HT203206: Fix unexpected quits or launch issues in iTunes for Windows
Learn about Fix unexpected quits or launch issues in iTunes for Windows
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Helpful answers
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Sep 25, 2012 11:30 PM in response to jackiefromspringby satyafrombangalore,To work around this issue, remove the expired (archived) certificate. To do this, follow these steps:- Open the Microsoft Management Console (MMC) snap-in where you manage the certificate store on the IAS server. If you do not already have an MMC snap-in to view the certificate store from, create one. To do so:
- Click Start, click Run, type mmc in the Open box, and then click OK.
- On the Console menu (the File menu in Windows Server 2003), click Add/Remove Snap-in, and then clickAdd.
- In the Available Standalone Snap-ins list, click Certificates, click Add, click Computer account, clickNext, and then click Finish.
Note You can also add the Certificates snap-in for the user account and for the service account to this MMC snap-in. - Click Close, and then click OK.
- Under Console Root, click Certificates (Local Computer).
- On the View menu, click Options.
- Click to select the Archived certificates check box, and then click OK.
- Expand Personal, and then click Certificates.
- Right-click the expired (archived) digital certificate, click Delete, and then click Yes to confirm the removal of the expired certificate.
- Quit the MMC snap-in. You do not have to restart the computer or any services to complete this procedure.
- Open the Microsoft Management Console (MMC) snap-in where you manage the certificate store on the IAS server. If you do not already have an MMC snap-in to view the certificate store from, create one. To do so:
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Jun 12, 2013 10:47 AM in response to satyafrombangaloreby mrllcoolj,Hi
This does not work for me, as there is no expired/archived certificate. The problem still persists when starting up itunes, I don't even have to be going into the iTunes store istelf.
I have tried using ccleaner but that too has not solved the problem.
Anyone else had/is having this problem?
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Jul 19, 2013 8:13 AM in response to satyafrombangaloreby bradleyfromkeller,No personal certificates expired.
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Sep 28, 2013 8:23 PM in response to jackiefromspringby Kingerz,Too complex and highly doubt that a brand new pad will simply fail in this way.
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Oct 1, 2013 7:20 AM in response to jackiefromspringby memms,Start--Accessories--Comand Prompt and make right click and choose to run as administrator
type this command : netsh winsock reset
and then restart your computer and then every thing should work fine
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Oct 1, 2013 7:21 AM in response to mrllcooljby memms,Start--Accessories--Comand Prompt and make right click and choose to run as administrator
type this command : netsh winsock reset
and then restart your computer and then every thing should work fine
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Jan 8, 2014 7:41 PM in response to memmsby Safeone4u2,It is worth the try. I tried the mmc thing and that didn't do anything.
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Jan 30, 2014 9:35 PM in response to memmsby emrie8650,This worked for me!!! Thanks soo much, now I can finally access the store again:)
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Apr 19, 2014 12:22 AM in response to memmsby Mr T.com,Thank you for your post this worked for me !!!! Without it could not get my old 3gs to back up
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Sep 14, 2014 6:47 PM in response to satyafrombangaloreby Yoshi113,my computer dont have "computer account" in mmc