Currently Being ModeratedSep 26, 2012 7:36 AM (in response to captfred)
My left shift key is ridiculously loose. If I take it in for a genius appointment will they be able to do something then and there? It's quite far to my nearest Apple store and I can't be without my laptop!
Currently Being ModeratedSep 26, 2012 8:29 AM (in response to Apples_8212)
do you have an AASP which is easier to get to?
Currently Being ModeratedSep 26, 2012 8:37 AM (in response to Jon P D)
I'm in the UK - currently in England and could get to an Apple Retail Store approx 25 miles away, but at the end of next week I move back up to Scotland, and then it's another story... So I'm wondering if I manage to get to the store here whether a loose key is something that can be dealt with on the spot? Or will they need to take it in?
Btw this is a brand new MBP with retina display, but after the 1st one with a terrible LG screen with image persistence, a second with a great screen but a scratched body, this is my third one - which apart from this loose key is perfect!
Currently Being ModeratedSep 26, 2012 8:51 AM (in response to Apples_8212)
Can't be 100% sure but a problem like this if you go to the Genius Bar they'd probably just take it "round the back" for 15 mins and come back out with it fixed
This was true for my 17" MBP but not sure about the Retina model, if it's harder to repair or something. The keyboard seems just the same though if they can repair it from the front, so I guess it's worth a try
Currently Being ModeratedSep 26, 2012 8:52 AM (in response to Jon P D)
Funny thing is if it was out of warranty they'd tell you they need to replace the whole keyboard lol.
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