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iPhone 5 battery life is way worse than iPhone 4

756263 Views 3,606 Replies Latest reply: Apr 15, 2014 7:51 AM by w3dzignMX RSS Branched to a new discussion.
  • danpatriley Calculating status...

    So in summary...

     

    I should

     

    1) have all apps,music, photos backed up to iTunes. Back up contacts to iCloud

     

    2) attach iPhone 5 to computer and choose the restore option.

     

    3) sync iPhone to iTunes to get apps, music, photos back on.

     

    4) restore contacts from iCloud

     

    Really appreciate your help btw :)

  • Jeremy Roberts Calculating status...
    Currently Being Moderated
    Sep 30, 2012 9:51 AM (in response to danpatriley)

    danpatriley wrote:

     

    So in summary...

     

    I should

     

    1) have all apps,music, photos backed up to iTunes. Back up contacts to iCloud

     

    2) attach iPhone 5 to computer and choose the restore option.

     

    3) sync iPhone to iTunes to get apps, music, photos back on.

     

    4) restore contacts from iCloud

     

    Really appreciate your help btw :)

     

    Photos are in iPhoto.

     

    VERIFY your contacts are in iCloud... to do this -- go to iCloud.com and login. DO you see your contacts? If you use iCal - do you see your calendar events? If you can see your contacts and calendar in the cloud (on the web site), you can load them on any computer or iOS device that can sync to iCloud.

     

    You don't have to do anything special to restore from iCloud -- just tell your device your iCloud account info, and then turn on sync to iCloud for contacts, calendar, etc...

     

    For anyone folllowing my success story - I'm now at 9% - haven't charged full since Friday afternoon, nyc time. Approaching 24 hrs standby and more than 8 hrs usage. Whatever the geniuses told me to do (and I shared all of it here), seems to be working.

     

    Good luck to all.

  • gmansc1 Calculating status...
    Currently Being Moderated
    Sep 30, 2012 10:22 AM (in response to holdrege)

    Add my complaint to the many regarding poor battery performance with my iphone 5.  My previous two year old iphone 4 lasted much longer into the day than my new device.  I've done a restore as new and then set up from an itunes backup.  I don't accept the advice that several have received from apple geniuses that users should set up as a new phone.  Apple very much promotes simplicity in that you buy a new iphone, enter your credentials, and your phone is soon set up just like your previous one.  My restore was from an iphone 4 backup running iOS6 so there should be no incompatibilities.  The iphone 5 is a beautiful device save for the miserable battery life, mediocre mapp app and the lousy implementation of iTunes match in iOS6 (but that's in another thread....).  Hope this battery issue is fixed soon with an update. 

  • Jeremy Roberts Level 1 Level 1 (25 points)
    Currently Being Moderated
    Sep 30, 2012 10:35 AM (in response to gmansc1)

    gmansc1 wrote:

     

    Add my complaint to the many regarding poor battery performance with my iphone 5.  My previous two year old iphone 4 lasted much longer into the day than my new device.  I've done a restore as new and then set up from an itunes backup.  I don't accept the advice that several have received from apple geniuses that users should set up as a new phone.  Apple very much promotes simplicity in that you buy a new iphone, enter your credentials, and your phone is soon set up just like your previous one.  My restore was from an iphone 4 backup running iOS6 so there should be no incompatibilities.  The iphone 5 is a beautiful device save for the miserable battery life, mediocre mapp app and the lousy implementation of iTunes match in iOS6 (but that's in another thread....).  Hope this battery issue is fixed soon with an update. 

     

    gmansc1: so Apple tells us how to fix the problem, many of us have done this and the problem is solved, yet you refuse to do the steps to correct the issue and you instead prefer to complan about it.

     

    fir the 4th time - as my wife says, "do you want to be right or do you want to be happy?"

  • fatcat585 Calculating status...
    Currently Being Moderated
    Sep 30, 2012 10:42 AM (in response to Griffin800)

    Griffin800 wrote:

     

    Fatcat... thanks for that info!

     

    Question tho: If this is true about a bug with safari/icloud in ALL iphone 5's...

     

    ...then why not simply then turn off icloud's safari bookmark syncing feature before any corrupt bookmark syncing happens?

     

    also... why not turn off in the sarafi preferences... the "use cellular data to update reading list"?

