1 2 3 4 5 Previous Next 184 Replies Latest reply: Jan 29, 2013 8:40 AM by Mr. Luigi Go to original post
  • 30. Re: iTunes Match crippled in iOS 6
    Mr. Luigi Level 1 Level 1 (5 points)

    Hi CongressDJ,

     

    If I have misunderstood your problem, let me apologize in advance.

     

    Have you tried to rematch your corrupted songs via iTunes on your computer instead of your iDevice?

     

    At the risk of telling you something you already know...try this.

     

    1.  Open iTunes on your computer and click on "Music" under "Library" near the top of the left column.

    2.  You should see all your music.  For this process it might be easier to display your music as a list of songs.  Look at the top right of your screen and you'll see 4 icons for options to display your music.  Click on the left most option.

    3. On a song you want to rematch b/c it is corrupted, "Right Click" or use a two-finger click on your track pad (if you have a Mac) to display a list of options.  You will see "delete" near the bottom.  Click on "delete."

    4.  iTunes will then display a screen that says "Are you sure you..." Before you click on "Delete" MAKE SURE the box next to "Also Delete from iCloud" is NOT checked!  Then click on "Delete."

    5.  iTunes will then ask if you want to put the song in the trash or keep the file.  Click on "Keep File."

    6.  The song should now have the iCloud symbol with a downward arrow.  Click on that icon.  Your song should come back Matched at 256kbps and HOPEFULLY no longer corrupted.

    7.  Once you resync your iDevice it should acquire this new version of your song.

     

    NOTE:  If you do not see a Cloud symbol in Step 6, Click on "View" at the top of the screen in the iTunes menu bar.  Click on "View Options."  You will then see a screen of all the possible information you could display about each song in your iTunes library.  Click on "iCloud Download" and "iCloud Status."  This should add two colums that let you not only see the iCloud symbol with the downward arrow, but also whether a song is matched, purchased, or downloaded.

     

    Again, I apologize if you knew all this and have already tried it.

     

    Nothing ventured.  Nothing gained.

     

    Have a good evening.

     

    Mr. Luigi

     

    P.S.  I you need to perform this process on a lot of songs you can do it in bulk.  Click on a song.  Hold down the shift key.  Move down your music list.  Click on the bottom most song you want to rematch.  That should hightlight all the songs.  Now,  "right click", delete, etc.  All your highlighted songs will be treated.  If you want to bulk delete but need to skip around, instead of using the shift key, hold down the command key while clicking on every song that needs to be rematched.

  • 31. Re: iTunes Match crippled in iOS 6
    CongressDJ Level 1 Level 1 (0 points)

    I've tried all of that, because that's what has worked in the past. However, no matter how many times I try to replace on iTunes, then get my device to re-sync the corrupted song, the corrupted song remains on my iPhone. And because I can no longer delete individual songs on my iPhone, I can't manually remove it. It's asinine.

  • 32. Re: iTunes Match crippled in iOS 6
    MFreud Level 1 Level 1 (0 points)

    I saw this posted in a similar thread, but thought I'd share here as well as I had the same experience. I started to download a large amount of music over wi-fi (out of necessity after iTunes Match deleted my entire library). The music wasn't able to finish downloading before I left the house and even though I had "Use Cellular Data" disabled, the songs continued to download over my cell network. As there were still over 1,000 songs to download, I had to turn off my cell data to prevent the downloads from continuing. Just a warning for anyone who tries to download a large amount at one time. I previously submitted a complaint to Apple but didn't mention this as it hadn't happened at the time. Just further evidence that this was a crappy plan on their part. Hoping that they fix this asap. Does anyone know of another way to publicize this issue? I have replied to articles on Macworld and CNet.

  • 33. Re: iTunes Match crippled in iOS 6
    steve.lawrence Level 1 Level 1 (0 points)

    Well after reading the iOS 6 user manual it does indeed look as though the changes to this service are intentional and not bugs. Can I ask everybody that has contributed to this thread to submit feedback to Apple at www.apple.com/feedback. There is no clear sub-category for iTunes Match but I would suggest doing it twice - once under the iTunes category and once under the iCloud category.

