SuperSpe

Q: Can't sign in on iMessage and FaceTime after upgrading to ML

After doing a clean install of ML, I can't login anymore to iMessage and FaceTime. I'm correctly login to iTunes, AppStore and on my iPhone iMessage works good.

The error is "Il server ha rilevato un errore durante l'elaborazione della registrazione. Riprova pi tardi"

or in english

"The server encountered an error processing registration. Please try again later."

 

The problem is in ML because with Snow Leopard I hadn't a single problems. I'm on iMac 21.5'' late 2009.

Thanks

iMac, OS X Mountain Lion

Posted on Jul 31, 2012 11:20 AM

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Q: Can't sign in on iMessage and FaceTime after upgrading to ML

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  • by SuperSpe,

    SuperSpe SuperSpe Aug 29, 2012 3:19 PM in response to SuperSpe
    Level 1 (0 points)
    Aug 29, 2012 3:19 PM in response to SuperSpe

    still no solutions for this problem

  • by jayfour000,

    jayfour000 jayfour000 Sep 5, 2012 7:26 PM in response to SuperSpe
    Level 1 (0 points)
    Sep 5, 2012 7:26 PM in response to SuperSpe

    I am still having this issue. Any other ways to fix it?

  • by SuperSpe,

    SuperSpe SuperSpe Sep 6, 2012 12:15 PM in response to jayfour000
    Level 1 (0 points)
    Sep 6, 2012 12:15 PM in response to jayfour000

    any mods can help us? apple maybe?
    it's ridiculous...

  • by Rosanna_king_tan,

    Rosanna_king_tan Rosanna_king_tan Sep 11, 2012 6:57 AM in response to SuperSpe
    Level 1 (0 points)
    Sep 11, 2012 6:57 AM in response to SuperSpe

    Hi i got a problem with my imessage and facetime

     

    Whenever i login  it says that "u wer signed out of imesage because ur apple id or password changed" but im fact i can use my apple ID in app store. Whats wrong???!!:(

     

    PLEASE HELP!

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 11, 2012 2:30 PM in response to search-4-help
    Level 9 (73,336 points)
    Applications
    Sep 11, 2012 2:30 PM in response to search-4-help

    Hi search-4-help,

     

    The Duplicate (but not logged in Second (or third) iMessages account, can be delete the following way:-

     

    With the Finder as the Front app ( in the Menu bar) go to the Go Menu

    Hold down the ALT key to see the Library option

    Select the Library and then open Preferences.

     

    Find the file

    com.apple.imservice.iMessage.plist

    Drag this to the Trash.

     

    Restart Messages.

    You may have to re-enter you Apple ID

     

     

     


    10:30 PM      Tuesday; September 11, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by Wes Rand,

    Wes Rand Wes Rand Sep 12, 2012 5:10 AM in response to Wes Rand
    Level 1 (54 points)
    iTunes
    Sep 12, 2012 5:10 AM in response to Wes Rand

    I don't know if ths will help with Apple accounts that don't use old mac.com email addresses but it fixed my problem:

     

     

    Go to Messages preferences and click "Accounts" tab

     

    Select the problem account and then, in the "You can be reached for messages at:" box, click the "+" button.

     

    Enter the email account you want to use (doesn't have to be your Apple ID email) and hit "Return".

     

    You should then be asked to enter your Apple ID password to validate the email account.

     

     

    Messages started working immediately for me after that.

  • by LMR77,

    LMR77 LMR77 Sep 20, 2012 10:19 AM in response to Wes Rand
    Level 1 (0 points)
    Sep 20, 2012 10:19 AM in response to Wes Rand

    Still have the same problem, nothings worked!! please help

  • by dudleys100,

    dudleys100 dudleys100 Sep 20, 2012 10:33 PM in response to SuperSpe
    Level 1 (0 points)
    Sep 20, 2012 10:33 PM in response to SuperSpe

    I also still have this problem and none of the options presented here have worked.  Any new developments?

  • by StreetScience,

    StreetScience StreetScience Sep 20, 2012 10:54 PM in response to SuperSpe
    Level 1 (15 points)
    Sep 20, 2012 10:54 PM in response to SuperSpe

    I'm having a similar problem, but have an additional detail, which may help someone else decode what's happening.

     

    I have a late 2011 MBP 8,2 running OSX 10.8.2

     

    I use two different user accounts on this machine.  <--- the difference!

     

    One one user account, iMessage authenticates as expected and works fine.

     

    On the other user account, I'm seeing the same message being discussed:

     

    "The server encountered an error processing registration. Please try again later."

     

    What to do, what to do?

  • by swellins,

    swellins swellins Sep 21, 2012 10:36 AM in response to SuperSpe
    Level 1 (0 points)
    Sep 21, 2012 10:36 AM in response to SuperSpe

    Same problem, upgaded to ML today and came across this problem. Seems so stupid, no reason why it won't work.

  • by giambo,

    giambo giambo Sep 26, 2012 2:44 PM in response to SuperSpe
    Level 1 (0 points)
    Sep 26, 2012 2:44 PM in response to SuperSpe

    same problem here

    apple please

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 27, 2012 11:53 AM in response to giambo
    Level 9 (73,336 points)
    Applications
    Sep 27, 2012 11:53 AM in response to giambo

    HI,

     

    In iTunes (I know, bare with me) go you your Account settings.

    Bottom left is a Contact Support option.

    This launches a web page.

    Again lower Left is a Contact Support.

    After that it gives you options of real contact with a real human being.

     

    Ask the iTunes Support to sort your Apple ID.

     

     


    7:53 PM      Thursday; September 27, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and and iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by dudleys100,

    dudleys100 dudleys100 Sep 29, 2012 6:16 AM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Sep 29, 2012 6:16 AM in response to Ralph Johns (UK)

    Where is "account settings"?  I went to "manage my account" but don't see a "contact support" option nor do I see an "account settings" area anywhere else in Itunes.  I also checked preferences.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 29, 2012 1:14 PM in response to dudleys100
    Level 9 (73,336 points)
    Applications
    Sep 29, 2012 1:14 PM in response to dudleys100

    HI,

     

    My fault, I should have been more specific about starting at th iTunes Store bit first.

    Screen Shot 2012-09-29 at 20.58.55
    Uploaded with Skitch!

     

    That option leads here

    iTunes Support web page link
    Uploaded with Skitch!

     

     

     

    Next click the Contact Support to reveal this page

    iTunes Support
    Uploaded with Skitch!

     

    Leads to here

    Apple - Support - Topic Selection
    Uploaded with Skitch!

     

    Finally here

    Apple - Support - Selected Solution
    Uploaded with Skitch!

     


    9:14 PM      Saturday; September 29, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by dudleys100,

    dudleys100 dudleys100 Sep 29, 2012 10:33 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Sep 29, 2012 10:33 PM in response to Ralph Johns (UK)

    Awesome instructions.  Thanks so much.  I will call when business hours come back

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