     

    (it says "use cellular network to save reading list items from icloud for offline reading")

     

     

    It almost seems like this explains a lot about how people have hit their cellular data limit in a few days... if the phone keeps trying to update bookmarks over LTE. (i wonder if these folks have large amounts of bookmarks / things on their reading lists)

     

    I'm curious if it actually saved the bookmarked pages / reading lists on the phone or if the files are "corrupted" so they don't actually show up in their safari browser bookmarks or... if they're there in duplicate or... what...

     

    In itunes it shows i have just over a gig of "other data"... I'm wondering if those people who had massive cellular useage issues would show the data they downloaded over their cellular connections in itunes... if it shows up as "other data"... corrupt bookmarks / readinglists and such.

     

    personally i let safari sync icloud bookmarks for a few min when i first restored and I have most of my normal bookmarks present on the phone and now I have some of my bookmarks...

     

    ...but my cellular usage is normal, as well as my battery life being acceptable...

     

    so... if your suggestion is THE bug... I am someone who fits the hypothesis because I've turned safari cloud syncing off and also don't have a problem at the moment.

     

     

     

    Anyways

     

    If people are reading this thread looking for answers and don't have time for an apple genious appointment or... want to try something themselves before the iOS6 revision is released...

     

    ...why not have them try to turn the safari cloud bookmark sync off and also cellular reading list sync off in safari pane? seems simple enough right, especially if it helps with their battery life immediately without a restore?

    It's 2 things in perferences to turn off, I don't think they need apple genious level expertise to do that test do you?

     

    You're welcome

     

    I can not delete bookmarks or reading list items from my iPhone 5, iPhone 4, or iPod touch (4th gen). All devices have iOS 6 installed on them. All devices have had Safari sync turned off under Settings > iCloud and the option to delete all iCloud bookmark data was chosen on each device. Despite that, the data was not removed from either of those three devices. They are still there and as I stated I can not delete any bookmarks or reading item lists from them.

     

    I also have two 1st gen iPads which sycned safari bookmarks through iCloud. Turning off safari sync and choosing to delete all iCloud bookmark data did result in the bookmakrs and reading list items being deleted from those two devices.

     

    I also have an iMac and Macbook Air with OSX ML that sync safari via iCloud. On both OSX ML devices any reading list items still on any of my iOS 6 devices reappear after being deleted, even with safari iCloud syncing turned off on all of my iOS 6 devices.

     

    I can delete existing bookmarks on the two OSX ML devices and have the changes sync between the two. I can add and then delete new bookmarks on both decives as well as add and then delete new reading list items, again with those changes syncing between the two.

     

    I also can not overwrite the safari bookmarks on any of my iOS 6 devices from within iTunes on my iMac using my iMac bookmarks as a "master" bookmark file. Attempting to do so results in an error message from iTunes.

     

    Forgive me if my response doesn't address all the questions your post asked, but this is what I am experiencing now. I should note that my original iPhone 5 was replaced by apple and I now do not believe that the issue with the 1st iPhone 5 was a defective battery.

     

    I could DFU my iOS6 devices, set up each as a new device, manually sync apps and data to each device via iTunes, then manually restore all settings on each device but that would be painstaiking and time consuming and quite possibly futile if the corrupt bookmarks file just winds up back on the devices or becomes corruped again during iCloud syncing.

     

    I do little, if any web browsing from my iPhone. I can live with not being able to sync bookmarks or reading list items while apple works out a fix for this bug...

  • gmansc1 Level 1 Level 1 (0 points)

    Apple's fix is to neglect a feature that they themselves advertise to promote their devices.  And actually, this is not Apple's fix, but instead the anecdotal advice of a few apple geniuses.  As far as I know, Apple has not taken a stand on this, right?  So who knows if this works in general.  But we surely know that it takes significant time to reinstall all apps and settings, depending on one's particular set up. To me, this is not a fix but negligent way to deal with a problem on their end.  I'm offering my opinion, not passing judgement on the choice others have made so please spare me the sanctimonious lecture.  We would all be happier if it "just worked," right?  This is a feature that should be available and my hope is that apple will quickly deploy 6.1 to resolve this.  For folks who do not follow these forums and are just scratching their heads about why their phones won't last through the day, fixing on apple's end would be far more satisfying than a handful of testimonials passed on from genius advice.  Not the way a multibillion $$ company should operate, don't you think?

