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All replies
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Helpful answers
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Sep 27, 2012 9:34 AM in response to tafflesby taffles,I tried all methods of charging, I can't try a different cable though as I only have one
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Sep 27, 2012 3:41 PM in response to quang Tangby taffles,I phoned Apple and he has booked me in to the genius bar, as long as they have an iphone 5 there he said they should replace it. I will post what happens after i see them
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Sep 27, 2012 9:20 PM in response to tafflesby cwalker123,I have the EXACT same situation. Brand new iPhone 5...got it on Tuesday...charged perfectly the first time, now won't charge at all. Something going wrong here. Brand new cable and phone, obviously!
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Sep 27, 2012 9:51 PM in response to tafflesby zakis1,Yea what the heck! I've had this phone for 5 hrs go to put it on the charger and nothing!
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Sep 28, 2012 3:21 AM in response to tafflesby dbrienza,Me too. Did any of you find out what was wrong? Was it the cable? Phone? Software?
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Sep 28, 2012 4:17 AM in response to tafflesby Burning Goddess,Has anyone found a solution? I've got to get on the road tonight and right now I've got an iphone that won't charge. Not plugged into USB, not plugged into the wall... what's the deal? I don't have another cable - only the one that came with it....
Is there a solution outside of calling to request a new cable?
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Sep 28, 2012 6:08 AM in response to tafflesby KatieJo33,Same here! However, mine doesn't charge at ALL. I guess I will be going to Apple this afternoon to see WTH is going on. smh
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Sep 28, 2012 7:42 AM in response to KatieJo33by Burning Goddess,I was finally able to get my to start charging - I had to connect to the computer AND open iTunes. Got to be a software glitch, right?
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Sep 28, 2012 8:16 AM in response to tafflesby zakis1,Finally got mine to charge, Grabed my father in laws lightening cable and plugged it in and it started charging. im guessing it was a bad lightening cable.
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Sep 28, 2012 9:22 AM in response to quang Tangby taffles,When I took it in to the apple store they tried it with another cable and it it worked fine. They replaced the cable and I have a working iPhone again. :-)
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Sep 28, 2012 9:40 AM in response to tafflesby dbrienza,I'm heading over to the Guinness bar now. hopefully its just the cable for me too.
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Sep 30, 2012 1:47 PM in response to tafflesby Hermann2,I have the same problem. The iphone 5 suddenly failed to charge with the included charging cable. The included cube charger is OK - it charges the other iphone 4S. Then it must be the phone or the cable. I took it to the Apple store at Houston Galleria. The guy tested it and it worked again. I asked him politely to replace the cord for me. I don't need a new one, just a working one. I can give my new one to him. You know what? After 3 mac laptops, 5 iphones and 2 mac desktops - the answer is NO. You come back if the charging problem occurs again. If I am Steve, I shall fire those people immediately. Mark my words, look out for recall of the phone or the charging cord soon.
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Sep 30, 2012 2:21 PM in response to Hermann2by dbrienza,UPDATE: My problem was the cable. Just like Hermann2 mine worked when I got into the store, but they replaced it anyway. I've had no problems since.