HT201565: Updating iPod
Learn about Updating iPod
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All replies
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Helpful answers
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Sep 25, 2012 5:53 AM in response to Teaienby planb77,If you do not know the passcode lock, your only option is to connect the device to iTunes and restore it to factory settings.
Restoring iPod to factory settings
B-rock
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Feb 19, 2013 7:20 PM in response to planb77by lulumay69,i have tried that to and it want take me to that it says do the passcode and still want open
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Feb 21, 2013 7:49 PM in response to Teaienby chaimw,delete the hidden iPod_Control folder on the device (You may need to enable disk use to do that)