patrickfromuk

Q: IOS 5.1.1. update bug (Volume Control)

This thread concerns IOS 5.1.1. update and the subsequent loss of volume button functionality and use of internal speakers.

 

Please can someone help from the mac team!

 

It's not a jailbreak phone. only purchased in early April on O2. Updated to 5.1.1. yesterday morning and now the volume buttons are virtually redundant!. Here are the symptoms;

 

  1. When the volume buttons are pressed on the home screen i get "ringer" and the speaker symbol appear but nothing more (ie. +/- volume)
  2. When playing back from iTunes with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
  3. When i playback Youtube content with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
  4. With headphones plugged in sound is audible and volume buttons work.
  5. Whilst using voicemail, (no headphones connected) i can play the message through the speakers and control volume using side buttons.

 

What's the deal Mac Support? I have restored the phone twice and also given the headphone jack a good blow with Servisol Duster 101.

 

Thanks, P

iPhone 4S, iOS 5.1, 5.1.1. upgrade

Posted on May 9, 2012 12:23 PM

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Q: IOS 5.1.1. update bug (Volume Control)

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  • by KingofApple,

    KingofApple KingofApple Sep 20, 2012 5:35 AM in response to patrickfromuk
    Level 1 (0 points)
    Sep 20, 2012 5:35 AM in response to patrickfromuk

    I just had the same problem with upgrading to ios 6, I tried following the other tips but it didnt work.So I tried to connect to iTunes and the i played a song from my iphone and it worked but when you pull out the connector it stops. So this what I did:

    I did it again and played from my iphone a song while connected to itunes and the i just restart it while plugged in and when its restarting i pulled it out and now it works!!

     

     

    Hope this helps

  • by It's life,

    It's life It's life Sep 20, 2012 8:24 AM in response to KingofApple
    Level 1 (0 points)
    Sep 20, 2012 8:24 AM in response to KingofApple

    This  is stupid thing happening to me yesterday my ph was working perfect but is start *** me today i dont know what i do.my phone is under warranty but there no app store in africa i m tired...........

     

    <Edited by Host>

  • by Chico_o,

    Chico_o Chico_o Sep 20, 2012 3:10 PM in response to Smickers7
    Level 1 (0 points)
    Sep 20, 2012 3:10 PM in response to Smickers7

    I did the same, and it started to work immediately, after upgrading to 6.0 things were fine for a few hours, than I got a random text message, and after opening the text (sounds were there) closed it, sounds were gone.

     

    Finally I just got an old toothbrush- (or get a new one for stronger brissles) applied a small dab of rubbing alcohol to the brush and cleaned the inside of the charge port/connection port on the bottom of the phone, cleaned it very well I might add- taking my time to make sure just not to jam the brush in there and go to town just used the top of the brush to clean the connection/charge port- allowed the alcohol to dry, and now it seems to be working fine.

     

    Though time will tell if this is a permanent fix or not- seems that there is some truth to the dust/lint getting caught up in this connector/charge port and making the iPhone think its still docked somehow.

     

    Good Luck.

  • by BadEar,

    BadEar BadEar Sep 20, 2012 11:25 PM in response to patrickfromuk
    Level 1 (0 points)
    Sep 20, 2012 11:25 PM in response to patrickfromuk

    Still having this problem, thought I fixed it, but I didn't

  • by BadEar,

    BadEar BadEar Sep 20, 2012 11:29 PM in response to BadEar
    Level 1 (0 points)
    Sep 20, 2012 11:29 PM in response to BadEar

    I cleaned out the dock port as deep as I could with toothpicks, and seems to be working now. Fingers crossed. Pulled a bunch of cotton/dust/grime out of there, and it looked clean before. Give it a try!

  • by Astrid93,

    Astrid93 Astrid93 Sep 22, 2012 12:11 AM in response to patrickfromuk
    Level 1 (0 points)
    Sep 22, 2012 12:11 AM in response to patrickfromuk

    All this...same here. Songs even stop playing after I've figetted with the volume and made that come back on. This is a bug in the new i OS. I can not listen to my music on my iphone any longer. It's broken now.

    Apple, you released a really bad operating system, and my precious iPhone has been rendered useless. I expect it fixed ASAP. Or at least a roll back to the old i OS.

    Thanks.