     

    The key points to make would be that the changes introduced in iOS 6 have taken away the ability for iTunes Match subscribers to manually manage their music, and the ability to delete and add individual tracks in the way that 'regular' iTunes users can via the traditional sync method.

     

    I have faith that Apple thought they were making improvements but probably didn't think it through far enough. The more of us that complain, the more likely we are to see some changes made in future iOS updates.

     

    Steve

  • 34. Re: iTunes Match crippled in iOS 6
    Andrea Michele Riccadonna Level 1 Level 1 (5 points)

    Hey, Steve, that's a good idea.

    I just did it.

    Thanks for the suggestion, I strongly agree.

    andrea

  • 35. Re: iTunes Match crippled in iOS 6
    Mr. Luigi Level 1 Level 1 (5 points)

    Good Morning Ryan80!

     

    Ha!  Ha!  This is crazy.  But, I figured out why.

     

    You were holding your iPad in landscape mode and therefore were displaying two half-screen size pages at a time.  I was holding my iPad in portrait mode and therefore displaying one full size page at a time.

     

    This results in the same material being displayed on a different page numbers.  I put my iPad in landscape mode and indeed there was your discovery on what was now called page 165 under playlists.

     

    These page numbering discoveries don't help the iTunes Match catastrophie much, but they are sure providing some comic relief. :-)

     

    All that aside, I will still be forever amazed you found this piece of information.

     

    If I was you, I'd sign up for the next "Search for Atlantis" expedition.

     

    You are....The Master.

     

    Despite the problems with iTunes Match, I hope you have a good day.

     

    Mr. Luigi

  • 36. Re: iTunes Match crippled in iOS 6
    Mr. Luigi Level 1 Level 1 (5 points)

    Hi CongressDJ,

     

    Oh Well.

     

    Something ventured.  Nothing gained.

     

    Off to write my feedback request.

     

    Have a good day,

     

    Mr. Luigi

     

    <Edited By Host>

  • 37. Re: iTunes Match crippled in iOS 6
    Mr. Luigi Level 1 Level 1 (5 points)

    Hi steve.lawrence,

     

    I agree also.  As with several other glaring problems in the past, the only avenue Apple provides customers to gain access to the decision machine is through the feedback process...however agonizingly slow it often is. 

     

    For our Peeps in this Discussion Thread, here are the links to the Feedback Site:

     

    http://www.apple.com/feedbtack

     

    Good luck to all of us,

     

    Mr. Luigi

  • 38. Re: iTunes Match crippled in iOS 6
    xrocha Level 1 Level 1 (0 points)

    I agree, if stays like this i won´t be paying anymore for the service.

  • 39. Re: iTunes Match crippled in iOS 6
    arcurlyq Level 1 Level 1 (0 points)

    I agree, this is horrible! I am a huge fan of iTunes Match, but not this way.  I think the interface is better of iTunes on the iPhone, but not being able to delete or download individual songs or see what has or has not been downloaded to my phone is a huge step backwards.  I think iTunes match was great before, and I was just hoping that Apple would make incremental improvements moving forward.   Apple, what happened!??!?!

  • 40. Re: iTunes Match crippled in iOS 6
    Matthew Tichenor Level 1 Level 1 (15 points)

    mollib,

     

    Data usage is my biggest concern. Used to be that I could store a limited core selection of my music on my iPhone via an iPhone / iTunes sync knowing that if I needed something else from the rest of my library I could always hit the cloud icon next to that offline track and it would download and play as long as I was connected to the net; basically the whole selling point of iTunes Match in my opinion. Now, it is either iTunes Match or not. This means that when I activate iTunes Match on my phone, all the transferred music is deleted and anytime I want to play a song it must be downloaded from iCloud first. This is insane. It means all my data will be sucked up just setting up my iPhone music library. Furthermore I can't easily know what is online or offline. I have 6GB of data monthly but lost 2GB playing music over the weekend not realizing my entire library was now offline due to the move to iOS 6. I'm just wondering how many other users did the exact same thing!

