HT203435: Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch

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seapolo

Q: ipad is frozen

I downloaded an updated version of iOS 5 (.1 I think) and my ipad has been frozen for several hours. What should I do?

iPad, iOS 5.1

Posted on Sep 26, 2012 6:27 PM

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Q: ipad is frozen

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  • by Demo,Helpful

    Demo Demo Sep 26, 2012 6:31 PM in response to seapolo
    Level 10 (95,532 points)
    iPad
    Sep 26, 2012 6:31 PM in response to seapolo

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

     

    After the iPad restarts, see if it really did complete the download. Settings>General>About>Version.

  • by seapolo,Solvedanswer

    seapolo seapolo Sep 26, 2012 7:09 PM in response to Demo
    Level 1 (0 points)
    Sep 26, 2012 7:09 PM in response to Demo

    It worked, but I think I had to restore the settings. At any rate,all seems well now. Thank you so much.