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White icon called "Springboard" after iOS 6

16026 Views 38 Replies Latest reply: Sep 28, 2012 1:46 AM by rob.simmons RSS
  • Ryujin Calculating status...
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    Sep 22, 2012 4:36 PM (in response to Ryujin)

    It's 4.5 hours later, and the Springboard icon is finally gone. All it took was:


    (1) A complete restore of the phone.

    (2) Setting the phone up as a new device.

    (3) Manually selecting the apps I wanted to install (about 235 in all).

    (4) Reorganizing the apps into folders using iTunes.

    (5) Re-reorganizing the apps into folders, because iTunes just flat ignored the previous attempt (yes, I remembered to hit "apply").

    (6) Relogging into all wifi accounts (this will take a few days to complete, as I move between home and various offices).

    (7) Re-pairing with various BT devices

    (8) Recreating all email accounts, contacts and calendar entries (thankfully, I use Exchange, or I would have been really hosed.)

    (9) Relogging into all apps on the phone individually.

    (10) Reautenticating with work, banking and other secure services.

    (11) Blowing away all previous iCloud and iTunes backups for the phone.

    (12) Creating new iCloud and iTunes backups.


    All to get rid of one annoying little white icon.

  • Chris.XRKC6C Calculating status...
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    Sep 23, 2012 2:23 AM (in response to Ryujin)

    really sorry for u, I can understand your feeling, btw resetting the personal settings will fix the issue, for me it worked on 2 devices.

  • T0mas0 Calculating status...
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    Sep 23, 2012 2:56 AM (in response to ahwman)

    updated over the air my iPhone 4 32.

    after many hours updating I've got nice white springboard icon...

    zeroing the phone of all the settings is not an acceptable solution

    I would like to have a fix from apple and I would like an official position over it...

    plain and simple...

    thank you

  • Ryujin Level 1 Level 1 (35 points)
    Currently Being Moderated
    Sep 23, 2012 12:27 PM (in response to Chris.XRKC6C)

    Not for me it didn't. I initially "reset all settings", which of course loses all folders. Since I have more apps than the maximum number of allowed screens, I had to reorganize the first group of apps back into folders, then respring the phone to make the second half show up. Sure enough, the last icon on the last screen was the white "springboard" one, still there despite the reset.


    I then tried a full restore from backup. No luck: the Springboard icon had been saved in the backup file. It was also in the prior one.


    So, while the "reset all settings" approach does seem to work for some, it doesn't work for all. If it doesn't, the only way to get rid of the problem is a "greefield" restore.

  • Chris.XRKC6C Level 1 Level 1 (0 points)
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    Sep 24, 2012 2:35 AM (in response to Ryujin)

    apple should respond to us and provide a fix soon.....

  • 66adam99 Calculating status...
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    Sep 25, 2012 3:59 AM (in response to alex.berlato)

    Alex - you deserve an apple salary! They couldnt resolve my issue and accused me or having a Jailbroken phone, you however have soled my mystery!


    Now for the lost text messages ....

  • 66adam99 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 25, 2012 4:00 AM (in response to Ryujin)

    Ryujin - 'Reset all settings' shouldnt alter your app data in anyway, including the homescreen placement and folders.....

  • Ryujin Level 1 Level 1 (35 points)
    Currently Being Moderated
    Sep 26, 2012 11:15 AM (in response to 66adam99)

    I know it shouldn't, but it did. Lost all the folders, placed the Apple apps on the homepage in the default (ie new phone) arrangement, then just filled the remaining ten screens with the rest of my apps. I had to reorganize them, then respring the phone to get the rest of the apps to show up. Rinse and repeat.


    Very annoying.

  • rob.simmons Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 28, 2012 1:46 AM (in response to ahwman)



    same issue.


    Reset all settings fixed it for me


    Only issues wallpapers set to default


    Sounds reset to default


    Alarms all erased


    Nothing critical, all folders apps data preserved ok

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