  • fatcat585 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 30, 2012 10:51 AM (in response to gmansc1)

    gmansc1 wrote:

     

    Add my complaint to the many regarding poor battery performance with my iphone 5.  My previous two year old iphone 4 lasted much longer into the day than my new device.  I've done a restore as new and then set up from an itunes backup.  I don't accept the advice that several have received from apple geniuses that users should set up as a new phone.  Apple very much promotes simplicity in that you buy a new iphone, enter your credentials, and your phone is soon set up just like your previous one.  My restore was from an iphone 4 backup running iOS6 so there should be no incompatibilities.  The iphone 5 is a beautiful device save for the miserable battery life, mediocre mapp app and the lousy implementation of iTunes match in iOS6 (but that's in another thread....).  Hope this battery issue is fixed soon with an update. 

     

    My first iPhone 5 was restored the day i got it from the last backup performed by my iPhone 4 with iOS6. My second iPhone 5 was restored from an iCloud backup of my first iPhone 5, so technically it was also restored from my iPhone 4 with iOS6.

     

    I had safari sync enabled through iCloud on my iPhone 4 with iOS 6. I put iOS 6 on my iPhone 4 on 19 September and received my first iPhone 5 on 22 September. At no time during those three days did I have any issue with battery life or bookmark sync on my iPhone 4.

     

    Did you also have safari bookmark sync enabled on your iPhone 4 with iOS 6 prior to restoring your iPhone 5 from your iPhone 4 backup?

  • Jeremy Roberts Level 1 Level 1 (25 points)
    Currently Being Moderated
    Sep 30, 2012 10:55 AM (in response to gmansc1)

    gmansc1 wrote:

     

    Apple's fix is to neglect a feature that they themselves advertise to promote their devices.  And actually, this is not Apple's fix, but instead the anecdotal advice of a few apple geniuses.  As far as I know, Apple has not taken a stand on this, right?  So who knows if this works in general.  But we surely know that it takes significant time to reinstall all apps and settings, depending on one's particular set up. To me, this is not a fix but negligent way to deal with a problem on their end.  I'm offering my opinion, not passing judgement on the choice others have made so please spare me the sanctimonious lecture.  We would all be happier if it "just worked," right?  This is a feature that should be available and my hope is that apple will quickly deploy 6.1 to resolve this.  For folks who do not follow these forums and are just scratching their heads about why their phones won't last through the day, fixing on apple's end would be far more satisfying than a handful of testimonials passed on from genius advice.  Not the way a multibillion $$ company should operate, don't you think?

     

    You're not wrong! But my iPhone 5 (2 of them, actually) works as expected now that I have taken this step. If you are patient and don't want to take the steps that will probably solve this, then by all means, wait for Apple. If you wan to try to solve this right now, there seems to be a fix. You can choose.

  • gmansc1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 30, 2012 11:04 AM (in response to fatcat585)

    Yes, Safari sync in icloud has remained on throughout the set up process.

  • Griffin800 Calculating status...
    Currently Being Moderated
    Sep 30, 2012 11:14 AM (in response to fatcat585)

    Fatcat, I understand the bug in greater detail now, thank you.

     

    So the bookmarks / reading lists aren't able to be deleted from the IOS6 devices themselves, and they do not respond to the sync coming from safari browser running mountain lion...

     

    this makes sense to me.


    I only have one macbook pro with safari bookmarks... syncing to one iphone 5... so i think the fix for me with a complete new restore on one device works... where-as for you and others in your position with multiple iOS6 devices it becomes way more painful because you have to restore and then disable safari icloud sync on all of the devices running iOS6... (your older devices/ipads were not effected by the bug)

     

    ... well... Looks like we're waiting on a fix for that bug.

     

    I agree i don't need my bookmarks or anything to browse on my iphone so that can be turned off for now.

     

    (sigh)

  • fatcat585 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 30, 2012 11:17 AM (in response to gmansc1)

    gmansc1 wrote:

     

    Yes, Safari sync in icloud has remained on throughout the set up process.

     

    Then there is your problem. It is a software bug somewhere in iOS6/Safari/iCloud. 

     

    More than likely the issue will only be resolved by an update from apple and I would advise you to do as I have done: disreagrd the "armchair geniuses" and their unoffical workarounds, even if they are anecdotal from an apple store employee.

     

    Unless having bookmark/reading list sync is crucial for you, just wait it out for an update instead of going through the lengthy fix I detailed previously (which may or may not even solve the issue or prevent it from retunring)...

  • fatcat585 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 30, 2012 11:21 AM (in response to Griffin800)

    Griffin800 wrote:

     

    Fatcat, I understand the bug in greater detail now, thank you.

     

    So the bookmarks / reading lists aren't able to be deleted from the IOS6 devices themselves, and they do not respond to the sync coming from safari browser running mountain lion...

     

    this makes sense to me.


