HT201729: Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch

Learn about Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch
Jacquis12
Level 1 (0 points)

Q: my ipod touch is locked and it says it need to connect to itunes so help me know!!!

help me unlock my ipod

iPod touch, iOS 4.3.2

Posted on Sep 28, 2012 6:37 PM

Close
Jacquis12

Q: my ipod touch is locked and it says it need to connect to itunes so help me know!!!

  • All replies
  • Helpful answers

  • by Keiichi_K,

    Keiichi_K Keiichi_K Sep 28, 2012 7:58 PM in response to Jacquis12
    Level 2 (380 points)
    Sep 28, 2012 7:58 PM in response to Jacquis12

    Passcode Locked or Disabled

     

    If nothing else will let you unlock the device - after so many unsuccessful attempts will be locked out - You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the Device.

     

    Instructions can be found here.

    http://support.apple.com/kb/ht1808