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iOS 6 killed Wi-Fi Sync

83853 Views 149 Replies Latest reply: Oct 24, 2013 1:03 PM by MacUserAE RSS Branched to a new discussion.
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iPaulMorrison Calculating status...
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Sep 20, 2012 8:33 AM

Hey guys,

 

I updated my iOS and OS to the newest versions respectively today. As well as extremely intermittent Wi-Fi in general, my iPhone now does not sync via Wi-Fi.

 

All the settings are the same as they were before the update.

 

Sometimes the phone appears in the side bar of iTunes but just hangs at this for 5 minutes before becoming solid and ejecting in the same second.

 

Screen Shot 2012-09-20 at 16.29.51.png

 

Extremely frustrating problem. I have restarted my modem & router, my iPhones network settings and my MacBook Pro.

 

Any help would be great!

MacBook Pro, OS X Mountain Lion
  • HEKTOR2362 Calculating status...
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    Sep 20, 2012 2:27 PM (in response to iPaulMorrison)

    I as well upgraded to iOS6 and it killed my Wi-Fi Sync.  I have an iPhone 4 (not 4s or 5) so I am not sure if that makes a difference.

  • HEKTOR2362 Level 1 Level 1 (0 points)
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    Sep 20, 2012 3:08 PM (in response to iPaulMorrison)

    This is what I did and it's working for me. I have an iPhone 4 with iOS6. I made sure I had iTunes opened, I went to Wi-Fi Sync on the phone and the Sync Now button is available only for a few seconds. I tapped on it real quickly and it trigged a communication with iTunes. The first time I had to hit Cancel Sync but then tapped on the Sync Now button again and that time it worked. I now have the Sync Now button available all the time. I hope this fixes your issue as well.

  • nadamala Level 1 Level 1 (0 points)
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    Sep 23, 2012 2:18 AM (in response to iPaulMorrison)

    Hi,

    I have rectified the problem. Follow the steps.

    1) Unistall the existing Itunes from u r desktop

    2) Restart the system.

    3) Install the lastest Itunes.

    4) Connect your Ipad using cable to the Itunes.

    5) Select your device in iTunes.

    6) Uncheck "Sync With this iPad ove WiFi" option.

    7) Click on Sync

    8) Close Itunes application

    9) Open Ituens Application

    10) Now Checck the "Sync With this iPad ove WiFi" option.

    11) Close Itunes

    12) Disconnect the Cable from Ipad.

    13) Open Itunes. Now wait for few seconds. It will connect through WiFi.

  • nadamala Level 1 Level 1 (0 points)
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    Sep 23, 2012 5:38 AM (in response to iPaulMorrison)

    Windows 7.

  • Amy wineBerry Calculating status...
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    Sep 26, 2012 7:35 AM (in response to iPaulMorrison)

    I'm definitely having the same issue. I'm on the iPhone 5 and the wifi sync between my mac and the iPhone is just not recognized from between the devices.

  • kbmnj Calculating status...
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    Sep 27, 2012 6:09 PM (in response to nadamala)

    i just did all this and when plugged in to power and using wi-fi, my ipad still doesn't appear in itunes.  I can sync when plugged inwith USB (ipad appears in itunes) but not when on wi-fi.  This happened with iOS 6 update.  also using windows 7

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Sep 27, 2012 6:21 PM (in response to iPaulMorrison)

    I have noticed a WiFi sync quirk associated with IOS-6.  The computer's iTunes will recognize my iPod only if it is NOT connected to a charger.  My iPad is original and is still on IOS-5.  It functions properly.

     

    Disconnect the iPhone from your charger and try again.  Exit iTunes and re-open it.

  • kbmnj Level 1 Level 1 (0 points)
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    Sep 27, 2012 6:25 PM (in response to Philly_Phan)

    Philly - you are absolutely right.  itunes recognizes my ipad when i unplug it from power - despite the fact that it says right on the ipad over the sync button  "automatically sync with itunes on  your computer when your ipad is plugged in to power and connected to wi-fi".  Sync works on w-fi when not plugged in to power.

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Sep 27, 2012 6:26 PM (in response to kbmnj)

    Yeah, it's weird.

  • Tulir Level 1 Level 1 (0 points)
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    Sep 28, 2012 1:43 AM (in response to Philly_Phan)

    Also restart your router!! This fixed my problem.

     

    See here: http://support.apple.com/kb/TS4062

  • zaills Calculating status...
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    Sep 28, 2012 10:00 AM (in response to iPaulMorrison)

    I'm having the same syncing issues with ios 6. I have two computers both running Windows XP SP3 with the current version of iTunes. One syncs with my iPhone 4 and the other with my wife's iPhone 4 and iPad 2. All are updated to ios 6.

    They no longer sync via wifi. If I physically plug them into the computers they will sync and once I remove them (setting to sync via wifi checked) they may sync with wifi once then no longer. If I select sync from iTunes, it looks for the displayed ios device and then they disappear. I have reinstalled iTunes (over the existing) and clicked repair files for the apple application support file and apple mobile device file in control panel. I've also reset both phones. Nothing seems to work. The only way to sync is to connect physically. The sync also seems slow, but it may be my frustration with this new issue. My wifi works fine on all devices.

     

    Any suggestions?

    Thanks.

  • Jyroflux Level 1 Level 1 (0 points)
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    Sep 28, 2012 10:35 PM (in response to Tulir)

    It seems that I can automatically sync only two devices via wi-fi unless I restart the router. This works - for a while anyway. I restarted the router (Airport Extreme) yesterday and all was well. Today It would only sync two devices via wi-fi again. Restarted. Works again and I can sync all four of my devices. Restarting is a temporary fix. All was well prior to iOS 6.

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