And yes! that is me referrenced in the article as well

     

    Hopefully we will see the light at the end of the tunnel!

     

    C4RLOCO

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