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Suddenly very slow wifi access to App Store?

1451 Views 5 Replies Latest reply: Sep 28, 2013 10:00 AM by peteysown RSS
tecban Calculating status...
Currently Being Moderated
Sep 27, 2012 6:10 AM

A new problem just started for me last night:

 

The speed of the App Store over wifi on both my iOS6 iPhone 5 and my wifi-only iOS5 iPad2 has dropped significantly.  An 8MB app takes several minutes to download over wifi.  On the phone, if I switch to 4G, the speeds immediately increase to normal.  All other computers/consoles at home have normal high speeds using wifi.

 

The confounding part is, the only slow performing application is the App Store.  On both devices, the Speedtest app shows download speeds of 18-20 Mbps, and all other wifi apps and web pages appear to be at normal fast speeds.

 

I spent two hours reading past posts on this subject and troubleshooting.  I reset the modem and router (Cisco/Linksys E2000), soft-reset the devices, and disabled WMM/QOS (after which neither device could connect to the network at all, so I reenabled it).

 

Thinking I may need a new router (even though this one has been otherwise flawless), this morning I brough both devices to work to test on their wifi and dedicated fat pipe, to eliminate routers and my ISP.  Again, Speedtest shows 20-23 Mbps performance for both, and all websites are fast as usual - but the Podcast app (under 10MB) took five minutes to download from the App Store.

 

Any thoughts about why would this suddenly be happening to both devices, on both iOS5 and iOS6?  Am I wrong to conclude that based on my testing, this is a problem on Apple's end?  Any suggestions or ideas besides wipe them out and restore apps one at a time?

iPad 2, iOS 5.1.1
  • crazyant415 Calculating status...
    Currently Being Moderated
    Sep 27, 2012 5:01 PM (in response to tecban)

    I am having the exact same issue.  Started last night.  Anything downloaded from the AppStore via Wi-Fi comes in at a snails pace.  3G\LTE is lightening by comparison.  This has absolutely nothing to do with my current network (600Mbit pipe, large corporation, no QoSing going on) .  This is on Apple's side.

  • Dave_DE Calculating status...
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    Nov 17, 2012 1:35 AM (in response to tecban)

    same for me. I solved this by logging out of itunes/app store on my ios device. After logging in back it downloads where back to normal speed.

  • Diavonex Level 9 Level 9 (58,775 points)
    Currently Being Moderated
    Nov 17, 2012 1:39 AM (in response to tecban)

    Try:

     

    1. Reboot router

     

    2. Reset iPad. Hold the Sleep and Home button down for about 10 seconds until you see the Apple Logo.

  • peteysown Calculating status...
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    Mar 11, 2013 4:05 PM (in response to tecban)

    I've got the same problem, my iphone 5 (iOS 6.1.2) downloads apps from the app store extremely slow only over wifi but everything else over wifi works fine on the phone.  Switching to cellular data to download the same app is what I've resorted to even for a 6.5mb app.  My home wifi dowloads average 9200kbps and my cell data about 5000 to 6000 kbps down.

     

    I've tried all suggestions on the thread from deleting facebook/facebook integration, switching dns servers, hard reseting the iphone, reseting network settings, etc. but nothing works.

     

    If anyone finds a fix or if APPLE has any suggestions please respond.

     

    Thanks!

     

    ----------

    UPDATE:  I just performed a factory reset on my iPhone 5 and set it up as a new phone... App Store (and iTunes) downloads from the phone is still CRAWLING!  Everything else works fine.

  • peteysown Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 28, 2013 10:00 AM (in response to tecban)

    I'm seeing very good improvement in my Wi-Fi speeds after upgrading my iPhone 5 to iOS 7. Speed tests appear normal. Apps are downloading at acceptable rates. Prior to iOS 7 I could not download faster than 1mbps on Wi-Fi most especially in the App Store.  Is anyone else experiencing the same results as me?

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