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Sudden rMBP graphic performance issues

28458 Views 110 Replies Latest reply: Dec 16, 2013 11:31 AM by brsm1990 RSS
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w00fa Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 29, 2012 8:36 PM

Hello,

I've a MacBook Pro with Retina display, running 10.8.2 and Win7 64-bit (via Bootcamp).

 

It's since a couple of days now, that I'm noticing a sharp drop in my rMBP's graphic performance. This is best observed in games, running both on OSX and Windows. For example, I've played a lot of Diablo 3 with this computer, under OSX, on standard resolution (not retina), and it played very well, and really smooth. When I ran it today, it lags really bad (i.e., running at very low FPS). It's unplayable. This shift occured overnight. One time it worked, then suddenly it doesn't.

 

I've observed this playing Borderlands 2, under Windows (Bootcamp). This game used to run just fine until this 'performance drop' occured.

 

Did some testing;

According to System Information, when I'm just browsing the internet, my machine is using the Intel HD 4000, and when I run Diablo 3, it then switches to the Geforce GT 650M. I get very poor performance. Then, while the game is running, I ran Activity Monitor only to see my system totally chilling. Had 93% CPU Idle, 10.5GB free RAM, hardly any disk activity @ peaks of 1MB/sec. I then ran atMonitor, which apparently monitors GPU load and temp. the GPU was at 99%, and I'm not sure about the temp. I assume it went up as well.

 

I'm not sure what exactly caused this shift. Is any familiar with this? Any bright ideas?

 

Thanks. All the best,

-w00fa

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
  • Renzodesign Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 30, 2012 10:51 AM (in response to w00fa)

    Just to let you know you're not alone. Mine happened yesterday with borderlands 2. Even with settings turned all the way down. I was running smooth at 120fps and now I'm lagging even at 30fps capped.

     

    Running a MacBook pro retina with 16gb ram.

     

    Will be watching this thread.

  • teggo Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 30, 2012 11:04 AM (in response to w00fa)

    same problem here, started this morning. I'm thinking it's a hardware failure of the 650M, so I'm going to try to take it to an apple store

  • teggo Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 30, 2012 11:53 AM (in response to teggo)

    So was sent to this thread: https://discussions.apple.com/thread/4375770 and used the suggested solution (resetting SMC) and it worked, back to normal!

     

    To reset your SMC, follow the instruction on this page: http://macs.about.com/od/usingyourmac/qt/Resetting-The-Smc-System-Management-Con troller-On-Your-Mac.htm

     

    Under the  Mac portables with non-user-removable batteries heading

  • teggo Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 30, 2012 12:28 PM (in response to w00fa)

    yep, it will resurface apparantly, so I'll take mine to the applestore anyways and tell them what happend and what I did to resolve it. Apparantly phone support is unaware of this issue

  • buttmonki Level 1 Level 1 (15 points)
    Currently Being Moderated
    Sep 30, 2012 1:00 PM (in response to w00fa)

    I have to reset the SMC for WOW/D3 every time the computer goes to sleep, see this thread:

     

    https://discussions.apple.com/message/19833228?ac_cid=tw123456#19833228

     

    Also there is a thread on D3 forum:

     

    https://us.battle.net/d3/en/forum/topic/6606352204?page=2

  • teggo Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 30, 2012 1:24 PM (in response to buttmonki)

    So they were very nice, but they seem unaware of this problem, so I opened a support case and need to contact them when it happens again. If you have this issue, please do the same, the more that report this, the more likely they will fix it.

     

    Just noting that I've put my macbook retina to sleep several times and I do not have the problem yet, iti will probably come back though and then get in touch with apple again

  • teggo Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 30, 2012 1:56 PM (in response to w00fa)

    Put mine to sleep a few times and now the problem is back, so time to contact apple again

  • teggo Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 30, 2012 2:15 PM (in response to w00fa)

    So that was pretty useless, she just wanted to reinstall my macbook and then while on the call I did the SMC reset and it worked again, she wanted to test my internet speed

     

    Well we just have to keep reporting it and hopefully we'll get a fix

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