Currently Being ModeratedSep 24, 2012 9:00 AM (in response to alex.d2595)
What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you seen this article?
What happens if you try to reset the device with it still connected to the PC?
Have you carefully worked through each and every single suggestion in this Apple support document?
Currently Being ModeratedSep 24, 2012 9:55 AM (in response to planb77)
I have tried all the steps on apple.com plug, unplug, replug, i have installed all windows updates, i did everything but still nothing, my iPod is not recognized by computer and same on iTunes. If someone can help me, i am waiting for an reply. Thanks a lot!!
Currently Being ModeratedSep 24, 2012 11:48 AM (in response to alex.d2595)
So the connections on each end were nice and snug? You are running the latest version of iTunes?
Have you tried connecting the iPod Shuffle to another PC or Mac to see if its properly recognized by iTunes there?
Currently Being ModeratedSep 25, 2012 9:12 AM (in response to alex.d2595)
Does the iPod appear anywhere in Device Manager? To access Device Manager, click the Start menu, right->click on Computer (or My Computer in Windows XP) and choose Manage. When the window comes up select Device Manager in the left hand pane if necessary.
See the iPod listed anywhere? You may need to expand different categories to see all the system devices. It might even be listed as unknown or under the USB Host Controllers as a Mass Storage Device.
It might help to unplug the Shuffle and then plug it back in and what the Device manager refresh to see if you notice any additional devices listed.
Currently Being ModeratedSep 25, 2012 9:22 AM (in response to planb77)
wait i contact you tomorrow if you add me (firstname.lastname@example.org id) or here. Now i broke my iPod shuffle cable and i made a purchase on internet for a new one..maybe with that one will work, thanks for help i will tell you tomorrow.
Currently Being ModeratedOct 22, 2013 7:05 AM (in response to alex.d2595)
I had the same problem with my Ipod in windows 8, and after a lot of reading and trying I solve the problem with an easy solution:
1. Download the following software: http://www.syncios.com/
2. Install syncios in your windows 8 pc or laptop
3. Open syncios, if a message appears saying you have to close Itunes, dismiss it.
4. Open Itunes, and it should recognized your Ipod now.
Note: You have to do this every time you need to conect your Ipod to the computer.
Good Luck everyone
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