     

    Is it just me or is this entirely counter to what Apple marketed iTunes Match as? I'm concerned this has something to do with the record labels preferring people not have downloaded copies of the music they have purchased on their devices. I don't see the reason why Apple would change this process otherwise. Seems to completely limit the usability of iTunes Match while consuming excessive amounts of users precious data.

  • 41. Re: iTunes Match crippled in iOS 6
    Matthew Tichenor Level 1 Level 1 (15 points)

    One other point to add to my above post. In iOS 6 there are now two switches in the iPhone's system settings for governing whether the phone uses Cellular Data to download music from iCloud.

     

    Under Settings: Music there is a "Use Cellular Data" switch which appears after the "iTunes Match" switch is turned on and under Settings: General: Cellular there is another switch labelled "iTunes" under the "Use Cellular Data for:" section.

     

    I'm curious why there are two?? Which one actually turns the newly dangerous data tap off for iTunes music downloads?

     

    I do hope that this is all just another example of Apple's ever diminishing quality control that will be addressed in 6.1 and not something more problematic such as influence from the record labels to limit our control over the music we download.

  • 42. Re: iTunes Match crippled in iOS 6
    steve.lawrence Level 1 Level 1 (0 points)

    This means that when I activate iTunes Match on my phone, all the transferred music is deleted and anytime I want to play a song it must be downloaded from iCloud first. This is insane. It means all my data will be sucked up just setting up my iPhone music library. Furthermore I can't easily know what is online or offline. I have 6GB of data monthly but lost 2GB playing music over the weekend not realizing my entire library was now offline due to the move to iOS 6. I'm just wondering how many other users did the exact same thing!

    Hmm I am not experiencing this behaviour. When I first upgraded to iOS 6, all of the music that had been present on my phone under iOS 5 was still there, but iTunes Match was switched off. When I turned iTunes Match on, the music that was already on my iPhone remained there, and I was able to download additional music via iTunes Match. To double-check that it isn't pulling the pre-existing music over mobile data, I just switched on Airplane mode and played a couple of tracks that I know I haven't played since upgrading to iOS 6 - they played immediately so are definitely stored locally.

  • 43. Re: iTunes Match crippled in iOS 6
    Joel S Level 2 Level 2 (185 points)

    Since we've been discussing what iOS6+iTunes Match does not do, I thought I'd engage in some speculation of what it does/might do.

     

    From the manual:

    "When iTunes Match is turned on, you can’t delete music. If space is needed, iTunes Match removes music for you, starting with the oldest and least played songs."

     

    This actually could be kind of cool. Perhaps we no longer will even need to worry about deleting music. Whether you are just listening to music, which may stream but is ultimately a download, or manually download songs, it would actually be awesome if iOS handled music almost like it handles memory management, where you just don't have to worry about it.

     

    Time will tell as to how iOS6 actually deals with this. Big questions have yet to be answered, like do photos taken with the camera cause music to be removed? Does installing an application cause music to be removed? Is iOS6 smart enough to not let you fill your iPhone completely, since we all know devices get very unhappy when a storage is completely filled.

     

    Some changes we will just have to deal with. To download a single song, Apple now expects you to just play it. They've gone more towards the Spotify approach, where you can only download entire playlists or albums, etc. Really, this isn't that big of a deal (to me).

     

    One thing I think we can all agree with, is that Apple should be more transparent and up front when making significant changes to a service we pay extra for. An email to subscribers at a bare minimum describing the changes to iTunes Match for iOS6 users.

  • 44. Re: iTunes Match crippled in iOS 6
    steve.lawrence Level 1 Level 1 (0 points)

    This actually could be kind of cool. Perhaps we no longer will even need to worry about deleting music. Whether you are just listening to music, which may stream but is ultimately a download, or manually download songs, it would actually be awesome if iOS handled music almost like it handles memory management, where you just don't have to worry about it.

    It *could* be cool, but only if it were an option that users could toggle, i.e. 'Automatically manage music  on/off'. Otherwise, the control to only ever have one album in my Music app at a time (if that's what I want to do) is taken away from me as an iTunes Match subscriber, whereas non-subscribers are free to do that via the normal sync method.

     

    As a paid extra, iTunes Match should allow you to do everything normal users can do and more -- not less.

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