14 Replies Latest reply: Sep 24, 2012 10:06 PM by den.thed
uwekruger Level 1 Level 1 (0 points)

When I click on the Desktop&Screen Saver Tab in System Preferences I get the Wheel Of Death, and have to force quit the application. It just hangs up with message " Images loading". How can I reinstall System Preferences? I already reinstalled Mountain Lion, but same problem after reboot.

Thank you for any helpful hints.   uwe

  • 1. Re: Desktop
    cozar Level 2 Level 2 (340 points)

    Same problem in Safe mode?

  • 2. Re: Desktop
    PeterBreis0807 Level 7 Level 7 (29,640 points)

    Where are you looking for these images?

     

    Is it possible they are on an inaccessible HDD or over a network?

     

    Peter

  • 3. Re: Desktop
    den.thed Level 7 Level 7 (23,910 points)
  • 4. Re: Desktop
    uwekruger Level 1 Level 1 (0 points)

    Tried safe mode, app works there, shut down and started up again, same problem...

  • 5. Re: Desktop
    uwekruger Level 1 Level 1 (0 points)

    Macbook pro retina, 16 gig ram, 750gig ssd.

  • 6. Re: Desktop
    Linc Davis Level 10 Level 10 (117,935 points)

    Quit System Preferences if it's running. In the Finder, hold down the option key and select Go Library from the menu bar. From the Library folder, delete the following item, if it exists:

     

    Caches/com.apple.systempreferences

     

    and move the following item to the Desktop:

       

    Preferences/com.apple.desktop.plist

       

    Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item.

  • 7. Re: Desktop
    uwekruger Level 1 Level 1 (0 points)

    Found no Caches/com.apple systempreferences, moved .desktop.plist to desktop, problem prevails. Found pictures in library as expected,btw.

    Could it be a problem with   .preferencepane.cache  or .preferencepane.searchindexcache ? Thank you for your tips!

  • 8. Re: Desktop
    Linc Davis Level 10 Level 10 (117,935 points)

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.

     

    Triple-click the line below to select it, then drag or copy the text — do not type it — into the Terminal window and press return:

     

    ls -@Oel Library/Caches/com.apple.systempreferences

     

    Post any lines of output that appear below what you entered — the text, please, not a screenshot.

  • 9. Re: Desktop
    den.thed Level 7 Level 7 (23,910 points)

    Have you open iPhoto and updated your iPhoto thumbnails sense the lastest OS X or iPhoto updates..?

     

    Is Spotlight working? if not see > Rebuild the Spotlight Index

  • 10. Re: Desktop
    uwekruger Level 1 Level 1 (0 points)

    I get : " no such file or directory" ?

  • 11. Re: Desktop
    Linc Davis Level 10 Level 10 (117,935 points)

    What about this:

     

    ls -@Odel Library/Caches

  • 12. Re: Desktop
    uwekruger Level 1 Level 1 (0 points)

    I re-indexed Spotlight and rebooted computer- problem solved!   You guys are awesome! Thanks everybody for your help. I am a musician, not a computer specialist, to get help like this is great!  And to get to know my new machine with your help is wonderful. Now I can sleep in peace...

  • 13. Re: Desktop
    uwekruger Level 1 Level 1 (0 points)

    Thank you for your time, Linc ! So nice of you to help a Noob like me....uwe

  • 14. Re: Desktop
    den.thed Level 7 Level 7 (23,910 points)

    uwekruger wrote:

     

    I re-indexed Spotlight and rebooted computer- problem solved!   You guys are awesome! Thanks everybody for your help. 

     

    Glad to have helped, thanks..!

    Your welcome..!

     

    uwekruger wrote:

     

    I am a musician, not a computer specialist, to get help like this is great!  And to get to know my new machine with your help is wonderful. Now I can sleep in peace...

     

    I'm a Maintenance Technician in manufacturing and not really a computer specialist neither.. I'm hoping work won't call me to come in and fix a busted machine, so that I can hang around here and help other Apple users.