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1 dead pixel on iphone 5 screen, am i eligible for a replacement?

24585 Views 8 Replies Latest reply: Sep 10, 2013 10:23 PM by blueandgold RSS
Li_K Level 1 Level 1 (0 points)
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Sep 20, 2012 10:16 PM

Hi all, I just picked up my iphone 5 from Telstra (Australia) and noticed one dead pixel located left-middle of the screen. While it isn't instantly obvious, it shows up on white backgrounds and you'll probably have to hunt a little to pick it up. Would I be able to exchange my phone for a new one or is this problem too insignificant?

 

Addtionally, I work in a research laboratory and used a microscope to image the actual pixels on the screen and this is what i saw. Very obvious here. photo.JPG

iPhone 5, iOS 6

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