TS1718: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issuesLearn about Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
Currently Being ModeratedSep 26, 2012 2:52 PM (in response to trujillo555)
When I press play, titunes seems to freeze then starts playing the audio, but no video, nothing changes it is just the itunes screen. Occasionally it will play audio and go to a black screen. Thanks!
Currently Being ModeratedSep 26, 2012 2:56 PM (in response to trujillo555)
Even though this is content that has played before, normally, by way of experiment try restarting iTunes in 32-bit mode and seeing if the content will play for you then. For instructions see the following document:
If the content does start playing properly then, restart iTunes in default (64-bit) mode again. Are the items working normally now?
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