    I only have one macbook pro with safari bookmarks... syncing to one iphone 5... so i think the fix for me with a complete new restore on one device works... where-as for you and others in your position with multiple iOS6 devices it becomes way more painful because you have to restore and then disable safari icloud sync on all of the devices running iOS6... (your older devices/ipads were not effected by the bug)

     

    ... well... Looks like we're waiting on a fix for that bug.

     

    I agree i don't need my bookmarks or anything to browse on my iphone so that can be turned off for now.

     

    (sigh)

     

    Your understanding is correct. However, it goes even further. On an iOS6 device urning off safari sync in iCloud settings then selecting the option to delete all safari iCloud data from the device does not result in the data actually being deleted. Neither does deleting your entire iCloud account from the device and again selecting the option to delete all iCloud data...

  • Griffin800 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 30, 2012 11:35 AM (in response to fatcat585)

    Griffin800 wrote:

     

    Fatcat, I understand the bug in greater detail now, thank you.

     

    So the bookmarks / reading lists aren't able to be deleted from the IOS6 devices themselves, and they do not respond to the sync coming from safari browser running mountain lion...

     

    this makes sense to me.


    I only have one macbook pro with safari bookmarks... syncing to one iphone 5... so i think the fix for me with a complete new restore on one device works... where-as for you and others in your position with multiple iOS6 devices it becomes way more painful because you have to restore and then disable safari icloud sync on all of the devices running iOS6... (your older devices/ipads were not effected by the bug)

     

    ... well... Looks like we're waiting on a fix for that bug.

     

    I agree i don't need my bookmarks or anything to browse on my iphone so that can be turned off for now.

     

    (sigh)

     

    Fatcat wrote: Your understanding is correct. However, it goes even further. On an iOS6 device urning off safari sync in iCloud settings then selecting the option to delete all safari iCloud data from the device does not result in the data actually being deleted. Neither does deleting your entire iCloud account from the device and again selecting the option to delete all iCloud data...

     

    ________________________________________________________________________________ ____________

     

     

    well, now i understand why part of the reason why a restore DOES work... and not restoring from backup is a necessary evil...

     

    because the safari icloud data (and probably other data) is not removed even when deleting the icloud account from the device and choosing to delete all data.

     

    Can anyone confirm that the data is deleted in previous version of iOS? (not that anyone wants to test delete all info from their deivces just for this thread... I'll assume the function to delete... actually DELETES... in previous versions )

     

    maybe this was cvovered already in pages 6-29 but i skipped reading those

  • fatcat585 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 30, 2012 11:45 AM (in response to Griffin800)

    the bookmark and reading list data does delete from both of my iPads which are 1st generation and run iOS 5.1.1

     

     

    Griffin800 wrote:

     

    Griffin800 wrote:

     

    Fatcat, I understand the bug in greater detail now, thank you.

     

    So the bookmarks / reading lists aren't able to be deleted from the IOS6 devices themselves, and they do not respond to the sync coming from safari browser running mountain lion...

     

    this makes sense to me.


    I only have one macbook pro with safari bookmarks... syncing to one iphone 5... so i think the fix for me with a complete new restore on one device works... where-as for you and others in your position with multiple iOS6 devices it becomes way more painful because you have to restore and then disable safari icloud sync on all of the devices running iOS6... (your older devices/ipads were not effected by the bug)

     

    ... well... Looks like we're waiting on a fix for that bug.

     

    I agree i don't need my bookmarks or anything to browse on my iphone so that can be turned off for now.

     

    (sigh)

     

    Fatcat wrote: Your understanding is correct. However, it goes even further. On an iOS6 device urning off safari sync in iCloud settings then selecting the option to delete all safari iCloud data from the device does not result in the data actually being deleted. Neither does deleting your entire iCloud account from the device and again selecting the option to delete all iCloud data...

     

    ________________________________________________________________________________ ____________

     

     

    well, now i understand why part of the reason why a restore DOES work... and not restoring from backup is a necessary evil...

     

    because the safari icloud data (and probably other data) is not removed even when deleting the icloud account from the device and choosing to delete all data.

     

    Can anyone confirm that the data is deleted in previous version of iOS? (not that anyone wants to test delete all info from their deivces just for this thread... I'll assume the function to delete... actually DELETES... in previous versions )

     

    maybe this was cvovered already in pages 6-29 but i skipped reading those

  • danpatriley Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 30, 2012 11:49 AM (in response to fatcat585)

    If safari is the problem then could the answer be to download google chrome and use this browser instead?

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