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iTunes Match - 'No Music' on iPhone 4

72639 Views 102 Replies Latest reply: Nov 15, 2013 8:42 PM by Nicola8 RSS
  • tfischer1 Calculating status...
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    Sep 27, 2012 5:10 PM (in response to pkdick67)

    Does anyone know how to find out what "other" is in itunes?  I can't synch to my Mac because it says I am ~7 gb over capacity, and I have 9 gb of "other" I can't get rid of.  Any help is appreciated!

  • brerainbow Calculating status...
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    Sep 27, 2012 6:38 PM (in response to newmach)

    THANK YOU SO MUCH! It fixed it!!!

  • Rob Hirsch Calculating status...
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    Sep 27, 2012 9:32 PM (in response to newmach)

    It Just Works...if you take Newmach and Argonauts suggestion. Much Thanks to both. Got my music back from the iCloud...or whatever you call it now that I have it back on my iPhone.

  • davenav Calculating status...
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    Sep 28, 2012 2:01 AM (in response to Rob Hirsch)

    I too would like to add my heartfelt thanks to Argonauts for the very helpful suggestion.

     

    It's just ridiculous that Apple would not have rectified this immediately, knowing that so many who update are going to face this problem. Not many would think of what turned out to be the solution.

     

    I really thought I was going to have to rebuild my whole playlist/icloud/iphone music collection!!!

  • publiusster Calculating status...
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    Sep 29, 2012 4:17 PM (in response to Argonaught)

    Newmach's solution worked for me too!  Exact same problem after ugrading to IOS6.  Solution worked like a charm! Thanks!

  • quijoteforce Calculating status...
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    Sep 30, 2012 7:48 AM (in response to cricketman)

    Thank you, that worked!

  • Dulle Calculating status...
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    Sep 30, 2012 11:47 AM (in response to Argonaught)

    Thanks Newmach! This solved my iTunes Match problem on my iPad and iPhone after upgrading to iOS6.

    What is going wrong Apple?

  • joshasbury Calculating status...
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    Sep 30, 2012 4:23 PM (in response to Dulle)

    Hi everyone.  Thanks to MacWorld, I found an easier solution to the problem.  From http://www.macworld.com/article/2010812/bugs-and-fixes-troubleshooting-ios-6.htm l

     

    Changes to iTunes Match

    Speaking of iTunes Match, when you first enable the feature on your iOS device, you will likely see an alert that states: “iTunes Match will replace the music library on this device.” This means that any music previously synced to your iOS device via iTunes on your Mac will be removed. Doing so also disables Genius Mixes and Genius Playlists.

     

    iTunes match will remove existing music on your iOS device

    This is different than how iTunes Match worked prior to iOS 6. Originally, you could enable iTunes Match and still retain music locally stored on your iOS device. No more. Now it is one or the other. Some cases of “missing music” may relate to previously synced music being removed.

    This is not the only unwelcome change in iTunes Match. As noted in Macworld’s look at iOS 6’s Music app, you can no longer download individual songs from iCloud; it’s either an entire album, playlist, artist’s catalog, or nothing.

  • Sahara2773 Calculating status...
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    Oct 1, 2012 11:45 AM (in response to newmach)

    Thanks,

     

    That did get the library back, but it just cycles through the songs and won't play anything. Did you experince that? Any suggestions?

  • JohnSeaton Calculating status...
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    Oct 4, 2012 2:24 PM (in response to newmach)

    Thanks newmach - did the trick for my iPhone 4

  • OnDaRoad Calculating status...
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    Oct 5, 2012 10:02 PM (in response to tfischer1)

    I have the same problem after trying the iExplorer solution 

  • lostinmumbosauce Calculating status...
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    Oct 6, 2012 7:19 AM (in response to Argonaught)

    i turned off itunes match on the ipad, and i used disk aid and deleted the media\itunes\itunes_control did a restart, and turned on itunes match on the ipad it loaded in under 5mins, and i am playing music right now.....no bullsh*t it actually worked guess argonaught gets props on this

  • rbbjt52 Calculating status...
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    Oct 6, 2012 8:15 AM (in response to Argonaught)

    Thank-you, Thank-you!

    Now if I only hadn't tried the restore option which wiped out the purchased apps from my screen.  I still see them in Purchased but they don't show on the phone screen.  Fortunately there was an update for YouTube which installed.  Do I have to wait for updates or reinstall all of them?

  • Cycle11111 Calculating status...
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    Oct 8, 2012 1:52 PM (in response to OnDaRoad)

    The iexplore solution worked for me.  One caveat make sure you do the hard reboot to restart the phone (holding home and sleep button down until Apple logo appears).   I missed that step at first and it didn't work, but once I did that I recylced iTunes Match off and then back on with music player shut down on the iPhone and then restarted the player and after 5 minutes of loading I was back in business.  Crazy but I finally have my music back - yeh it sucked not having music

     

    Thanks tons to those that figured this mess out.

  • fuggles_01 Calculating status...
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    Oct 10, 2012 6:27 PM (in response to newmach)

    Thank you!!!!!!!!!!!!!

    Yes that worked for me perfectly and it had been driving me crazy (and wasting too much time).

     

    I'm VERY unimpressed with Apple though that I and so many others had to do that, and using third party software to boot.

     

    Shame on you Apple. It reminds me of my days trouble-shooting Windows Vista...

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