  • by Grant Littman,

    Grant Littman Grant Littman Sep 22, 2012 7:09 AM in response to patrickfromuk
    Level 1 (0 points)
    Sep 22, 2012 7:09 AM in response to patrickfromuk

    Upgraded to iOS 6 on my iPad3 via wifi and had same issues. Sounds via headphones but nothing via speakers despite volume control settings. I fixed my problem by resetting default behavior of mute switch (had changed it to orientation lock prior to upgrade). Once it was set to function as mute again, normal sound for all apps and games through speakers was restored. What an annoying bug.

  • by macinboi,

    macinboi macinboi Sep 22, 2012 7:10 AM in response to gdgmacguy
    Level 1 (0 points)
    Sep 22, 2012 7:10 AM in response to gdgmacguy

    Heh, that does nothing!

  • by bendefarias,

    bendefarias bendefarias Sep 24, 2012 4:29 PM in response to patrickfromuk
    Level 1 (0 points)
    Sep 24, 2012 4:29 PM in response to patrickfromuk

    Hey guys, I had the same problem as all the above. A fix for me was plugging my iPhone 4s into my laptop, I could then change the volume at any stage (games and all apps etc.)
    After removing again I havn't had any issues with the volume. Try it and let me know if this works for others?

  • by mosbyNO,

    mosbyNO mosbyNO Sep 25, 2012 6:16 AM in response to bendefarias
    Level 1 (0 points)
    Sep 25, 2012 6:16 AM in response to bendefarias

    Hi,

     

    I have had these same huge problems myself. The issue is where I connect the power. It seems either the powercable or the plug is damaged so when I unplugged the cable it was still in docking mode.

     

    You can check this my clicking twice on home buttom and scroll far to left. You will then see volume and to the right you can see if its connected to tv, docking or what it should be iphone.

     

    How I fixed this was to take a usb cable and connect it to my laptop and iphone and then unplugged. Checked after with doubletap (love that movie if you know what I mean!) and scrolled to left and now volume was at max and it showed as connected to iphone and no longer docking.

     

    Now all my sounds works great and I get a sound again when I get new emails...!

     

    So this is NOT a bug for me at least, it is either damaged iphone or cable, I am guessing the first one, we was sailing a few weeks ago...

     

    I do NOT read forums, but if more info is needed you can contact me on an at bitpro dot no

     

    Cheers!

  • by Gravis18,

    Gravis18 Gravis18 Sep 25, 2012 7:12 AM in response to patrickfromuk
    Level 1 (0 points)
    Sep 25, 2012 7:12 AM in response to patrickfromuk

    Check the YouTube video I made for the fix. Very simple and only takes a couple of minutes!! Anyone can fix this annoying problem!!!

     

     

     

    http://www.youtube.com/watch?v=74odB4caJGA&feature=youtube_gdata_player

  • by Swooperz,

    Swooperz Swooperz Sep 25, 2012 10:25 AM in response to patrickfromuk
    Level 1 (1 points)
    Sep 25, 2012 10:25 AM in response to patrickfromuk

    I am running into this problem on a BRAND NEW iPhone 5, so damaged cabling, iphone, etc is NOT an issue. It has to be software related.

     

    I will try the YT vid above and report back, but Apple, please fix this ridiculous software bug!! :|

  • by Airfree,

    Airfree Airfree Sep 26, 2012 12:14 AM in response to patrickfromuk
    Level 1 (0 points)
    Sep 26, 2012 12:14 AM in response to patrickfromuk
    1. I suffered the same problem with my iphone-4  iOS 5.0.1.., I tried different ways to fixed it. The only way that fixed my iphone4 problem was CLEANING THE DOCK PORT. I am pretty sure it’s not a bug, many have proven it here.., Just give it a try nothing to loss either..,
  • by Amrf92,

    Amrf92 Amrf92 Sep 28, 2012 6:36 AM in response to patrickfromuk
    Level 1 (0 points)
    Sep 28, 2012 6:36 AM in response to patrickfromuk

    MR TOOOOOOOOOOUTH BRUSHHHHHH THANKKKKK UUUUUUUUUUUUUUUUUU  ur solution worked with me also O_O

  • by Dani3lf,

    Dani3lf Dani3lf Sep 28, 2012 6:48 AM in response to patrickfromuk
    Level 1 (0 points)
    Sep 28, 2012 6:48 AM in response to patrickfromuk

    Hello,

    Unfortunately tried most of the methods offered here, none worked, if anyone has more suggestions I'd be more than happy to try.

    I do believe it is a bug and not hardware related issue, my i4s is 4 months old, still clean, and never had this issue before.

    So please Apple, fix this asap.

     

    Daniel

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