John 32

Q: Cannot get mail the connection to the server failed

cannot get mail the connection to the server failed

iPod touch, iOS 6

Posted on Sep 20, 2012 10:43 AM

Close

Q: Cannot get mail the connection to the server failed

  • All replies
  • Helpful answers

Page 1 of 10 last Next
  • by lllaass,Helpful

    lllaass lllaass Sep 20, 2012 10:46 AM in response to John 32
    Level 10 (187,749 points)
    Desktops
    Sep 20, 2012 10:46 AM in response to John 32

    DId it work after iOS 6 and stop or did it start with iOS 6?

  • by Nuke Egyptian,Helpful

    Nuke Egyptian Nuke Egyptian Sep 20, 2012 10:46 AM in response to John 32
    Level 1 (30 points)
    Sep 20, 2012 10:46 AM in response to John 32

    Enable Airplane Mode in "Settings." Then, disable and it should find that missing connection! If not, just make sure you have the right information in your account and keep refreshing.

  • by Schwindy City,Helpful

    Schwindy City Schwindy City Sep 20, 2012 12:38 PM in response to John 32
    Level 1 (5 points)
    Sep 20, 2012 12:38 PM in response to John 32

    I am having the same issue.  After I updated to iOS 6 I get "cannot get mail the connection to the server failed" for my Exchange mail.  My Gmail still works fine.  I am not having access issues from any of my other devices.  Is there a compatibility issue with iOS6 and Exchange?

  • by caalbert,Helpful

    caalbert caalbert Sep 20, 2012 12:44 PM in response to John 32
    Level 1 (5 points)
    Sep 20, 2012 12:44 PM in response to John 32

    After the upgrade to IOS6 , my corportarte email failed over the iPhone to get emails usong IMAP.

     

    It says that the server is not responding, but , the iPad with IOS5 is working with the same account settings.?

     

    I have been modifing the email confoguration during the last hour, i also turned it off , and nothing change, it is not working.   

  • by iphonequiz,Helpful

    iphonequiz iphonequiz Sep 20, 2012 12:46 PM in response to John 32
    Level 1 (50 points)
    Sep 20, 2012 12:46 PM in response to John 32

    This happened to me, just sing out of you mail, then sighn back in.

  • by Schwindy City,

    Schwindy City Schwindy City Sep 20, 2012 1:00 PM in response to John 32
    Level 1 (5 points)
    Sep 20, 2012 1:00 PM in response to John 32

    I played around a bit and got it working.  For anyone else that is having this issue, here is how I solved it (for Exchange at least.  I didn't have trouble with Gmail)

    Settings -> Mail, Contacts, Exchange -> Exchange (under Accounts) -> Account (under Exchange)  -> clicked at end of username field -> Done (on account screen) -> Done (on Exchange screen)

    So basically I changed nothing but I think this somehow re-associated the account with the iPad by hitting done.  Would love some more insight into why this worked, but it worked.

  • by caalbert,

    caalbert caalbert Sep 20, 2012 1:01 PM in response to John 32
    Level 1 (5 points)
    Sep 20, 2012 1:01 PM in response to John 32

    I hat to delete that accouunt and after that create it again as a new aaccount.  It works.!

  • by Geoff S.,

    Geoff S. Geoff S. Sep 20, 2012 5:12 PM in response to caalbert
    Level 1 (0 points)
    Sep 20, 2012 5:12 PM in response to caalbert

    This is what I did, too - delete Gmail account and create it again.  Took about 5 minutes to re-populate my inbox and folders.  The good news is, iOS6 remembered whom I had added as VIPs, etc.  So settings were unaffected.

  • by Skynite234,

    Skynite234 Skynite234 Sep 20, 2012 5:17 PM in response to John 32
    Level 1 (15 points)
    Sep 20, 2012 5:17 PM in response to John 32

    Restart your iPod, maybe the iOS 6, made an impact

  • by Angie in Cadoxton,

    Angie in Cadoxton Angie in Cadoxton Sep 21, 2012 8:05 AM in response to caalbert
    Level 1 (0 points)
    Sep 21, 2012 8:05 AM in response to caalbert

    Thanks everyone.... You have helped me solve my problem... Couldnt get email after iso6 apple update. It kept saying can not connect to the server. I had to delete my Yahoo account in settings and re-add it. Its fine now9only took a couple of mins and didnt lose any contacts/calendar dates etc so all good. Thanks again.

  • by kmur27241,

    kmur27241 kmur27241 Sep 23, 2012 5:33 PM in response to Angie in Cadoxton
    Level 1 (0 points)
    Sep 23, 2012 5:33 PM in response to Angie in Cadoxton

    Angie you are lucky. Nothing so far has worked for me. I have tried all the suggested fixes. Deleted, recreated, rebooted, reentered, clicked. Huge problem for me. Does anyone else have any ideas.

  • by jshu,

    jshu jshu Sep 24, 2012 8:36 AM in response to kmur27241
    Level 1 (0 points)
    Sep 24, 2012 8:36 AM in response to kmur27241

    Also failed for me the first time.  I tried various other things in various posts and still my gmail didn't work, though another account did.  I deleted my gmail account for a second time, re-added it, and this time it worked.  Only thing different this time was that I'm on a faster wireless network, no idea if that's why it worked. 

  • by olissima,

    olissima olissima Sep 28, 2012 4:47 PM in response to iphonequiz
    Level 1 (0 points)
    Sep 28, 2012 4:47 PM in response to iphonequiz

    worked for me:)

  • by rileco,

    rileco rileco Sep 30, 2012 9:59 AM in response to John 32
    Level 1 (0 points)
    Sep 30, 2012 9:59 AM in response to John 32

    Having the same problem. Nothing has worked. Did everything also spoke to apple, AT&T and my IT dept. it's happening on my iPad and my old iPhone and even my new iPhone.

Page 1 of 10 last Next